Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Static cache expiry set by file type
It would be nice to have the possibility to set different cache expiry limits for different file types. At least images, CSS and JS
3 votes -
Allow bringing our own servers
We should have the option to import my existing digitalocean server.
3 votes -
ESI Includes are not working
ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.
I have done a test here - www.preciousfaithdesigns.com/test2.html
It is not my website, because I have bypassed Magento 2 in the test.
Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.
Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.
Tearing my hair out.
Thanks
3 votes -
Fix Issues With Primary Domain Changes
You might consider this a bug, but after having been bit by it multiple times, I figured it would be best to post it here.
When you have multiple apps on a server and you re-arrange the primary domains on them, changing which app a specific app uses, the server will not properly follow your new primary domain settings and will instead load your default app. Here is how you reproduce the issue:
- Have an app on the server with a domain like dev.mysite.com
- Have a second app (your production app) on the server with a domain like mysite.com.
- You…
3 votes -
3 votes
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Memcached RAM allocation
You must add an option to change how much memory can be allocated to Memcached
3 votes -
3 votes
AdminCloudways
(Admin, Cloudways)
responded
Please specify which other settings you would like to see there.
Cloudways Team
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Make it possible to set server time from the server settings menu
It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.
3 votesAdminCloudways
(Admin, Cloudways)
responded
Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.
Cloudways Team
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Option to turn off offsite backups
Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.
2 votes -
Add vultr HF 8GB and 16 to Frankfurt
We need to be able to scale up our vultr HF server also in Europe.
Please add the option to scale up at least to 16GB2 votes -
Xdebug support for PHP 7.3 and 7.4
For debugging Magento 2 stores the Xdebug is invaluable.
Magento 2.4 will only support PHP 7.3 and 7.4.
We need a solution for running Xdebug on newer PHP versions.
2 votes -
Trying to white label hosting services but need application alerts for usage!
To whom it may concern,
I am trying to create a white label hosting service used through Cloudways(Reseller model), and I'm finding it difficult to accomplish without this feature. Your cloudways bot seems like the perfect system but it doesn't allow me to set my own custom limits on an application level. So for example if I have 50 websites on one server, how do I know which one is the abusive user on bandwidth?
I need to be able to set custom limits with cloudways bot to notify me if someone surpasses the allocated bandwidth or disk usage that I've…2 votes -
Allow DDNS Hostname for IP in Security
I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)2 votes -
Alert should generate if CPU or RAM Idle Usage is less than 40%
Currently the Bot gives alert if the CPU or RAM idle usage is continuously below 20%. My point is that whenever it goes below 20% an alert should be generated each time.
2 votes -
There must be more than one data base creation option for one application
There must be more than one data base creation option for one application. some times we have to create more than one database for few operations in Magento 2 but working on cloud ways we have to go far long way for it by installing another app which definitely overload server and result increase of cost if resource is increased or if resource is not increased then performance decline is the consequence.
for example a Magento developer or user want to use a theme quick start pack he has to create a new data base and what if he already…
2 votes -
Add scheduling to vertical scaling
Since vertical scaling requires that the server go down for up to 10 minutes, I would like the ability to schedule that for, say, 3am local time.
2 votes -
Make server settings and packages transferrable or export/importable
Context: You don't provide root access or downscaling for Digital Ocean, Lincode, or Vulture servers (3/5 of your providers). Also, you only provide 1-1 or upscaled server cloning for these providers.
Use case: I scaled up my Digital Ocean development server to handle a taxing dev. After I cloned the completed app to my production server, I had to:
- Create a new, smaller DO server
- Readjust all of my server settings, packages, and customizations
- Clone each dev app individually.
Alternative: Since you provide automated workarounds for your lack of root access, provide a similar, automated workaround for "downscaling" servers.
2 votes -
Make a server setting to toggle outbound email off
We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?
2 votes -
Please add driver of sql serve on this server....
Some time we need to connect two database remotely and there should be sql serve driver install on this server..
2 votes -
GeoIP
There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?
2 votes
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