Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

Currently the Bot gives alert if the CPU or RAM idle usage is continuously below 20%. My point is that whenever it goes below 20% an alert should be generated each time.

Please allow us to modify the Varnish Cache configuration file. Because your interface to exlude varnish with URLs or cookies is very basic, and does not allow us to configure varnish properly to work well with for example geo localization plugins in Magento.

Since vertical scaling requires that the server go down for up to 10 minutes, I would like the ability to schedule that for, say, 3am local time.

When I keep Varnish activated, my user-agent sniffing rule doesn't work always.

Usage example

Return 404 for X user-agent

RewriteEngine On
RewriteCond %{HTTPUSERAGENT} .(X).$ [NC]
RewriteRule . - [R=404,L,NC]

This is a big problem for a common use.

We should have the option to import my existing digitalocean server.

ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.

I have done a test here - www.preciousfaithdesigns.com/test2.html

It is not my website, because I have bypassed Magento 2 in the test.

Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.

Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.

Tearing my hair out.

Thanks

I was so excited to have Laravel installation in 2 clicks and when I see is up. Then I'd like to pull from server to my local host by GIT and start to development.... No-way. Big frustration :-( if I have an app on GitHub; I can pull it from github to cloudways but I can't use the application folder as a repository.. so what the application installations for? I hope this feature request make sense.
Thanks

it would be nice if we could disable PHP allowurlfopen I have tried to add a php.ini but it is not working

I would also like to put my wp-config file in the root dir but I get a permission error when trying to move it

You must add an option to change how much memory can be allocated to Memcached

It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

For offline first mobile apps

phpredis support on laravel hosting. predis is no longer recommended.

We need to be able to scale up our vultr HF server also in Europe.
Please add the option to scale up at least to 16GB

For debugging Magento 2 stores the Xdebug is invaluable.

Magento 2.4 will only support PHP 7.3 and 7.4.

We need a solution for running Xdebug on newer PHP versions.

Increase Varnish Cache Expire time options beyond 24 hours to up to 7 days.