Service Improvement

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  1. Allow DDNS Hostname for IP in Security

    I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
    Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
    The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)

    2 votes

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  2. There must be more than one data base creation option for one application

    There must be more than one data base creation option for one application. some times we have to create more than one database for few operations in Magento 2 but working on cloud ways we have to go far long way for it by installing another app which definitely overload server and result increase of cost if resource is increased or if resource is not increased then performance decline is the consequence.

    for example a Magento developer or user want to use a theme quick start pack he has to create a new data base and what if he already…

    2 votes

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  3. Make server settings and packages transferrable or export/importable

    Context: You don't provide root access or downscaling for Digital Ocean, Lincode, or Vulture servers (3/5 of your providers). Also, you only provide 1-1 or upscaled server cloning for these providers.

    Use case: I scaled up my Digital Ocean development server to handle a taxing dev. After I cloned the completed app to my production server, I had to:

    1. Create a new, smaller DO server
    2. Readjust all of my server settings, packages, and customizations
    3. Clone each dev app individually.

    Alternative: Since you provide automated workarounds for your lack of root access, provide a similar, automated workaround for "downscaling" servers.

    2 votes

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  4. Provide settings to configure logging to a remote syslog server (+TLS)

    We use a centralised syslog server to monitor our sites. We are unable to link our Cloudways servers to this as we do not have root / sudo access to our own servers which is frustrating. Please can you add settings to the platform to allow us to configure logging to a remote syslog server (with TLS).

    2 votes

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  5. Make a server setting to toggle outbound email off

    We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?

    2 votes

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  6. Please add driver of sql serve on this server....

    Some time we need to connect two database remotely and there should be sql serve driver install on this server..

    2 votes

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  7. GeoIP

    There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

    2 votes

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  8. own nameserver

    i would like to have own nameserver like
    ns1.owndomain.com
    ns2.owndomain.com

    so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

    2 votes

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  9. 2 votes

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  10. I just deleted an APP from my server. After waiting for the process to complete, I got a message that "<Servername>: has been uninstalled."

    For a jaw dropping moment, I thought my entire server was deleted! This message needs to be changed to reflect that only the APP that I actually deleted was the one removed.
    Thank you!

    2 votes

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  11. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    2 votes

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  12. New Feature: per app smtp host, port, username and password configuration

    Currently we can configure SMTP at "Servers -> Server Management -> SMTP".

    This request is to add this same functionality at "Applications -> Application Management -> SMTP".

    This can be a preferred solution then to add extra plugin code to each app.

    2 votes

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  13. error on SMTP settings page

    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

    2 votes

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  14. Related to Launch Database Manager

    Can we have a custom branded or non branded URL for database manager access so that we can share the same to developers and customers who are using our other branded URLs for long now..

    2 votes

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  15. email notification when backup is completed

    Add the possibility to send an email notification when backup is completed successfully

    2 votes

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  16. enable us to specify how many backups per app we keep

    i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.

    2 votes

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  17. Add v8js to all php servers as SSR is essencial

    Add v8js to all php servers as SSR is essencial

    2 votes

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  18. nginx: modify client body size. Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

    nginx: modify client body size.
    I need to change client body size to 2M, but I don't have root access.
    Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

    2 votes

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  19. In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's t

    In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's that I see the server I have from a few processor spikes, but the rest is still a lot left over. Almost nothing to use.

    2 votes

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  20. Instalation of FFPROBE PHP extension

    Nowadays, With the social media rise, estension for processing video was a basic service. We have yet FFMPEG but need too FFPROBE to complete the stack.

    2 votes

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