Service Improvement

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  1. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    14 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    15 votes

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    40 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Let us specify the root for a new SFTP account

    This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.

    I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder

    I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.

    30 votes

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    25 votes

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    planned  ·  4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. DigitalOcean NVMe SSD Plans

    DigitalOcean has launched NVMe options, Please check here: https://www.digitalocean.com/pricing/

    Kindly add Intel & AMD CPU Options to Cloudways that comes with NVMe SSD's

    6 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Resource limitation control per application (disk space, bandwidth limit, CPU cores)

    Adding limitations per application would be a great help so we can offer our clients a specific number on

    disk space
    bandwidth limit
    CPU cores
    and etc.

    44 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. choose application folder name

    It is very very annoying that the system generates unrelated folder names for each appliaction - Please allow us to choose the name of the folder when creating a new application

    14 votes

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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve staging environment for websites that use Woocommerce + Elementor

    Paraphrasing an idea put forward for Magento sites...
    The staging area is useless for us at the moment as our users constantly post and sell products, so by the time we have finished work on the staging site updating pages there have been new products added, products sold and so on...this means we cannot merge the staging site with live as it overwrites the orders and products in the database.

    An option to exclude data specific to users, products, sales, etc, would be most welcome, so that we could push page layout and interface developments without affecting other content of…

    5 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow exceptions to "Direct PHP files access"

    I'd find it really useful to be able to add exceptions to this rule by specifying specific URLs you want to allow direct access for. For example AJAX calls to PHP it might be necessary to have.

    3 votes

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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. Direct login to WP dashboard from admin planel URL without password

    This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

    11 votes

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    under review  ·  1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ion Cube Loader for PHP 7.4

    Ion Cube Loader for PHP 7.4.
    This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
    Thank you

    8 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. 29 votes

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    6 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  13. Monitoring info at scale

    Hello!
    https://fluid.services/wp-content/uploads/2021/04/stats1.jpg
    It would be nice if some of these stats could be displayed
    https://fluid.services/wp-content/uploads/2021/04/stats3.jpg
    in this area when looking at all servers
    i have a bunch of servers now and it would just make my life easier to see some of that info at scale
    and I'd be more likely to upgrade something (more money for you guys) if I can see it all in a list like that
    that's it! Just wanted to pass it along as something to consider down the line! I'd consider it a quality of life improvement for customers with multiple servers :)

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Redirect after login

    We often will hand team members urls to our servers or applications in cloudways, eg: https://platform.cloudways.com/server/999999/access_detail
    If they're not logged in (which is likely due to the short logout-timeout), they have to log in, which brings them to the main page for the account, rather than redirecting to the url they originally went to...

    The workflow should be like other sites, eg:
    - go to https://platform.cloudways.com/server/99999/accessdetail
    - site redirects you to the login panel
    - after successfully logging in, it redirects you back to https://platform.cloudways.com/server/9999/accessdetail

    4 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Uplcloud!

    Please, just add Upcloud! It has Data centers closer to Africa than the rest. It will benefit your African users. The DC in Madrid!

    10 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow "global" or account-level SSH keys, which are automatically added to every server

    Currently, we have to manage SSH keys individually for every server. It would be awesome to be able to add global SSH keys, and then when a new server is created, those SSH keys are automatically installed on every server.

    Additionally, it would be nice if when we added a account-level SSH key, it was added to all existing servers.

    4 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Openlitespeed servers

    When Cloudways.com will add Openlitespeed Servers?

    5 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Direct access to Rackspace control panel

    It would be neat to add the possibility to directly access the Rackspace control panel where we can:
    - add/remove/edit email addresses
    - add DKIM records
    - change the webmail login url
    - add webmail Company logo
    - and other things Rackspace offer to their direct customers

    41 votes

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    8 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. PHP-FPM Log buffer length limit issue needs resolving

    There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.

    It results in many entries of:
    "Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"

    In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.

    Apparently it's due to the setting of log_limit setting in PHP-FPM, complied with Nginx.
    You can…

    8 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Domain name registrar, DNS and e-mail

    I would like to see an implementation on domain name, e-mail and DNS.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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