Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Please make ElasticSearch Java Options available.

    There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.

    2 votes

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  2. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    2 votes

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  3. A "Buckets" storage option

    Davidtgill
    Sep 6, 2:29 AM PKT

    Hi, on the Google Cloud Platform they have VM instances which you can get on Cloudways.
    On Google Cloud Platform they also have Storage "Buckets" which are a far cheaper way to store lots of data. You can also store multiple Terabytes.
    My suggestion is that Cloudways offers a "Buckets" storage option.

    2 votes

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  4. Autosuggest endpoint for Elasticpress

    Hi I love Elsticsearch on Cloudways. But I miss the option to create a safe end point for the Elsticpress plugin.

    2 votes

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  5. sphinxsearch

    Hi,
    Please allow to setup sphinx search on the server.

    2 votes

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  6. timezone to use in logfiles

    Would be handy to specify the timezone you would get in log files. For example apache logs are always in UTC and can be configured at the apache level.

    2 votes

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  7. Switch to AWS t3a.small servers in place of the old t2.small servers for your $36.50/month Managed AWS packages

    The t3a family of servers upgrade the old t2 family of servers. The t3a family is cheaper to run yet more powerful, so you'll save money and your clients will get an even better product.

    2 votes

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  8. Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each serve

    Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each server.

    2 votes

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  9. Add Database Server like RDS for multi server applications.

    Multi-server applications are very common these days.
    Example: Application files on one server and Database on another server like RDS.
    We need such option to put our large applications onto it.

    2 votes

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  10. 2 votes

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  11. Make XDebug accessible for remote debugging

    I would like to use my IDE such as PHPstorm, to have remote debugging sessions using XDebug. Currently, XDebug is available on Cloudways but I cannot connect to it, so what is the point?

    2 votes

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  12. Add stored procedure SQL server

    Cloudways mysql server didn't support stored procedure Sql. I think it would be better if stored procedure functionality add on mysql server.

    2 votes

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  13. Add ability to set ServerTokens configuration in Apache

    Often there is a desire by security teams not to expose verbose information about the versions of software and operating system running on a system. It would be great if the ServerTokens and ServerSignature configuration items were available to silence or minimize the information given. The motivation here is to prevent handing an attacker information about what older exploits might apply or not to your server.

    2 votes

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  14. Set Varnisch cache time on application level

    Varnish hit rate is low on low traffic sites. By setting the cache time of varnisch on an application level you can beter manage site speed per application.

    2 votes

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  15. Support npm install --global

    Right now, it throws a permission error. This is helpful for tools like gulp.

    2 votes

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  16. Allow SSH2 on your servers

    I want to use a simple application that requires SSH2, and this is not compatible with your server configuration for some reason.

    2 votes

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  17. Change path for deployment

    Possibility to change path for deployment from "/public_html" to "/"

    2 votes

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  18. Add more file types on database import

    I found myself in a position where I had a huge table locally and wanted to import it on my database.

    CSV file ~30mb
    SQL file ~200mb

    Unfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML

    2 votes

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  19. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes

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  20. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes

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