Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. error on SMTP settings page

    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

    2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

    Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds _% for _ minutes. This idea came from a similar feature on Digital Ocean.

    See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

    25 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Related to Launch Database Manager

    Can we have a custom branded or non branded URL for database manager access so that we can share the same to developers and customers who are using our other branded URLs for long now..

    2 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add an outgoing email address to the SMTP admin

    It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

    Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Set permissions in private_html

    Apparently, in a standard php setup, I can only set permissions in the publichtml folder, but not in the privatehtml folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above publichtml. So please give us chmod possibility in privatehtml

    1 vote

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  8. rdiff-backup install on servers and allow access

    https://www.nongnu.org/rdiff-backup/

    rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.

    This is much better for mirroring and creating local backups.

    1 vote

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  9. email notification when backup is completed

    Add the possibility to send an email notification when backup is completed successfully

    1 vote

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  10. 1 vote

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  11. Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config

    It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.

    5 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. enable us to specify how many backups per app we keep

    i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.

    2 votes

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  13. Cloudways should support mysql Trigger. many developers use trigger

    Cloudways should support mysql Trigger. many developers use trigger

    1 vote

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  14. 1 vote

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  15. allow install icecast on server

    allow install server for radio streaming icecast with
    sudo apt-get install icecast2 ices2 vorbis-tools

    1 vote

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Seperate funding for each server

    We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

    19 votes

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    5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add the ability to label Backups and flag them to be permanent

    Hi, I see there's suggestion for able to label backups and it's not been implemented yet so I'd like to add another vote for being able to do this.

    Also, it would be great to be able to go intot he automated backup history, and flag any one of them as "Permanent" so they don't get deleted.

    4 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Need to fix display issue using Breeze with VR Calendar Plugin

    VR Calendar Plugin

    Version 2.7.2 | By Innate Images, LLC

    when this plugin is activated, the Breeze settings page goes blank but breeze does appear to be working.

    1 vote

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  19. different IP for the the different website on the same server

    It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server

    4 votes

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  20. Add v8js to all php servers as SSR is essencial

    Add v8js to all php servers as SSR is essencial

    2 votes

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