Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
174 results found
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Change path for deployment
Possibility to change path for deployment from "/public_html" to "/"
2 votes -
Add more file types on database import
I found myself in a position where I had a huge table locally and wanted to import it on my database.
CSV file ~30mb
SQL file ~200mbUnfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML
2 votes -
Use supported PHP timezones (America/Chicago instead of US/Central)
Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php
2 votes -
Invision Power Board (IPB) + Varnich Compatibility
Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
I highly suggest you to make IPB Compatible with your Varnich setting.2 votes -
Add tcsh and csh to your Debian distro
Add tcsh and csh to your Debian distro
2 votes -
Subversion support
Please allow users to use Apache Subversion on hosting.
2 votes -
Ability to disable MySQL server strict sql_mode
Ability to disable MySQL server strict sqlmode in the dashboard. MODx CMS requires strict sqlmode to be disabled. I have tried to set it with my mysql credentials and even try do change my.cnf, but not having sufficient permissions.
Possible to change permissions of the MySQL user?
1 vote -
Improve server configuration to accommodate Moodle requirements
Server configuration improvements to accommodate Moodle hosting requirements,
i.e. having Universal Office Converter (unoconv), Ghostscript, pdftoppm and other server software installed as a default to make use of all Moodle features.
1 vote -
Upgrade IonCube to v12 for PHP 8.1 support
IonCube now supports PHP 8.1: https://blog.ioncube.com/2022/08/12/ioncube-php-8-1-support-faq-were-almost-ready/
1 vote -
scale down easily
For most providers (except Google and AWS) there is an easy way to scale up but it is impossible to scale down. Make it possible to scale down as well.
Applications not necessarily go up all the time.1 vote -
Redis Cache Pro plugin support for existing WordPress apps with No Cloudways Optimizations
Please provide an option to Install the Redis Cache Pro plugin to apps with No Coudways optimizations. Currently, the Redis Cache Pro plugin automatically installs on WordPress installs with Cloudways optimizations.
1 vote -
can you please add more indian data center in Digital Ocean and vultr
I need an Indian server for my Indian users can you please add more Indian data centers in Digital Ocean and vultr. currently, I have only one option in the digital ocean for Indian users.
1 vote -
whitelist wild card entries for mysql remote access
Right now, we can whitelist IP addresses. Please allow wild card (%) for whitelisting any IP for remote access. Thanks.
1 vote -
SafeUpdates monthly option for scheduled updates
I think it is essential to have the option for monthly schedule updates. Plugin updates sometimes can break a site from faulty code, and I think it would be useful to have the option for not-so-regular updates. A monthly option sounds ideal because it will reduce workload for our developer to check on regular base the site after the updates which now the latest scheduled option is weekly.
1 vote -
Enable Server Backups and ideally run those as part of the automated weekly maintenance
Hello,
Together with your Support Team we went through the accident caused by the weekly automated maintenance (SETTINGS & PACKAGES -> MAINTENANCE). Debian OS upgrade caused a crash of 3 of our key applications (one WordPress web and two node.js apps). That generated (time) costs on both sides. Our support required few days to bring the node.js apps back to work, Cloudways support was able to get the website to its stable state after several attempts distributed to couple of days effort (huge thanks for that!).
Idea: All the above could have been avoided if there was an option to…
1 vote -
1 vote
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text box for varnish exclusions in breeze plugin
Right now, if we need to add varnish exclusions, they must be entered 1 by 1 in the cloudways control panel. UTM tracking is more and more popular, in which case there are 18 cookies to exclude. Most cache plugins simply have a text box to paste those exclusions in, 1 on each line. Having this in the Breeze plugin instead of the control panels would be a great improvement!
1 vote -
CLOSE ACCESS OUT OF WAF SERVICES
I'd like to be able to blacklist or whitelist some ip to make sure that my users MUST pass by the WAF to access my website.
In this moment, if they know my server ip, they can bypass the waf.1 vote -
make nginx WebP redirection (vhost image exclusion) enabled by default
Found an issue with Cloudways integration with WP Rocket plugin, particularly the image expires headers are not working. After significant investigation by Cloudways support (many thanks Ehrar for the awesome help and patience), found that the culprit is the nginx vhost overwrite that prevents the expires headers. The issue is fixed after enabling the WebP redirection in the Cloudways Application settings, which exclude the nginx vhost rules/overwrites for images such as webp, but also including jpeg, png, etc. that are needed to get the expires headers to work.
Recommend to enable it by default, seems like a situation that many…
1 vote -
Mini server for each app instance
Hi, I've read somewhere in this forum that your architecture don't support multiple php versions. How about making another architecture that supports php versioning per app? It could be a mini server that caters only to single app.
1 vote
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