Skip to content

Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

284 results found

  1. Restore MySQL application for Debian9 servers

    I would like to have the possibility to use MySQL service on new Debian9 servers on DigitalOcean.
    I've just created a new server and noticed that i can only choose three version of MariaDB.
    Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Varnish for custom php apps

    It would be better if varnish cache is enabled for custom php applications.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Have a Notes Section per Server/Application

    A basic 'Notes' tab added to Servers/Applications to allow us to leave management notes. It would be a CRUD table with 3 columns: date (date field), user (shows user name), note (simple textarea) and a way to add a new note. As simple as it sounds, this would allow an agency to keep light tabs on certain clients instead of creating a record in their corresponding CRM system. Example note: 'Site turned off because client hasn't paid...' or 'Remember to upgrade such and such plugin' ...

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bring back Cakephp

    I would like the one click install of Cakephp back. They are releasing 4.0 soon and it should be awesome.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. auto update application to higher MySQL version if required by the destination server

    When cloning an application to a destination server that has a higher MySQL version than the source, auto update the application to the higher version.

    This would save so much time and hassle of creating an intermediary server, cloning to it, upgrading MySQL on the intermediary server and then cloning to the destination server, and then deleting the intermediary server

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. application management

    Allow users to change application management credentials.
    See Request #161062 for more details.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Set up application-level email, including Staging

    When we make a copy of our site for staging testing, this copy retains transactional email sending functionality, which should not occur, as while the copy is for testing only and there are no changes to your database, it should not sending emails, or at least we have the option to block them,
    because if we have the copy for many hours we get two sites sending emails to customers at the same time. It would be a great term for an easy way to block, as the email add-on is server-level, and this complicates a bit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Separate Applications by Server

    My main server has a lot of applications, close to 100 which included the Staging apps as well as the apps for the main sites. I created another small server with the idea that I can clone/stage my main apps from my main server on to the new small server and have visual separation. When I clicked on the server link at the top, I selected the new server I created thinking that if I did that, I would be in that server's folder/UI. I would then click the Applications link at the top and saw a clone of my…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bring back Moodle please!

    Please bring back Moodle as a one click install. It's easier for people to take out hosting with a rival hosting company that does one click install than the pain of doing it manually! You're losing money by making people move to an easier option... And why did you remove Moodle and nothing else from the apps list please???

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Password prompt for staging needs work

    The password prompt for staging site doesn’t work with password managers and prompts multiple times even when entered correctly. I love the staging concept and that it’s protected by default but the current mechanism makes it difficult to actually use.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Multiple databases per application

    I'd like to suggest that you implement the possibility to have multiple databases per application.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add email system to install in 1 click

    Similar to it's with Wordpress, Magento, Laravel... We could be able to install Horde and SquirrelMail in an application.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Limit RAM and cpu core per Application

    Limit RAM and CPU to each app on each server.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Let users designate an install path for Add Application

    I have an existing application, and I'd like to add a Wordpress installation to a subdirectory. (eg: myapplication.com/blog )

    Why can't I specify an install path in the Add Application area?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow apps to be installed on subfolder urls

    It should be possible to install an app and set its 'primary domain' as a subfolder of a domain; e.g. domain.com/some-app.

    Ideally you should be able to simply set the 'primary domain' as a subfolder but if that's not possible the Cloudways stack should allow Reverse Proxy to be setup on the server in order to achieve the same thing.

    At the moment, the only way to achieve this is to hack the Cloudways setup by creating up an app on a bogus url and then physically moving that app into the app folder of your route app. This unfortunately…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ability to name folders upon application creation or rename w/o symlink

    Folders are difficult to identify when accessing via FTP, and changing the name results in an additional symlinked folder which results in more clutter (e.g. 100 sites -> 200 folders). Would be nice to have a better way to name these initially or rename without a symlink. I know config files for nginx and apache would likely have to be rewritten but I would think that this could be done programmatically.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. App containers

    In 2019 it is absolutely a must to be able to use servers as app containers. If you are not gonna implement Docker support I suggest you enable us create apps as app containers.

    So if I have one server to be able to create app specific config. It means one app can have certain version of php, mysql, node, npm, git, python, and another app completely different versions of them.

    Now all apps from one server must have the same set of tools and languages which force us to use the oldest versions for our new apps because of…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base