Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add ability to set ServerTokens configuration in Apache

    Often there is a desire by security teams not to expose verbose information about the versions of software and operating system running on a system. It would be great if the ServerTokens and ServerSignature configuration items were available to silence or minimize the information given. The motivation here is to prevent handing an attacker information about what older exploits might apply or not to your server.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow NGINX to work in all but specified folders

    I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.

    Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Officially support running nodejs as an app user.

    I've chatted with support and they told me you must run NPM and nodejs as a master user. This requirement makes per-app security impossible.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change path for deployment

    Possibility to change path for deployment from "/public_html" to "/"

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add more file types on database import

    I found myself in a position where I had a huge table locally and wanted to import it on my database.

    CSV file ~30mb
    SQL file ~200mb

    Unfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.

    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add tcsh and csh to your Debian distro

    Add tcsh and csh to your Debian distro

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Back up on google drive

    As to keep old copies of the backup google offers unlimited drive space so if the backup and automatically be done to a google drive will help save lot of space on the server

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please make ElasticSearch Java Options available.

    There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Implementation of OpenLiteSpeed (OLS)

    LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add "stdout" output to Supervisor job logs

    Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.

    Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".

    This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. mailparse php extension

    looking to add mailparse to PHP stack - want to use uvDesk (https://www.uvdesk.com/en/opensource/) that requires this extension

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow people to increase the number of inode available to them by using the disk space they should already have.

    for the sake of example, currently I have access to a 160GB disk space server and i am only using 22 GB of it. i can't add more files because i seem to be out of inode space. Inodes are made from disk space being used as a table to map out other files. Why can't this table be increased using the space i already have access to so i can take advantage of all my disk space.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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