Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Make XDebug accessible for remote debugging

    I would like to use my IDE such as PHPstorm, to have remote debugging sessions using XDebug. Currently, XDebug is available on Cloudways but I cannot connect to it, so what is the point?

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add stored procedure SQL server

    Cloudways mysql server didn't support stored procedure Sql. I think it would be better if stored procedure functionality add on mysql server.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add write permissions to user (~) directory for SSH application user

    The application user does not have write permissions to their own user directory (i.e. ~/). This prevents any application that needs to write to this directory from being run when logged in as an application user, such as git, ssh, npm, etc.

    Making the user directory for the application user writable by the application user, so that new files and sub-directories can be created, will solve many issues that myself and others are having running applications when logged in as an application user.

    Other feedback ideas this should solve include:

    Please enable NPM in SSH when we are using…

    2 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add ability to set ServerTokens configuration in Apache

    Often there is a desire by security teams not to expose verbose information about the versions of software and operating system running on a system. It would be great if the ServerTokens and ServerSignature configuration items were available to silence or minimize the information given. The motivation here is to prevent handing an attacker information about what older exploits might apply or not to your server.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow NGINX to work in all but specified folders

    I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.

    Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Officially support running nodejs as an app user.

    I've chatted with support and they told me you must run NPM and nodejs as a master user. This requirement makes per-app security impossible.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change path for deployment

    Possibility to change path for deployment from "/public_html" to "/"

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add more file types on database import

    I found myself in a position where I had a huge table locally and wanted to import it on my database.

    CSV file ~30mb
    SQL file ~200mb

    Unfortunately, we can only import tables from sql files. Would love to see different file types like CSV, JSON, XML

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.

    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add tcsh and csh to your Debian distro

    Add tcsh and csh to your Debian distro

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Back up on google drive

    As to keep old copies of the backup google offers unlimited drive space so if the backup and automatically be done to a google drive will help save lot of space on the server

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Code a button in account detail's page that will terminate your servers so you can cancel your account.

    It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to disable Off-site Backup

    1) Off-site backup is a paid service. Please allow us to disable it if we want to.

    2) What's your reasoning for rounding up backup charges on $0.5 increments?

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. SFTP sync is extremely slow, goes 80KB/s please IMPLEMENT WebDav (also Siteground has it)

    Sometimes I get really astonished by realizing that Cloudways miss of basic features. Which is the reason?

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please Do Package and setting customization Could server

    I have so many restrictions in Cloudways untill today

    No Mysql 5.7

    No Root SSH

    No Latest Version Update even in Maria DB

    No Server Timezone Changes

    Please Fix it

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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