Service Improvement

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  1. Provide a warning about resizing disk quotas taking the site down while it's processing

    I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...

    1 vote

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  2. Domain forwarding

    In cPanel I can easily create forwarding rules for specific domains/subdomains, without having to work in .htaccess. Would be great if there is some interface for this in Cloudways too.

    1 vote

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  3. Permit for the specific country

    I really like to permit the connection to the particular website only for the assign country which the website is targeting its country. Although the site is in the local language like (https://londonlogodesigns.co.uk/) and there no other clauses to permit of other language or country asisdes from google bots.

    1 vote

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  4. SQL Migration Guru

    Having no option but to use the latest version specially on the database side part, hopefully you will provide some migration guide or help for some lower or other version of SQL server. Like for example on our end, MariaDB is throwing Error 1349 wherein it is fully acceptable on MySQL 5.7.19. This is now becoming a major factor on us availing your service.

    1 vote

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  5. Offer the possibility to download old backups

    Would be nice to have to possibility to download locally also old backups

    1 vote

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  6. add elasticsearch settings to "SETTINGS & PACKAGES - ADVANCED"

    Under "SETTINGS & PACKAGES - ADVANCED" various parameters can already be adjusted today, e.g. for PHP and MySQL.
    Please add "ElasticSearch".
    e.g. the parameter: "indices.query.maxclausecount."

    Note: between the parts
    max clause count is always a _
    Unfortunately this is changed in the view to italic text.

    1 vote

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  7. Allow us to be able to implement additional security headers.

    I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.

    NginX Headers
    addheader X-Frame-Options "SAMEORIGIN" always;
    add
    header X-Xss-Protection "1; mode=block" always;
    add_header X-Content-Type-Options "nosniff" always;

    Apache Headers
    Header always set X-Frame-Options "SAMEORIGIN"
    Header always set X-Xss-Protection "1; mode=block"
    Header always set X-Content-Type-Options "nosniff"

    Referrer-Policy: strict-origin-when-cross-origin

    22 votes

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    under review  ·  2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  8. POUCHDB and COUCHDB support

    For offline first mobile apps

    2 votes

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  9. phpredis support on laravel hosting. predis is no longer recommended.

    phpredis support on laravel hosting. predis is no longer recommended.

    2 votes

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  10. Add vultr HF 8GB and 16 to Frankfurt

    We need to be able to scale up our vultr HF server also in Europe.
    Please add the option to scale up at least to 16GB

    2 votes

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  11. static ip

    In Amazon Lightsail I can add to my server a static IP address - that way I do not need to change the IP on DNS everytime I increase / decrease server size.

    1 vote

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  12. Need More DigitalOcean Plans

    I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.

    And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.

    4 votes

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  13. Xdebug support for PHP 7.3 and 7.4

    For debugging Magento 2 stores the Xdebug is invaluable.

    Magento 2.4 will only support PHP 7.3 and 7.4.

    We need a solution for running Xdebug on newer PHP versions.

    2 votes

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  14. Trying to white label hosting services but need application alerts for usage!

    To whom it may concern,
    I am trying to create a white label hosting service used through Cloudways(Reseller model), and I'm finding it difficult to accomplish without this feature.  Your cloudways bot seems like the perfect system but it doesn't allow me to set my own custom limits on an application level.  So for example if I have 50 websites on one server, how do I know which one is the abusive user on bandwidth?  
    I need to be able to set custom limits with cloudways bot to notify me if someone surpasses the allocated bandwidth or disk usage that I've…

    4 votes

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  15. Make logging in via SSH a little more convenient

    There are two features of logging in via SSH I've grown used to in other servers that I found to be lacking in Cloudways:
    (1.) One is the ability to have some type of private RSA key saved locally so that we don't need to enter a password every time.
    (2.) The other is the ability to specify the path we want to log in to, so we don't always need to land in the root applications directory and then cd into the usually extensive path to a specific site's child theme for instance. In other servers you can sign…

    1 vote

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  16. Increase Varnish Cache Expire time options beyond 24 hours

    Increase Varnish Cache Expire time options beyond 24 hours to up to 7 days.

    2 votes

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  17. Allow DDNS Hostname for IP in Security

    I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
    Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
    The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)

    2 votes

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  18. encoding

    We should be able to set PHP/Apache/nginx encoding as it's done for mysql.

    current seems hardcoded as UTF-8

    HTTP/1.1 200 OK
    Server: nginx
    Date: Tue, 28 Apr 2020 09:50:13 GMT
    Content-Type: text/html; charset=UTF-8

    1 vote

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  19. Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    3 votes

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  20. add info section about OS / packages

    Useful for when you need to make dev version of websites / servers, you need everyhting to be the same.

    1 vote

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