Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Tracked deletions in git should be synced with the server upon deployment

    Currently when using the git deployment feature, if you delete a previously tracked file and push this change to the server it doesn't delete the file from the server.

    This means you're left with lots of legacy files that are no longer needed, and your repo is no longer in sync with your server files.

    This can cause issues if you ever wanted to push changes back from the server to git as it would then track the previously deleted files and re-add them to the sever!

    I'd assume this to be expected behaviour but there might be a reason…

    4 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Set Varnisch cache time on application level

    Varnish hit rate is low on low traffic sites. By setting the cache time of varnisch on an application level you can beter manage site speed per application.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. opcache settings

    opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Docker support

    Hi!
    Please, add Docker support.
    Thank you.

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Kyup Clustering for ultimate performance

    Kyup is already offering the best CPU performance for the money. Use that with Clustering and you have a perfect Production setup.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow user backup settings

    Hi, I would like to suggest that User should be given the chance to set the backup timings on his own preference so that he himself can fine tune it for the time when the website has the least load.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow NGINX to work in all but specified folders

    I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.

    Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create a MySQL-only optimized server

    I just want to create an high performance optimized DB server without Apache nor other modules.
    I want to be optimized already for high-performance by Cloudways experts. That's it.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update Apache 2.4.28 or later after website failed penetration test

    One of our clients recently undertook a penetration test on their site in accordance with their ISO application. It was highly recommended that Apache was upgraded to version 2.4.28 or later as Apache 2.4.10 was reported to have multiple vulnerabilities.

    Most large UK based companies will undergo a similar ISO application so this should really be completed.

    Thanks!

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. 6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow admins atleast to ping and monitor their website.

    This is really important for us please.

    3 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a button to apply MYSQL user ownership to the public_html directory

    Adding a button to apply MYSQL user ownership to the files public_html directory for Moodle will save CSR time and allow them to work on more pressing issues. At the moment you have to contact Cloudways to fix the permissions on that folder after you upgrade your Moodle installation.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Enable New Relic infrastructure instead of NR server

    Hi,

    Since NewRelic Server is going to be removed and is already being replaced by New Relic Infrastructure it would be great if the New relic service would be changed so it will enable infrastructure.

    Related features would be:


    • The possibility to change the display name in newrelic-infra.yml. Currently the Cloudways numerical name is shown in New Relic and I have no clue which server is which :-)

    • The possibility to change the display name in the PHP language agent. As if you don't change both the connection between APM and Infrastructure will break.

    • The possibility to restart newrelic infrastructure…
    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. We need fixed private IPs to clone a server and attach the same IP to a new server or other workarround. Amazon has the fixed private ip.

    We need fixed private IPs to clone a server and attach the same IP to a new server or other work arround. Amazon has the fixed private ip. Amazon you buy a IP and then you attach this IP to any instance so you can create backups and upgrades easily.

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

    The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

    Right now requests seem to go this way nginx->apache->php-fpm.

    We'd like to test with apache completely removed and nginx->php-fpm direct.

    We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

    We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

    When a customer is…

    26 votes
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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Server speed

    tools.pingdom.com lets me see the pageload speed of my site from various countries. I'd like to be able to compare servers before buying.

    e.g. I tried Vultr in Singapore - very slow loading into Australia. Moved to Linode in Freemont - 2x the speed for the same site.

    Took 2 days of setup and testing and trial accounts to work that out - perhaps there is an even faster server? I can't try them all.

    Just put a 1mb web page on each server. Publish the url. Now I can compare at GTMetrix or Pingdom to choose the best server…

    3 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Install X-sendfile on Server

    Install X-sendfile on Server

    According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.

    https://www.cloudways.com/blog/woocommerce-settings-and-options/

    5 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto-scale Up and down as per traffic without rebooting

    For cloud server there should be auto scale feature for resources, this should work auto-scale up and down according to traffic without rebo

    7 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improve Gmail SMTP Article

    I have to enable "Less Secure Apps" for all of my clients for SMTP to work. Your tutorial should mention that some people may need to do this, because it took me an 2 hours to figure this out and luckily I've had experience with it before.

    Your Tutorial
    https://support.cloudways.com/configure-gmail-smtp/?utmsource=Platformkb&utmmedium=kbsearch
    Article on how to enable Less Secure Apps
    https://support.google.com/accounts/answer/6010255

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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