Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow customers to retain their servers when leaving

    I understand you need to limit control. If I need to migrate away from cloudways can you give me access to the server and "detach" from cloudways? Most clients will be fine, but if we hit a "wall" where need to do something you won't let us then want to take entire server config and since we already have the droplet - just let me have it! You can even charge a migration out fee.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Prevent caching on specific pages

    I'd like to add a list of pages that will never pull from cache

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. allow xbithack and multiviews in htaccess file

    allow xbithack and multiviews in htaccess file

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/publichtml && php /home/12953-3963.cloudwaysapps.com/username/publichtml/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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