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Service Improvement

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160 results found

  1. Provide settings to configure logging to a remote syslog server (+TLS)

    We use a centralised syslog server to monitor our sites. We are unable to link our Cloudways servers to this as we do not have root / sudo access to our own servers which is frustrating. Please can you add settings to the platform to allow us to configure logging to a remote syslog server (with TLS).

    2 votes

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  2. I want to be able to delete backups

    I can't see how much space each backup takes up (Like in GCP or AWS) and can't delete backups if I don't want so many backups I'll be paying for! (Especially for scheduled or accidental backups).

    5 votes

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  3. Server SMTP configuration is not working properly.

    Currently if you have already configured the SMTP on a server Cloudways seems to remember your previous credentials and tries to enter them again. I've just spent half an hour trying to set up SendGrid on the Server SMTP. Everytime I selected SendGrid or Mailgun etc it would automatically fill in the wrong credentials and process them. Finally I was able to remove them and get the proper credentials in. But it took a lot of my time and I'm not happy that I wasted so much time.

    This needs to be fixed.

    Thanks,
    John Anderson.

    1 vote

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  4. Configuration Variables (Environment variables)

    Would love to add configuration variables just like Heroku.

    5 votes

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  5. Make a server setting to toggle outbound email off

    We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?

    2 votes

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  6. Please add driver of sql serve on this server....

    Some time we need to connect two database remotely and there should be sql serve driver install on this server..

    2 votes

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  7. GeoIP

    There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

    2 votes

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  8. Place restrictions of the transport of data from cloudways Staging to Live

    Hi

    As per the above title. I would like to restrict the transport of data from cloudways staging to live.

    Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

    As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

    1 vote

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  9. Option to re-create database

    There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

    1 vote

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  10. Varnish exclude PHP Sessions

    Hi Cloudways,

    You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

    We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

    Now we need to turn of Varnish completely.

    1 vote

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  11. Exclude certain tables from the search/replace script when cloning

    I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

    I'm sure it would be quite simple to exclude the user tables from this script.

    1 vote

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  12. own nameserver

    i would like to have own nameserver like
    ns1.owndomain.com
    ns2.owndomain.com

    so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

    2 votes

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  13. Clean cache

    Hey,

    Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

    so I have asked them if I can do this by myself and they told me not yet ...

    so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

    thanks

    4 votes

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  14. 2 votes

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  15. MySQL Setting - Case Sensitivity

    Please add the option to TURN OFF case sensitivity in MySQL.

    1 vote

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  16. Option to disable the local backup option for a specific application in the server

    There must be an option to disable/enable the local backup for a specific application in the server

    1 vote

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  17. I just deleted an APP from my server. After waiting for the process to complete, I got a message that "<Servername>: has been uninstalled."

    For a jaw dropping moment, I thought my entire server was deleted! This message needs to be changed to reflect that only the APP that I actually deleted was the one removed.
    Thank you!

    2 votes

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  18. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    2 votes

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  19. Unique IP per site installed on server

    The ability to add a unqiue IP to each site on a server.

    15 votes

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  20. Disable Vanish by default.

    It never works out of the box and always causes errors on anything but the simplest sites.

    I always have to disable it on most sites whilst uploading, file scanning etc.

    1 vote

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