Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
163 results found
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Please make New AWS data center in Dubai, UAE available
AWS has opened the new data center in Dubai, UAE for powering middle east business sites and its now operational. please make Dubai, UAE data center available to choose in cloudways AWS Plans. Please check link below for official confirmation by amazon for opening a new data center in UAE.
https://aws.amazon.com/blogs/aws/now-open-aws-region-in-the-united-arab-emirates-uae/
3 votes -
Support for daylight time savings
It would be great if the PHP timezone settings took daylight savings into account so we don't have to go through and change all of the timings when the clocks change twice a year.
6 votes -
Default value of Database settings visible as tooltip
In the server management part on the database settings there are settings for buffer pool size, lock wait timeout and wait timeout.
Their settings are default but we as customer are unaware what these are. Please provide their settings default in the tooltip next to it :-)2 votes -
Are you searching for the best chrome extensions?
Are you searching for the best chrome extensions that will help you in your work? Chrome Addons help you in your work and make it easy and more interesting. We are providing you here with a bunch of the best chrome extensions just check out once these extensions and then decide which is the most helpful one.
1 vote -
Mariadb/Mysql mysql_mode
Along with the settings others have mentioned we would like to be able to set sql_mode.
1 vote -
Allow IPv6 whitelisting of SQL databases.
Allow IPv6 addresses to be whitelisted in the MySQL security options.
4 votes -
Clone server settings + preferred server settings
Whenever I clone a server, or even restore from a backup, the server is configured with the default timezone, language, php settings, etc... It's always hard to configure because each configuration changed takes time to save.
So I would like that when a server is cloned it comes with the same settings as the original. Cloning should work like that, right?
Another request is that it is possible to configure the default preferences so that you can apply them all at once without having to manually configure everything one by one.
Thanks.
1 vote -
SSH/SFTP White List - Terminal Command
It would be nice if we could whitelist IP's from the GUI Terminal - sometimes the GUI doesnt always "stick" when I hit save.
However, executing a command in GUI terminal always executes if you hit enter.
It would be nice to have a backup way (e.g. via GUI Terminal) to execute certain functionality like "Whitelisting IPs" in the firewall.
1 vote -
allow varnish exclusion based on http response code
Please allow us to exclude varnish caching by the http response code. My particular use case is that I am reverse proxying to another website that uses 302 redirect when a user is not logged in. If varnish has cached the 302 redirect, it continues to redirect (infinite loop) even after the user has logged in. While I can exclude all the dangerous pages by hand, it would be much better to just disable caching of all 302's. This took 1 minute to set up in fastly (trying out a free plan), but I would rather keep using you guys!
1 vote -
Add MySQL Variables
Please add the following MySQL Variables in settings so that we can manage and configure the the Database to get rid of errors like "General error: 2006 MySQL server has gone away" and so on.
connecttimeout 10
delayedinserttimeout 300
havestatementtimeout YES
innodbflushlogattimeout 1
innodblockwaittimeout 300
innodbrollbackontimeout OFF
interactivetimeout 180
lockwaittimeout 31536000
netreadtimeout 30
netwritetimeout 60
rplstopslavetimeout 31536000
slavenettimeout 60
waittimeout 3002 votes -
Enable apache directory listing in public_html
Apache directory listing can be very usefull when you need to provide several GB of data to the public, like daily newspaper roundups or other kinds of files that are heavy and are provided as a service to our clients.
I suggest CW to allow clients to enable apache directory listing or at least gives us the possibility of enabling it in only a few directories though CW support.
1 vote -
Separate backup schemes for database to the ones of files
Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.
For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.
1 vote -
Monitoring during update of settings
I would like to have monitoring enabled to be visualize while doing the update of settings in my server.
This is a crucial time to have that information, as problems tends to arise when configuration changes, so being blocked by entering into server details while settings are being updated is not a good UX.
1 vote -
Make it possible to update PHP version on all servers in one click
Hi,
I want a feature so that I can update the PHP versions on all servers at once instead of having to manually upgrade each server by hand. It takes a tremendous amount of time since every PHP upgrade takes +5min to complete.
1 vote -
Support laravel Octane
Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.
1 vote -
Allow users to enable/disable curl on individual applications
I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.
Would be helpful if:
- Users could control this without needing support from Cloudways team
- It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).
*Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.
1 vote -
Allow us to be able to implement additional security headers.
I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.
NginX Headers
addheader X-Frame-Options "SAMEORIGIN" always;
addheader X-Xss-Protection "1; mode=block" always;
add_header X-Content-Type-Options "nosniff" always;Apache Headers
Header always set X-Frame-Options "SAMEORIGIN"
Header always set X-Xss-Protection "1; mode=block"
Header always set X-Content-Type-Options "nosniff"Referrer-Policy: strict-origin-when-cross-origin
22 votes -
FFMPEG
Please update ffmpeg version it's important please.
1 vote -
save server configuration & power off servers to save money
save server configuration & power off servers to save money.
To be able to either - turn off as server and not get charged.
or
save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration1 vote -
Option to turn off offsite backups
Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.
3 votes
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