Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add phpMyAdmin as part of a generic PHP application (or all)

    I know others have posted about this before, but it's painfully obvious adminer is sub-par in comparison to phpMyAdmin in pretty much every way. So I hope you reconsider.

    Currently I use manual installations of phpMyAdmin on two sub domains. Easy to set up, but requires updating once in a while.

    By the way, thanks for the enhanced monitoring features.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. establish a WebFTP so we could access files (as on dreamhost)

    A WebFTP is very intuitive and makes life simple.

    1 vote
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  3. Install applications in subdomain

    I feel like the system is really backward in that it is so difficult just to install a subdomain and use it? The default feature for 'additional domains' only forwards to this domain... What is the point in that?

    E.g. setting up wordpress in 'www.orders.lotuslabs.com.au' should not be as complicated as it is.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Restore MySQL application for Debian9 servers

    I would like to have the possibility to use MySQL service on new Debian9 servers on DigitalOcean.
    I've just created a new server and noticed that i can only choose three version of MariaDB.
    Thanks!

    1 vote
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  5. auto update application to higher MySQL version if required by the destination server

    When cloning an application to a destination server that has a higher MySQL version than the source, auto update the application to the higher version.

    This would save so much time and hassle of creating an intermediary server, cloning to it, upgrading MySQL on the intermediary server and then cloning to the destination server, and then deleting the intermediary server

    1 vote
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  6. supporting mongodb ?

    It would be great to have support for mongodb

    1 vote
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  7. application management

    Allow users to change application management credentials.
    See Request #161062 for more details.

    1 vote
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  8. Set up application-level email, including Staging

    When we make a copy of our site for staging testing, this copy retains transactional email sending functionality, which should not occur, as while the copy is for testing only and there are no changes to your database, it should not sending emails, or at least we have the option to block them,
    because if we have the copy for many hours we get two sites sending emails to customers at the same time. It would be a great term for an easy way to block, as the email add-on is server-level, and this complicates a bit.

    1 vote
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  9. Separate Applications by Server

    My main server has a lot of applications, close to 100 which included the Staging apps as well as the apps for the main sites. I created another small server with the idea that I can clone/stage my main apps from my main server on to the new small server and have visual separation. When I clicked on the server link at the top, I selected the new server I created thinking that if I did that, I would be in that server's folder/UI. I would then click the Applications link at the top and saw a clone of my…

    1 vote
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  10. Password prompt for staging needs work

    The password prompt for staging site doesn’t work with password managers and prompts multiple times even when entered correctly. I love the staging concept and that it’s protected by default but the current mechanism makes it difficult to actually use.

    1 vote
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  11. 1 vote
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  12. Add email system to install in 1 click

    Similar to it's with Wordpress, Magento, Laravel... We could be able to install Horde and SquirrelMail in an application.

    1 vote
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  13. Update requirements for Magento 2. Can't create staging environment.

    When trying to create a staging environment for my Magento 2 application I am getting the warning that my application doesn't support PHP 7.2 while it does by default. The message:

    The deployed versions of PHP or MySQL on your server are incompatible with your application’s requirements. To continue, you’ll first have to update the following from Settings & Packages area:
    Change your PHP version to 7.0 or 7.1.

    Please change the requirements so that I can successfully create a stating environment for my application. Support told me to open feedback here I really don't know why.

    1 vote
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  14. add function

    suggestion/ idea

    want to restrict team member... pull and push data /page of web site from staging to main domain ...
    it will help to control the application by owner.

    only admin should do this if want...this provision should be made in system

    1 vote
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  15. Add ClassicPress to the apps list

    With the introduction of Gutenberg and the new direction WordPress is taking, it might be a good idea to add ClassicPress to the applications list.

    ClassicPress is a hard fork of WordPress version 4.9.8 the last version to include the text editor as default.

    1 vote
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  16. increase the free trial time to more than 3 days.

    Can you please increase the free trial time so the buyer can test his environment before purchasing?

    thank you.

    1 vote
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  17. Specifying the application root folder name upon installation

    It would be great to specify the name of the root folder upon installation of a new application.

    Renaming the folder after the installation can be easily missed and creates a clone of the original folder with the application instead of just renaming it.

    Thank you.

    1 vote
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  18. Change 'Restore Application Now' button to 'Continue' or something similar

    In application settings under Restore, there is a 'Restore Application Now' button, which makes me anxious every time I am about to press it.

    I am afraid that you are going to immediately restore a selected backup without further questions/options. The word Now is the most confusing.

    Could we change it to Continue or something indicating that there are going to be some other options and to improve UX?

    Thank you.

    1 vote
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  19. I am going to give a particular database link to a third party for accessing.

    Hello Team,
    I will suggest the One idea.
    I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

    1 vote
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  20. Can you publish blog on how to Install Bagisto on Cloudways?

    Our customers who are using Cloudways are facing some issue while Installing Bagisto and we don't have your server to check. Can you please publish a blog on that so we can share the link on our social channel and also provide us to our customers too?

    1 vote
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