Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
174 results found
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Offer a "Wipe All And Sync" Option for Live to Staging Transfer
Offer the ability to wipe all files and database entries, before pulling a fresh copy from live to staging.
Sometimes I need to redo our Sandbox environment.
Most of the time, there are various changes to the files and database.When I choose overwrite it won't wipe the remaining data.
If I delete the whole app and stage again, I have to redo SSL and other settings.
Please give a third option to the "Live > Staging" process.
- Overwrite
- Incremental
- Wipe and WriteThank you
1 vote -
Update to composer v2 and add cache folder
Please update Composer to version 2.
Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See https://blog.packagist.com/deprecating-composer-1-support/
Also, allow a user to write to composers cache folder:
"Cannot create cache directory /home/12341234.cloudwaysapps.com/hfjhsdkfhdsjkf/.cache/composer/repo/https---repo.packagist.org/, or directory is not writable. Proceeding without cache"
1 vote -
Display Backup storage requirements
Cloudways server backups require at least 50% storage space of the server to perform a full backup. This mean's although they are moved off the server once complete if you are currently using 51GB of 100GB storage the full server backups will fail to run. For those that backups are important to, at least 50% must always be available.
It would be good to have a feature somewhere in the server management that won't allow you to fill the server more than 50%.
Other suggestion:
- Warnings to say "Your website is 51% full, backups won't run! Free up storage…1 vote -
Update ImageMagick to support AVIF
The current version of ImageMagick is from the legacy (v6) branch. Updating to the latest version of the v7 branch would allow for AVIF image format support. AVIF has been out for a couple years now and can provide substantially better compression than WebP.
1 vote -
Gatsby (true Headless) Support
Gatsby seems to be sinking its teeth in. It may be here to stay. True headless sites are so ridiculously fast, you can't ignore them. From my research, it seems cloudways does not currently support gatsby serving. I've looked at your other headless options and they're good, but not the same as Gatsby. I recommend you look into it and begin offering options. Thank you for hearing me!
1 vote -
The curl version 7.52.1 is too old.
The curl version is 7.52.1 installed by Vps is about 4.5 years ago. Is it too old to use newer functions or plug-ins?
1 vote -
Elastic Cloud For Everyone
Assign Resources Manually Its Just Simply Not A Job For A Human ,
This Is A Robot Job , I Can Assure All My Friends Here At Cloudways , Will Be So Happy With This , And Promote Cloudways As The Best VPS Provider Will Be Much More Easier ... Winnings For Everyone ... I Can See The Supermassive Flood Of Users Will Get Here With This New Feature ...1 vote -
1 vote
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Duplicate whitelist from server to server
Can we please have the ability to duplicate or copy a servers whitelist to another server.
1 vote -
Add "Bot Protection" events to CloudwaysBot so we know if users are being blocked
It would be great to be notified if Bot Protection is blocking users so that we can take action. Currently, I have to manually check and I am concerned as I myself was blocked a few times. Having an event added to your CloudwaysBot seams like an ideal solution for me as I currently have that integrated with a slack channel. Many thanks, Alex
1 vote -
Enable Autoscaling for servers
It would be great to implement an autoscaling feature that would automatically add additional resources to a server when certain thresholds are met related to RAM or CPU usage.
1 vote -
Fix Database Manager GUI ( Enable table filtering and search fields )
When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.
Here are two screenshots, one of what IS visible:
https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
and another of what SHOULD BE visible.
https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
Hope that helps explain what I'm talking about.Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…
1 vote -
Get VULTR HF engineers to solve scalability problem
Particular to NJ location VULTR HF. When I purchased a 16 GIG VULTR HF, there were options for 32 and 48 available in NJ. But I cannot vertically scale without cloning and moving. I'm not able to vertically scale the VULTR HF. I understand these are VERY popular servers, with good reason, but as I expect my business to grow and traffic increase, it's not efficient to have multiple server when in just a few minutes I should be able to scale. I moved here from SIteground due to stability issues. I don't want to have to clone, or add…
1 vote -
Server Log
While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?
1 vote -
J'ai perdu toute les données de mon serveur ....... Comment les récupérez?
Je suggere de prévenir les utilisateur avant la fin du moi du paiement et de permettre une offre annuel
1 vote -
Configure email generated from the server to allow it to go through
The cpanel currently accepts configuration values for SMTP that get carried through to postfix (or whatever), but do not allow us to set a custom From: header. As a result, nearly every SMTP relay will reject the message.
Workarounds include generating email from PHP (usually via PHPMailer) or on the command line using mail -r "from@example.com". However by default, without any workaround, email generated by the system (such as using the MAILTO= in a crontab) will simply fail.
I've not encountered a server stack before that takes in SMTP configuration for the server but fails to take in…
1 vote -
Offer the option to create a new site as a "Staging" site
Currently, new sites cannot be created with the development user/pass UI for adding a username and password to access the site. When you are developing a new site it is important to keep it from being crawled by search engines, so it needs to be behind password protection. right now the only way to accomplish this is to either edit the htaccess file or else install a maintenance plugin.
Specifically, I wanted to create a Staging site from a site that is currently hosted on a server that has an older database. My development server has the latest versions of…
1 vote -
Increase SFTP idle time or give user option to increase it
If you check here - https://github.com/liximomo/vscode-sftp/issues/541
many of us are facing issues with SFTP getting disconnected and not automatically connected again. This is very frustrating in development. Creating a ticket every time and asking to increase this is not convenient.
1 vote -
Code a button in account detail's page that will terminate your servers so you can cancel your account.
It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"
1 vote -
Expose how long different parts of staging site creation take to let us optimize it
We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.
The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.
Often with processes that take a long time, an app will show progress or at least tell you…
1 vote
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