Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Officially support running nodejs as an app user.

    I've chatted with support and they told me you must run NPM and nodejs as a master user. This requirement makes per-app security impossible.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add more file types on database import

    I found myself in a position where I had a huge table locally and wanted to import it on my database.

    CSV file ~30mb
    SQL file ~200mb

    Unfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML

    2 votes
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  4. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes
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  6. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.

    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add tcsh and csh to your Debian distro

    Add tcsh and csh to your Debian distro

    2 votes
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  8. Back up on google drive

    As to keep old copies of the backup google offers unlimited drive space so if the backup and automatically be done to a google drive will help save lot of space on the server

    2 votes
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  9. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please make ElasticSearch Java Options available.

    There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.

    1 vote
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  11. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote
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  12. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote
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  13. Implementation of OpenLiteSpeed (OLS)

    LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

    1 vote
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  14. Add "stdout" output to Supervisor job logs

    Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.

    Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".

    This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.

    1 vote
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  15. lightspeed server stack

    Please add Lightspeed as server stack option, optimized with Wordpress Lightspeed cache plugin, to have fastest server today.

    1 vote
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  16. mailparse php extension

    looking to add mailparse to PHP stack - want to use uvDesk (https://www.uvdesk.com/en/opensource/) that requires this extension

    1 vote
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  17. Allow people to increase the number of inode available to them by using the disk space they should already have.

    for the sake of example, currently I have access to a 160GB disk space server and i am only using 22 GB of it. i can't add more files because i seem to be out of inode space. Inodes are made from disk space being used as a table to map out other files. Why can't this table be increased using the space i already have access to so i can take advantage of all my disk space.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unlimited storage option.

    Block Storage (Digital Ocean, Vultr) or Buckets (GCP) with an unlimited storage option.

    1 vote
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  19. A "Buckets" storage option

    Davidtgill
    Sep 6, 2:29 AM PKT

    Hi, on the Google Cloud Platform they have VM instances which you can get on Cloudways.
    On Google Cloud Platform they also have Storage "Buckets" which are a far cheaper way to store lots of data. You can also store multiple Terabytes.
    My suggestion is that Cloudways offers a "Buckets" storage option.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. create a managed upgrade/downgrade solution for MySQL updates via server backup.

    ie backup entire server before upgrading MySQL, so that restore of entire server is possible (inc older MySQL version) if something goes wrong with the upgrade. I understand this would be chargeable but it would save the stress levels for many a web dev

    1 vote
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