Service Improvement

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  1. 720 Permissions on app creation Issues

    There was an infrastructure update that defaults files/directories to 720 permissions. Now FTP users no longer see any of the files or directories because of these permissions. Chat support's "solution" is to use the "reset permissions" function, which will then change the permissions of files and directories to 770.

    First, why were the default permissions changed from 664/755, to 720? I've never seen this configuration before, so it seems odd to me.

    Second, why is this a two step process for FTP users to gain access to the public_html directory? The default application permissions should MATCH the "reset permissions" permissions.

    1 vote

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  2. add HTTP2/PUSH feature

    HTTP2/Push feature can improve performance greatly.
    it is introduced with the newer nginx version https://www.nginx.com/blog/nginx-1-13-9-http2-server-push/.

    1 vote

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  3. Settings of max server power per app

    Hi,
    it will be great if there is app setting for max usage of server power. E.g. a can set, that this app can use max 50 % of server power.

    1 vote

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  4. add unmanaged servers

    add unmanaged servers for cheap price

    1 vote

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  5. 1 vote

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  6. DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in

    DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in just a few clicks.

    To do this Cloudways must support File System Direct.

    File System Direct is a (PHP) feature that allows WordPress to write files to the local file system on the server. At the moment it does not so we can't use this feature in DesktopServer.

    1 vote

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  7. Possibility to upload server key and CSR for SSL certificate

    I think there should be possible besides generating CSR uploading own CSR and key for the SSL certificate. This would minimize time when migrating from some other server

    1 vote

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  8. 1 vote

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  9. opcache settings

    opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings

    1 vote

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  10. 1 vote

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  11. Create a MySQL-only optimized server

    I just want to create an high performance optimized DB server without Apache nor other modules.
    I want to be optimized already for high-performance by Cloudways experts. That's it.

    1 vote

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  12. Add a button to apply MYSQL user ownership to the public_html directory

    Adding a button to apply MYSQL user ownership to the files public_html directory for Moodle will save CSR time and allow them to work on more pressing issues. At the moment you have to contact Cloudways to fix the permissions on that folder after you upgrade your Moodle installation.

    1 vote

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  13. Enable New Relic infrastructure instead of NR server

    Hi,

    Since NewRelic Server is going to be removed and is already being replaced by New Relic Infrastructure it would be great if the New relic service would be changed so it will enable infrastructure.

    Related features would be:

    • The possibility to change the display name in newrelic-infra.yml. Currently the Cloudways numerical name is shown in New Relic and I have no clue which server is which :-)
    • The possibility to change the display name in the PHP language agent. As if you don't change both the connection between APM and Infrastructure will break.
    • The possibility to restart newrelic infrastructure…
    1 vote

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  14. Improve Gmail SMTP Article

    I have to enable "Less Secure Apps" for all of my clients for SMTP to work. Your tutorial should mention that some people may need to do this, because it took me an 2 hours to figure this out and luckily I've had experience with it before.

    Your Tutorial
    https://support.cloudways.com/configure-gmail-smtp/?utm_source=Platformkb&utm_medium=kbsearch
    Article on how to enable Less Secure Apps
    https://support.google.com/accounts/answer/6010255

    1 vote

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  15. Can you add WebDav as standard for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>)

    Can you add WebDav as standard (it's a common used service) for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>) this will allow the master user to setup mounts ect...

    Reason for suggestion is a well known service called BrickFTP, so this link gives you an idea at the bottom:

    https://brickftp.com/docs/tutorials/webdav/

    1 vote

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  16. Add PHP Mecache as PHP extension

    A lot's of caching solutions use Memcache as PHP Extension.

    Like Simple Cache or WP-SPIDER CACHE will be a great addition and that would cost much since the extension is free.

    1 vote

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  17. PCRE version too low for PHP 7.0

    Hi there,

    as you can read here: https://secure.php.net/manual/en/pcre.installation.php
    with PHP 7.0.3 the minimum required version of PCRE is 8.38.

    Your servers still use PCRE version 8.35. Dunno if I am the first who experiences this problem, but this leads to PHP sigfault crashes in my applications (TYPO3, Shopware) and they do not respond any more.

    Any chance you're updating to PCRE 8.38 in the near future?

    Thanky a lot,
    Wolfgang

    1 vote

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  18. database server and code base server should be different

    database server and code base server should be different. specially in AWS where we can create both application server and database server.

    1 vote

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  19. Default UTF Encoding

    Everything is pre-configured and installed as ASCII.

    if I go in and change the default encoding, it is confusing. What if I want to upgrade to PHP& and MariaDB 10? In what order should the default encodings be changed? After upgrading to PHP 7?

    The Server, MySQL and PHP all have separate encoding settings. It seems like changing these at the right time during initial configuration is vital.

    So if you were installing Magento 2.1 on a GCloud server, how would you go about it?

    After the server is created, should I go in and change the default encodings to…

    1 vote

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  20. Ask for a confirmation when "Removing" git repo from "Deployment via Git"

    When removing Github repo from "Deployment via Git", please ask for a confirmation first. I clicked Remove button by accident, then had to set it up again.

    1 vote

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