Service Improvement

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  1. Option to turn off offsite backups

    Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

    3 votes

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  2. Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    3 votes

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  3. Alert should generate if CPU or RAM Idle Usage is less than 40%

    Currently the Bot gives alert if the CPU or RAM idle usage is continuously below 20%. My point is that whenever it goes below 20% an alert should be generated each time.

    3 votes

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  4. Allow us to modify the Varnish Cache configuration file

    Please allow us to modify the Varnish Cache configuration file. Because your interface to exlude varnish with URLs or cookies is very basic, and does not allow us to configure varnish properly to work well with for example geo localization plugins in Magento.

    3 votes

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  5. Add scheduling to vertical scaling

    Since vertical scaling requires that the server go down for up to 10 minutes, I would like the ability to schedule that for, say, 3am local time.

    3 votes

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  6. Exclude Varnish by User-agent

    When I keep Varnish activated, my user-agent sniffing rule doesn't work always.

    Usage example

    Return 404 for X user-agent

    RewriteEngine On
    RewriteCond %{HTTPUSERAGENT} .(X).$ [NC]
    RewriteRule .
    - [R=404,L,NC]

    This is a big problem for a common use.

    3 votes

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  7. Allow bringing our own servers

    We should have the option to import my existing digitalocean server.

    3 votes

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  8. ESI Includes are not working

    ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.

    I have done a test here - www.preciousfaithdesigns.com/test2.html

    It is not my website, because I have bypassed Magento 2 in the test.

    Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.

    Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.

    Tearing my hair out.

    Thanks

    3 votes

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  9. Fix Issues With Primary Domain Changes

    You might consider this a bug, but after having been bit by it multiple times, I figured it would be best to post it here.

    When you have multiple apps on a server and you re-arrange the primary domains on them, changing which app a specific app uses, the server will not properly follow your new primary domain settings and will instead load your default app. Here is how you reproduce the issue:

    1. Have an app on the server with a domain like dev.mysite.com
    2. Have a second app (your production app) on the server with a domain like mysite.com.
    3. You…
    3 votes

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  10. Ability to use installed application folder as a GIT repository and pull directly.

    I was so excited to have Laravel installation in 2 clicks and when I see is up. Then I'd like to pull from server to my local host by GIT and start to development.... No-way. Big frustration :-( if I have an app on GitHub; I can pull it from github to cloudways but I can't use the application folder as a repository.. so what the application installations for? I hope this feature request make sense.
    Thanks

    3 votes

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    Trevor, can you further develop this?. With master credentials, you should be able to git pull / push / clone … at will from the server.

    If you can provide specific issue and steps to reproduce it will be very helpful to assess what we can do.

    Cloudways Team

  11. 3 votes

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  12. able to set PHP allow_url_fopen off and owner able to add file under root folder

    it would be nice if we could disable PHP allowurlfopen I have tried to add a php.ini but it is not working

    I would also like to put my wp-config file in the root dir but I get a permission error when trying to move it

    3 votes

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  13. Memcached RAM allocation

    You must add an option to change how much memory can be allocated to Memcached

    3 votes

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  14. 3 votes

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  15. Make it possible to set server time from the server settings menu

    It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

    3 votes

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    Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

    Cloudways Team

  16. POUCHDB and COUCHDB support

    For offline first mobile apps

    2 votes

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  17. phpredis support on laravel hosting. predis is no longer recommended.

    phpredis support on laravel hosting. predis is no longer recommended.

    2 votes

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  18. Add vultr HF 8GB and 16 to Frankfurt

    We need to be able to scale up our vultr HF server also in Europe.
    Please add the option to scale up at least to 16GB

    2 votes

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  19. Xdebug support for PHP 7.3 and 7.4

    For debugging Magento 2 stores the Xdebug is invaluable.

    Magento 2.4 will only support PHP 7.3 and 7.4.

    We need a solution for running Xdebug on newer PHP versions.

    2 votes

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  20. Increase Varnish Cache Expire time options beyond 24 hours

    Increase Varnish Cache Expire time options beyond 24 hours to up to 7 days.

    2 votes

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