I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr

A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.

I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.

opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings

I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.

Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.

Please consider providing a newer stable version of Nginx.

New servers are still installed with 1.8.x which has bugs, most significantly this:

https://trac.nginx.org/nginx/ticket/959

The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

The current scheme is absolutely impossible to remember. Even when renaming folders, the randomly selected name remains as the new name is a link.

That means this would have to be asked for before anything has been set up.

Usually I want to name the folder and database to the (sub)domain or the actual application name. What's easier to remember than that?

Support at least letters, digits, "-", "_", ".", unless restricted by the database engine in question.

Adding a button to apply MYSQL user ownership to the files public_html directory for Moodle will save CSR time and allow them to work on more pressing issues. At the moment you have to contact Cloudways to fix the permissions on that folder after you upgrade your Moodle installation.

Currently, application SSH user does not have such permissions to run NPM via ssh. But this feature should be available
Please enable NPM in SSH when we are using application SSH user

I would like to change PHP setting opcache.maxacceleratedfiles. Its default value, 2000, if far smaller than number of files I need for my 3 apps - there's about 30000 php files that could be cached. This is very "low hanging fruit" for performance optimizations. Please add the option to change this php setting.

The only server located in Brazil is from Amazon. The value is too high for more common applications. Please, we urgently need more servers in Brazil regardless of the provider.

It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

Allow asynchronous (fast, non-blocking) logging via syslog daemon.

You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

Thanks!

the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.

this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations

Example:
cd /usr/share/elasticsearch/

bin/plugin install analysis-phonetic
bin/plugin install analysis-icu

Thanks.

Drupal 8 installs on cloudways currently include the varnish module which is unstable and not recommended for production use. This should be replaced with the purge module, as per the project page:
https://www.drupal.org/project/varnish

Additionally, Drupal 8 has a very robust built-in caching api, which can be configured to work together with Varnish for much more efficient caching / cache invalidation. This would require custom configuration of the Varnish vcl for Drupal 8 instances, see the official drupal documentation here:
https://www.drupal.org/docs/8/api/cache-api/varnish

IonCube is currently not integrated with PHP 7 on Cloudways, only older versions of PHP. Please run it with PHP 7.

Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.

As with all hosting suppliers, Test servers are never charged for.

For every live server, you should allow the facility for a sandbox test server.

This will make it for anyone who has a live server to be able to test and roll out.

It should be free and will make your package for hosting a very STRONG offer.

Charging customers for a test server is not a good policy. You really need to review this and make it more attractive.