Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 27 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. PHP version change option on application level

    i think there should an option to choose php version on application not on server level, so that if it is require to change php version, i don't need to ad a new server and pay extra for that

    5 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please Do Package and setting customization Could server

    I have so many restrictions in Cloudways untill today

    No Mysql 5.7

    No Root SSH

    No Latest Version Update even in Maria DB

    No Server Timezone Changes

    Please Fix it

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Implementation of OpenLiteSpeed (OLS)

    LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please make ElasticSearch Java Options available.

    There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {

    add_header  X-Robots-Tag "noindex, noarchive, nosnippet";
    

    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    4 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Read only user for database

    It would be nice to have a read only user for the database so that people that need to perform SELECT queries don't use the admin user to log in.

    7 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Autosuggest endpoint for Elasticpress

    Hi I love Elsticsearch on Cloudways. But I miss the option to create a safe end point for the Elsticpress plugin.

    2 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in

    DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in just a few clicks.

    To do this Cloudways must support File System Direct.

    File System Direct is a (PHP) feature that allows WordPress to write files to the local file system on the server. At the moment it does not so we can't use this feature in DesktopServer.

    1 vote
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    19 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. lightspeed server stack

    Please add Lightspeed as server stack option, optimized with Wordpress Lightspeed cache plugin, to have fastest server today.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add local font files to nginx config (leverage browser caching)

    Actually only the following files are served from nginx with proper HTTP headers for browser caching and character sets.

    html|htm|jpg|jpeg|gif|png|ico|css|zip|tgz|gz|bz2|pdf|odt|txt|tar|bmp|rtf|js|swf|avi|mp4|mp3|ogg|flv|svg

    Please a local font files with the following extensions too:

    eot/ttf/woff/woff2

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. mailparse php extension

    looking to add mailparse to PHP stack - want to use uvDesk (https://www.uvdesk.com/en/opensource/) that requires this extension

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add "stdout" output to Supervisor job logs

    Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.

    Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".

    This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unlimited storage option.

    Block Storage (Digital Ocean, Vultr) or Buckets (GCP) with an unlimited storage option.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. DigitalOcean High CPU Instance Support

    You support high cpu instances for AWS and Google Cloud but not DigitalOcean.

    Can you include support for choosing different instance types for DigitalOcean such as their high CPU Instance?

    6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow people to increase the number of inode available to them by using the disk space they should already have.

    for the sake of example, currently I have access to a 160GB disk space server and i am only using 22 GB of it. i can't add more files because i seem to be out of inode space. Inodes are made from disk space being used as a table to map out other files. Why can't this table be increased using the space i already have access to so i can take advantage of all my disk space.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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