Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Reseller Hosting
Please Add resale services
303 votes -
PTR records / Reverse DNS
DNS is important, reverse DNS is also important within production web farms. Currently it is not possible to set the PTR record for IPs on the Digital Ocean (+other?) platforms. PTR record lookups return something along the lines of: 12345-67890.cloudwaysapps.com.
Please add the ability for clients to modify this zone.
63 votes -
Allow to change server time zone
Allow to change server timezone.
Please to allow customer to change the servertimezone.
I have difficulties to make cronjob, because there is different time between php & server time. I have cronjob to generate/update report in magento for every 5 minutes, then send it in end of day (around 23:xx). But, since the server time is different the report actually not complete & different with Magento report. please consider this.thanks
40 votes -
Accept custom commands for Supervisord
As of now, the supervisord setting in the application setting is only for laravel queue worker. It would be nice if we can add our own custom supervisord configuration setting for other services. I really want to implement websockets into my application. The idea is simple, you allow us to create new supervisord configuration, then we would just paste our desire configuration into a textarea, and there's a button that we can click to restart the supervisord after adding new configuration.
Example:
[program:websockets]
command=/usr/bin/php /home/laravel-echo/laravel-websockets/artisan websockets:serve
numprocs=1
autostart=true
autorestart=true
user=laravel-echo34 votes -
Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes
Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds _% for _ minutes. This idea came from a similar feature on Digital Ocean.
See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring
26 votes -
Allow modifying apache configuration settings
An option to allow the apache config file shoule be present. Things like KeepAlive and a lot more settings have a big impact on performance.
25 votes -
Add access to Digital Ocean Private networking / local IP
Digital ocean already provides Private networking through 10.x.x.x IP addresses for droplets in the same region. It would be very helpful to pass this setting through to Cloudways server options and control panel to more efficiently network servers.
21 votesAdminCloudways (Admin, Cloudways) responded
Can you give us an example on how you would use this within the context of Cloudways service?
Cloudways Team
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Allow us to be able to implement additional security headers.
I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.
NginX Headers
addheader X-Frame-Options "SAMEORIGIN" always;
addheader X-Xss-Protection "1; mode=block" always;
add_header X-Content-Type-Options "nosniff" always;Apache Headers
Header always set X-Frame-Options "SAMEORIGIN"
Header always set X-Xss-Protection "1; mode=block"
Header always set X-Content-Type-Options "nosniff"Referrer-Policy: strict-origin-when-cross-origin
20 votes -
Seperate funding for each server
We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.
19 votes -
Remote access for xDebug
Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.
17 votes -
Unique IP per site installed on server
The ability to add a unqiue IP to each site on a server.
15 votes -
Disable memcached
I would like the option to disable Memcached. When you have Redis running, there's no need for memcached to be taking resources. I have seen sometimes it has 4-5 processes running.
13 votes -
Enabling CORS (cross-origin resource sharing)
Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource
Would be helpful if we can Enable CORS
11 votes -
Edit .bashrc
Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc
10 votes -
Fail over to a different server
setup failover site on the different servers and in case of failover you can autoswitch the site to the failover
i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider
10 votes -
Enable downgrade without IP-address changes
It would be nice if you could downgrade a server without loosing the IP-address.
Or if you could clone an application to another server and move the IP-address with it.
This could be done by giving the possibility to switch IP-addresses between my own existing servers.9 votes -
add option to specify swap file size
Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).
One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…
8 votes -
Enable mod_xsendfile for Apache2/Apache2.2
For fast uploading large image files and less memory consumption on my application.
8 votes -
Downscale possibility for DO, Vultr & Linode
It would be great to see "downscaling" option available for the DO, Vultr & Linode in the future.
Thank you!
Best regards,
Michał6 votes -
Add rewriting support for static files
Currently any rewrite rules setup in .htaccess are only applied if a static file doesn't exist at that URL. It makes it impossible to implement host and HTTPS redirection on static files. Either make it possible for .htaccess rewrites to work on static files, or add the ability to configure nginx rewrites as well.
6 votes
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