Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Improve staging environment for websites that use Woocommerce + Elementor

    Paraphrasing an idea put forward for Magento sites...
    The staging area is useless for us at the moment as our users constantly post and sell products, so by the time we have finished work on the staging site updating pages there have been new products added, products sold and so on...this means we cannot merge the staging site with live as it overwrites the orders and products in the database.

    An option to exclude data specific to users, products, sales, etc, would be most welcome, so that we could push page layout and interface developments without affecting other content of…

    7 votes

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    1 comment  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  2. Breeze js grouping needs more filtering

    Hello, i'm using your breeze plugin on my site.
    I'd like to use your group js files feature, but it's missing an exlude rule for inline scripts. I can only exlude scripts that have a src file.
    There could be critical scripts running inline that never should be moved or cached in any way. (Ex. prices)

    I think this feature would be useful for many people, please let me know if this can / will be implemented.

    Thanks.

    1 vote

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  3. Breeze does not flush cache automatically in woo inventory sensitive eshop

    When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache when a product changes (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on e-commerce sites where…

    2 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve staging for WooCommerce sites

    Hi..
    I love Cloudways UI..
    And one of the things I found very handy was the staging functionality you offer (+ the recently added option to select tables).
    Nevertheless, I have to say that I tried 2-3 times to create a staging site for a Woocommerce project ..and all of them I failed to successfully push changes back to the live site, without messing up the purchases/orders IDs.
    During a 2 week staging period for testing and upgrading ..the live site had new sales and Orders (and incremental ID order) which I had to maintain.
    The database tables to exclude…

    4 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow ShipStation IP's WooCommerce Access Through Bot Protection

    When we batch orders on ShipStation the callback to the server to change the order status within WooCommerce is not working.

    This started happening after Bot Protection was turned on.

    I understand we can turn Bot Protection off.

    It would just be nice to be protected and to allow ShipStation to change the order status in the application at the same time.

    1 vote

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes

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    2 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  8. Real Time Back Ups (Pull Method) for Wordpress

    I'm looking to run Woocommerce.. and with it's custom tables Woocommerce uses, a real time back ups is a must.

    Right now Cloudways only offers "regular" back ups.. these are triggered on time intervals..

    I would like if you could also offer "Real Time" back ups..

    meaning.. back ups of any new event that happens on live site (for example in WP .. Woocommerce uses it's one tables to track events lik new customer sign ups , payments etc.)

    Right now only BlogVault seems to offer this (https://blogvault.net/realtime-backup-for-woocommerce-sites-done-well/)

    5 votes

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    1 comment  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  9. managed woocommerce hosting

    managed woocommerce hosting

    2 votes

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    1 comment  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  10. admin-ajax.php requests to be cached using Varnish

    We all know that the site loading speed depends a lot on Admin-ajax.php. Immaterial of the Heartbeat or any other setup we do on server side, it takes humongous time when loading on client side any how.

    Also i read there is a solution to cache this Varnish config so as to help in reducing site load time.

    This would be beneficial for all customers @ Cloudways as it would reduce there load time drastically.

    https://guides.wp-bullet.com/how-to-cache-ajax-get-requests-with-varnish-4/

    Also if you see in any clients Relic stats these ajax requests are on top of the list in consuming resources on the server…

    5 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add the ability to clone to WP With WooCommerce from regular WP configuration

    I would like to be able to take a site that is already on Cloudways with a standard WP configuration and clone it to a configuration with WooCommerce. This would be useful for when a site decides to add ecommerce after it was originally launch. There are many WP Plugins that are affected by the Varnish Cache settings of the standard WP Configuration and being able to use the Varnish settings from the Woo Configuration would be ideal. But currently the only way to switch is to manually migrate.

    11 votes

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    16 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  12. change policy for invoice

    Hello, i m stated to you that my site two times down in month because your billing service is very bad because with any email my service stop and i already paid my invoice and also my service stop. I hope you upgrade your policy!

    2 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  13. WooCommerce migrate tool, failed to parse wp-config correct

    After I used the migration tool to move my WooCommerce to CloudWays/Digital ocean on trial.
    My wp-config.php got malformed after this
    I got this
    define('WPTEMPDIR', 'ABSPATHwp-content/uploads/');
    And it should be this
    define('WPTEMPDIR', ABSPATH . 'wp-content/uploads/');
    I corrected this and now I can update my plugins, as I got an error message that the download/streaming folder does not exist or do not has the right permission.
    I corrected this manually and this works now.

    3 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
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