Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Option to re-create database

    There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Varnish exclude PHP Sessions

    Hi Cloudways,

    You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

    We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

    Now we need to turn of Varnish completely.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Exclude certain tables from the search/replace script when cloning

    I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

    I'm sure it would be quite simple to exclude the user tables from this script.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. own nameserver

    i would like to have own nameserver like
    ns1.owndomain.com
    ns2.owndomain.com

    so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

    2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Clean cache

    Hey,

    Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

    so I have asked them if I can do this by myself and they told me not yet ...

    so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

    thanks

    4 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. MySQL Setting - Case Sensitivity

    Please add the option to TURN OFF case sensitivity in MySQL.

    1 vote

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  8. Option to disable the local backup option for a specific application in the server

    There must be an option to disable/enable the local backup for a specific application in the server

    1 vote

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  9. I just deleted an APP from my server. After waiting for the process to complete, I got a message that "<Servername>: has been uninstalled."

    For a jaw dropping moment, I thought my entire server was deleted! This message needs to be changed to reflect that only the APP that I actually deleted was the one removed.
    Thank you!

    2 votes

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  10. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    1 vote

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  11. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    2 votes

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  12. Unique IP per site installed on server

    The ability to add a unqiue IP to each site on a server.

    15 votes

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  13. Disable Vanish by default.

    It never works out of the box and always causes errors on anything but the simplest sites.

    I always have to disable it on most sites whilst uploading, file scanning etc.

    1 vote

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. New Feature: per app smtp host, port, username and password configuration

    Currently we can configure SMTP at "Servers -> Server Management -> SMTP".

    This request is to add this same functionality at "Applications -> Application Management -> SMTP".

    This can be a preferred solution then to add extra plugin code to each app.

    2 votes

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  15. When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.

    When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.

    1 vote

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  16. Add rewriting support for static files

    Currently any rewrite rules setup in .htaccess are only applied if a static file doesn't exist at that URL. It makes it impossible to implement host and HTTPS redirection on static files. Either make it possible for .htaccess rewrites to work on static files, or add the ability to configure nginx rewrites as well.

    6 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. New Email Adress on New application.

    New Email Address option should be there whenever install new application. I hate whenever I install new application it installed on the primary email address. Kindly, provide extra admin user email.

    3 votes

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  18. Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

    Add "autoprependfile" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.

    It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

    5 votes

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  19. error on SMTP settings page

    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

    2 votes

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  20. Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

    Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds _% for _ minutes. This idea came from a similar feature on Digital Ocean.

    See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

    25 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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