Service Improvement

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  1. UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules

    When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.

    Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images

    Can you please give us control of excluding images from the Nginx vhost ourselves?…

    23 votes

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    7 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support laravel Octane

    Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Low-cost Linux Dedicated Server

    Hostnetindia is the best platform if you are willing to Purchase Low-cost Linux Dedicated Server. You will get Processor Xeon Single Quad-core E3-1230 v3, 16 GB DDR3, 1 TB SATA and much more, and all this at very reasonable prices. So, grab the server now. You get 24*7 supports for any query at all the time from the best and professional members in the technical team to solve their problems. So, grab the server of your choice now Linux Dedicated Server.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. FFMPEG

    Please update ffmpeg version it's important please.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support deployment via AWS CodeCommit

    Currently, you support deployment via Github. But our projects are in AWS CodeCommit, not Github. We request you support AWS CodeCommit.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow us to be able to implement additional security headers.

    I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.

    NginX Headers
    addheader X-Frame-Options "SAMEORIGIN" always;
    add
    header X-Xss-Protection "1; mode=block" always;
    add_header X-Content-Type-Options "nosniff" always;

    Apache Headers
    Header always set X-Frame-Options "SAMEORIGIN"
    Header always set X-Xss-Protection "1; mode=block"
    Header always set X-Content-Type-Options "nosniff"

    Referrer-Policy: strict-origin-when-cross-origin

    18 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to turn off offsite backups

    Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

    2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow users to enable/disable curl on individual applications

    I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.

    Would be helpful if:

    • Users could control this without needing support from Cloudways team
    • It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).

    *Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.

    1 vote

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Magento 2.4.1 technology stack requirements - URGENT UPDATE REQUEST !!! Elastic Search 7.7

    Magento 2.4.1 technology stack requirements -
    URGENT UPDATE REQUEST !!! Elastic Search 7.7
    Need now or site / product search & details broken!

    Thanks!!!!

    1 vote

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  10. Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    1 vote

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  11. save server configuration & power off servers to save money

    save server configuration & power off servers to save money.

    To be able to either - turn off as server and not get charged.
    or
    save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration

    1 vote

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  12. More options to customize the server.

    For customers who dont want a full stack application server and want to use the server only as a webserver (using apache or nginx), it would be great if you can provide such an image as an option.
    All the other services running on the server unecessarily consume server resources even if they are not being used.
    Alternately, if you can grant the master credentials the ability to start and stop specific applications like mysql etc, via a custom script or via a setting in the console ui that would also work.

    1 vote

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  13. Add more than one IP Address to whitelist at a time

    Can we please have the facility to add more than one IP address to whitelist at the same time.

    1 vote

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  14. allow creating sFTP account from the sub accounts (admin Privilege)

    allow creating sFTP account from the sub accounts (admin Privilege)
    but I also suggest to be an option in the primary account so the main account can decide if he want to share it or not

    1 vote

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  15. Provide a warning about resizing disk quotas taking the site down while it's processing

    I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...

    1 vote

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  16. Need More DigitalOcean Plans

    I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.

    And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.

    4 votes

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  17. Domain forwarding

    In cPanel I can easily create forwarding rules for specific domains/subdomains, without having to work in .htaccess. Would be great if there is some interface for this in Cloudways too.

    1 vote

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  18. Permit for the specific country

    I really like to permit the connection to the particular website only for the assign country which the website is targeting its country. Although the site is in the local language like (https://londonlogodesigns.co.uk/) and there no other clauses to permit of other language or country asisdes from google bots.

    1 vote

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  19. SQL Migration Guru

    Having no option but to use the latest version specially on the database side part, hopefully you will provide some migration guide or help for some lower or other version of SQL server. Like for example on our end, MariaDB is throwing Error 1349 wherein it is fully acceptable on MySQL 5.7.19. This is now becoming a major factor on us availing your service.

    1 vote

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  20. Add vultr HF 8GB and 16 to Frankfurt

    We need to be able to scale up our vultr HF server also in Europe.
    Please add the option to scale up at least to 16GB

    2 votes

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