Service Improvement

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  1. 1 vote

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  2. Duplicate whitelist from server to server

    Can we please have the ability to duplicate or copy a servers whitelist to another server.

    1 vote

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  3. Add "Bot Protection" events to CloudwaysBot so we know if users are being blocked

    It would be great to be notified if Bot Protection is blocking users so that we can take action. Currently, I have to manually check and I am concerned as I myself was blocked a few times. Having an event added to your CloudwaysBot seams like an ideal solution for me as I currently have that integrated with a slack channel. Many thanks, Alex

    1 vote

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  4. Enable Autoscaling for servers

    It would be great to implement an autoscaling feature that would automatically add additional resources to a server when certain thresholds are met related to RAM or CPU usage.

    1 vote

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  5. Fix Database Manager GUI ( Enable table filtering and search fields )

    When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.

    Here are two screenshots, one of what IS visible:
    https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
    and another of what SHOULD BE visible.
    https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
    Hope that helps explain what I'm talking about.

    Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…

    1 vote

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  6. Get VULTR HF engineers to solve scalability problem

    Particular to NJ location VULTR HF. When I purchased a 16 GIG VULTR HF, there were options for 32 and 48 available in NJ. But I cannot vertically scale without cloning and moving. I'm not able to vertically scale the VULTR HF. I understand these are VERY popular servers, with good reason, but as I expect my business to grow and traffic increase, it's not efficient to have multiple server when in just a few minutes I should be able to scale. I moved here from SIteground due to stability issues. I don't want to have to clone, or add…

    1 vote

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  7. Server Log

    While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?

    1 vote

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  8. J'ai perdu toute les données de mon serveur ....... Comment les récupérez?

    Je suggere de prévenir les utilisateur avant la fin du moi du paiement et de permettre une offre annuel

    1 vote

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  9. Configure email generated from the server to allow it to go through

    The cpanel currently accepts configuration values for SMTP that get carried through to postfix (or whatever), but do not allow us to set a custom From: header. As a result, nearly every SMTP relay will reject the message.

    Workarounds include generating email from PHP (usually via PHPMailer) or on the command line using mail -r "from@example.com". However by default, without any workaround, email generated by the system (such as using the MAILTO= in a crontab) will simply fail.

    I've not encountered a server stack before that takes in SMTP configuration for the server but fails to take in…

    1 vote

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  10. Offer the option to create a new site as a "Staging" site

    Currently, new sites cannot be created with the development user/pass UI for adding a username and password to access the site. When you are developing a new site it is important to keep it from being crawled by search engines, so it needs to be behind password protection. right now the only way to accomplish this is to either edit the htaccess file or else install a maintenance plugin.

    Specifically, I wanted to create a Staging site from a site that is currently hosted on a server that has an older database. My development server has the latest versions of…

    1 vote

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  11. Increase SFTP idle time or give user option to increase it

    If you check here - https://github.com/liximomo/vscode-sftp/issues/541

    many of us are facing issues with SFTP getting disconnected and not automatically connected again. This is very frustrating in development. Creating a ticket every time and asking to increase this is not convenient.

    1 vote

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  12. Code a button in account detail's page that will terminate your servers so you can cancel your account.

    It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"

    1 vote

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  13. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote

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  14. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote

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  15. Add "stdout" output to Supervisor job logs

    Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.

    Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".

    This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.

    1 vote

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  16. create a managed upgrade/downgrade solution for MySQL updates via server backup.

    ie backup entire server before upgrading MySQL, so that restore of entire server is possible (inc older MySQL version) if something goes wrong with the upgrade. I understand this would be chargeable but it would save the stress levels for many a web dev

    1 vote

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  17. Upgrade wget to version 1.20

    Version 1.20 provides some very useful switches such as error only logging etc.

    1 vote

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  18. Multiple webroots per single application

    More advanced PHP applications can have multiple webroots accessed via different subdomains. For example, one is the public website for customers (www.mydomain.com) and another for the staff (accounts.mydomain.com).

    For example, Cloudways is advertising support for Yii Framework (https://www.cloudways.com/en/yii-hosting.php). This framework implements the mentioned architecture in the following way:

    https://www.yiiframework.com/extension/yiisoft/yii2-app-advanced/doc/guide/2.0/en/structure-directories

    There are "frontend" and "backend" modules in the application directory and each of them has a separate webroot. The configuration could look like this:

    www.mydomain.com -> /path/to/yii-application/frontend/web/
    accounts.mydomain.com -> /path/to/yii-application/backend/web/

    This could be even configured on a basic cPanel hosting. I have already asked on the support…

    1 vote

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  19. Server Monitoring Details - Adding back "2 Hours" and "6 Hours" timeframes

    On "Server Monitoring --> Details" the timeframes of "2 Hours" and "6 Hours" should be added back. They're very usefull and missed.

    1 vote

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  20. It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations

    It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations from ISO with temporary console access (or permanent console access won't hurt)

    1 vote

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