Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
174 results found
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Choose PHP Version for every Application (not for Server)
It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.299 votes -
Let us specify the root for a new SFTP account
This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.
I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder
I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.
168 votes -
run script after git deploy
the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.
this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations
58 votes -
53 votes
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LEMP Stack with Apache removed
The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.
Right now requests seem to go this way nginx->apache->php-fpm.
We'd like to test with apache completely removed and nginx->php-fpm direct.
We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.
We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.
When a customer is…
39 votes -
automatic restart when server goes down
I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr
A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.
39 votes -
Offer Application Migration to make PHP 7 Upgrade Easier
While I'm glad to finally have the ability to upgrade to PHP 7, it's very frustrating and time-consuming to have to clone every application in order to make that happen.
That means new IP addresses, new FTP user accounts, new IP Whitelisting setup, SSL certificate setup, reconfiguring the SMTP mail add-on...and of course, DNS propagation time. What a hassle!!
Please develop an auto-migration tool to move an application (or server) to a new server, rather than clone it, keeping the abovementioned settings intact.
This would also help for Digital Ocean server downgrades -- rather than cloning to a new (smaller)…
35 votes -
Send Emails When Cron Job Fails To Run
The only way to tell if a cron job has failed is to log in to the console and type mail.
It would be great if these where emailed much like the DenyHosts Messages are.
31 votes -
Support multiple nodejs versions like v6, v7 and v8
I recommend you use NVM, so that we can install and select whichever version of Node we want. This would also help with permission issues.
26 votes -
Allow to change nginx config to take care of redirects
Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.
26 votes -
Awstats to see serverside visitor statistics
It would be great if there's option to enable awstats or similar software to application or server.
many of my clients wants that, dont know why :D
they're getting google analytics reports also.
25 votes -
Memory savings by use myslqnd instead of old libmysql
Replace libmysql by mysqlnd
(two command lines)Huge memory savings on read-only queries.
More info at http://slideshare.net/jpauli/mysqlnd
23 votes -
PHP-FPM Log buffer length limit issue needs resolving
There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.
It results in many entries of:
"Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.
Apparently it's due to the setting of
log_limitsetting in PHP-FPM, complied with Nginx.
You can…22 votes -
Enable Brotli compression alghoritm on all Cloudways servers.
I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.
20 votes -
Allow asynchronous logging via Loggly, Papertrail, or Splunk
Allow asynchronous (fast, non-blocking) logging via syslog daemon.
You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.
Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.
Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.
Thanks!
20 votes -
18 votes
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Percona DB (for performance)
Percona DB would be a nice addition to the packages available on Cloudways (if you care about performance).
What You Need to Know About the MariaDB & Percona Forks of MySQL
https://blog.appdynamics.com/database/what-you-need-to-know-about-the-mariadb-percona-forks-of-mysql/TL,DR summary: MariaDB is better for advanced features, the latest security and adapting to new tech. Percona excels at database performance and diagnostics. Either one will put you in good company with cutting edge technology firms around the world.
14 votes -
Optimize the performance of the Object cache (W3TC) in the WordPress admin panel
Enabling "Objects cache" option slows down the admin panel several times and does the admin job uncomfortable. This is confirmed as the objective admin panel page load time, and when I tested perfomance with the P3 plugin. Disabling this option or use "Database cache" instead of "Objects cache" returns the speed of the admin panel at an acceptable level.
I use the W3TC plugin to cache the site in full accordance with your guidelines. This problem constantly exists as in the Cloudways WordPress Cloud Platform and in the Cloudways WooCommerce Cloud Platform.
It seems that the problem requires a more…
14 votes -
allow edits to nginx config
Sometimes edits need to be applied to nginx config such as:
location ~* .(doc|pdf|xml)$ {
add_header X-Robots-Tag "noindex, noarchive, nosnippet";
}This is not currently possible and there is no work around.
This means that google will index lots of files that it shouldn't and can cause many SEO problems.
11 votes -
Allow server timezone settings to automatically adjust for BST (summer time change)
In Ireland and the Uk the clock changes twice a year to adjust for BST which becomes GMT+1 this means the server timezone for all apps running London/Dublin location become inaccurate by an hour.
So it would be better if server time zone could match site application time zone (eg Drupal timezone) or else if server timezone can automatically adjust for BST changes.
11 votes
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