Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Install X-sendfile on Server

    Install X-sendfile on Server

    According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.

    https://www.cloudways.com/blog/woocommerce-settings-and-options/

    5 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. support naming application folders and databases arbitrarily

    The current scheme is absolutely impossible to remember. Even when renaming folders, the randomly selected name remains as the new name is a link.

    That means this would have to be asked for before anything has been set up.

    Usually I want to name the folder and database to the (sub)domain or the actual application name. What's easier to remember than that?

    Support at least letters, digits, "-", "_", ".", unless restricted by the database engine in question.

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow change of PHP opcache max_accelerated_files setting

    I would like to change PHP setting opcache.maxacceleratedfiles. Its default value, 2000, if far smaller than number of files I need for my 3 apps - there's about 30000 php files that could be cached. This is very "low hanging fruit" for performance optimizations. Please add the option to change this php setting.

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. 5 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. lightspeed server stack

    Please add Lightspeed as server stack option, optimized with Wordpress Lightspeed cache plugin, to have fastest server today.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {

    add_header  X-Robots-Tag "noindex, noarchive, nosnippet";
    

    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    4 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. SSL Session Cache

    Add the ability to turn on sslsessioncache.

    Gives a speed boost for but also cuts down overheads for not having to request new keys every time a page request is made.

    This is a pretty standard option, it shouldn't cause any conflicts as can be set individually on drops.

    This is one line for a quick gain...current SSL testing is failing on this point.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make phpmyadmin as default database manager

    Hi,

    Why don't make phpmyadmin as the default database manager. Everybody uses it. All tutorials on the web are about this manager.
    Not this cloudways default manager.

    Now i always need to do a complicated time taking installation.
    This is not user friendly?

    4 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tracked deletions in git should be synced with the server upon deployment

    Currently when using the git deployment feature, if you delete a previously tracked file and push this change to the server it doesn't delete the file from the server.

    This means you're left with lots of legacy files that are no longer needed, and your repo is no longer in sync with your server files.

    This can cause issues if you ever wanted to push changes back from the server to git as it would then track the previously deleted files and re-add them to the sever!

    I'd assume this to be expected behaviour but there might be a reason…

    4 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Kyup Clustering for ultimate performance

    Kyup is already offering the best CPU performance for the money. Use that with Clustering and you have a perfect Production setup.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow user backup settings

    Hi, I would like to suggest that User should be given the chance to set the backup timings on his own preference so that he himself can fine tune it for the time when the website has the least load.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. More servers located in Brazil!

    The only server located in Brazil is from Amazon. The value is too high for more common applications. Please, we urgently need more servers in Brazil regardless of the provider.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. please add advanced/custom PHP configuration for the server, so I just type the config

    Please add advanced/custom PHP configuration for the server, so I just type the config, so it will effect to all apps. At the moment I only able to see the custom/advanced setting for app. Not the server.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Server Master Credentials to access all MySQL databases.

    Having a single user account that can access all the databases under a given server would simplify administration. The Server Master Credentials seems like a logical choice.

    Currently I open an SSH tunnel for database access and it would be great if the same tunnel credentials could also connect to the databases.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Providing a Test Server

    As with all hosting suppliers, Test servers are never charged for.

    For every live server, you should allow the facility for a sandbox test server.

    This will make it for anyone who has a live server to be able to test and roll out.

    It should be free and will make your package for hosting a very STRONG offer.

    Charging customers for a test server is not a good policy. You really need to review this and make it more attractive.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Exclude HTML from Nginx static cache

    Currently HTML is included in the static cache of nginx.
    This results in pushing an expires 30 days header on html content request and ignoring htaccess directives.

    This is particulary dangerous, since there is no way to purge that cache unless the expiration on nginx is set to 0 for all assets.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add the lighspeed servers

    As we all know the benefits of lightspeed techniques. But unfortunately it is not available on cloudways. Kindly add the lightspeed server on cloudways.

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Preserving IP address when cloning server - making scaling down hassle-free

    Scaling up is easy.

    Scaling down (with Vultr, DigitalOcean or Linode) requires to clone a server.

    When cloning, server gets new IP address - this causes a lot of hassle with application integration or DNS configuration.

    SUGGESTION:
    It would be great to make scaling down hassle-free, so that after cloning server could have the same IP as previous server.

    3 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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