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Service Improvement

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163 results found

  1. Managed ip restrictions - nginx locations

    It would be great to be able to edit the location section of NGINX so that we can restrict access to an application and prevent a WAF bypass.

    1 vote

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  2. Add setting field for mysql lc_time_names

    Add setting option for the lctimenames of mysql.

    1 vote

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  3. Server Settings Default

    Make it if you don't add a number character to one of your 'Server Settings' it should just save as DEFAULT. At the moment you need to add a character in order to save your settings. I want to be able to change a certain server setting back to default but there is no option.

    1 vote

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  4. a way to set haproxy.config for load balancing

    i want to be hosting javascript apps , but i need seo so i am using prerender.io's haproxy's settings , but i cant set it on the dashboard

    1 vote

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  5. Protecting files in a specific folder

    I'm using WordPress and Easy Digital Downloads plugin to sell downloadable files online. I need to protect files in a specific folder. I found the following article but unfortunately currently there isn't any setting to setup a redirect at Cloudways dashboard. Deactivating Nginx may fix the problem but there isn't any setting for that as well. I'm sure that there are many people who sells downloadable files online, and protecting files is very important for us. I hope you will consider to fix this problem.

    https://docs.easydigitaldownloads.com/article/682-protected-download-files-on-nginx

    1 vote

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  6. Allow application credential to overwrite files owned by master credential

    So, I created an application credential for a client to their HTML based website. The client reports back that they can add new folders and add new files but can't overwrite the original file.
    This is because the application credential can't edit files owned by the master credential. I had to reach out to Cloudways support to assist on this.

    Could we have an option to allow application credential to overwrite the files owned by master credential?

    1 vote

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  7. Option to turn off remote backups that charge us money, and just have local backups on our server

    Option to turn off remote backups that charge us money, and just have local backups on our server

    1 vote

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  8. Add PHP session timeout to server settings

    Add PHP session timeout to server settings

    1 vote

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  9. Easy text warning on Let's Encrypt failures

    Twice now I have had problems with servers where I had to wait for a Let's Encrypt imposed 8-12 hour ban from creating an SSL cert because I tried and failed too many times.

    It would be great if you would warn me after 2-3 failures that repeated attempts may cause this and to contact support for more help. Just a text reminder in the error message would be great, thanks!

    1 vote

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  10. Server SMTP configuration is not working properly.

    Currently if you have already configured the SMTP on a server Cloudways seems to remember your previous credentials and tries to enter them again. I've just spent half an hour trying to set up SendGrid on the Server SMTP. Everytime I selected SendGrid or Mailgun etc it would automatically fill in the wrong credentials and process them. Finally I was able to remove them and get the proper credentials in. But it took a lot of my time and I'm not happy that I wasted so much time.

    This needs to be fixed.

    Thanks,
    John Anderson.

    1 vote

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  11. Place restrictions of the transport of data from cloudways Staging to Live

    Hi

    As per the above title. I would like to restrict the transport of data from cloudways staging to live.

    Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

    As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

    1 vote

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  12. Option to re-create database

    There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

    1 vote

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  13. Varnish exclude PHP Sessions

    Hi Cloudways,

    You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

    We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

    Now we need to turn of Varnish completely.

    1 vote

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  14. Exclude certain tables from the search/replace script when cloning

    I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

    I'm sure it would be quite simple to exclude the user tables from this script.

    1 vote

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  15. MySQL Setting - Case Sensitivity

    Please add the option to TURN OFF case sensitivity in MySQL.

    1 vote

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  16. Option to disable the local backup option for a specific application in the server

    There must be an option to disable/enable the local backup for a specific application in the server

    1 vote

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  17. Disable Vanish by default.

    It never works out of the box and always causes errors on anything but the simplest sites.

    I always have to disable it on most sites whilst uploading, file scanning etc.

    1 vote

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  18. When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.

    When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.

    1 vote

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  19. 1 vote

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  20. Add an outgoing email address to the SMTP admin

    It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.

    1 vote

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