Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Adding Varnish-Support for eZPlatform

    We would like to use Varnish with ezplatform CMS.

    See the required configuration here:
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/varnish4_xkey.vcl
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/parameters.vcl

    Can you provide a plugin for ezplatform or make it possible to use own .vcl files?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Install browsers for testing (firefox, chrome)

    It would be nice to have the possibility to install the browsers on remote machine in order to have tests running for nightwatch.js

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote
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  10. 1 vote
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  11. Before process a App Restore, check and inform if there are enough space to launch that restore

    Before process a App Restore, check and inform if there are enough space to launch that restore

    1 vote
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Need shrink option to shrink files and database any time from one server application to another server application. Need option like clon.

    Actually, we have two application on the different server. one is our production website and another one is our stage website. some times we need to shrink the code and database of production into stage site. but this option is not here. please provide us these option into the cloudways panel like clone option.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Manually create backup points for apps

    Really missing this from WPengine.

    Whenever I'd go to update Wordpress theme or any other major change, I would manually create a backup so that I can easy revert back to just a few minutes ago.

    The only way to do that right now is to create a whole server back, which is super unnecessary. It takes up more space, and is slow.

    I also have clients added to my account, and they're not able to create any backups at all.

    I feel like this should be a high priority, and is a major downfall vs some of the big…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. give permission to application ssh user to create his own ssh key


    1. create an app on any server

    2. add ssh user to app

    3. activate ssh access for app

    4. log in as ssh user created

    5. try to do ssh-keygen

    The user can't write to ~/.ssh which is a problem.
    I can't give a partner en environment with git enabled to push / pull from a remote origin.

    Only work around now is to fire up a new server instance or give everyone master credentials.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add ThirtyBees 1.0.1

    On the 26th of April version 1.0.1 has been released (https://thirtybees.com/download/). It would be nice if it could be added to the available applications.

    1 vote
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  16. 1 vote
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  17. Add CraftfCMS to the application list

    Would sit very nicely along side the other pre installs! https://craftcms.com/

    1 vote
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  18. Revive ad server

    Please can you consider supporting the Revive Ad Server

    1 vote
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  19. Provide "strace" utility.

    This unix utility ("strace" - https://en.wikipedia.org/wiki/Strace) is of great help, in finding out, what an apparently hung process is doing. It is required for master users, to do self-administration of their servers/processes.

    1 vote
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  20. add mySQLi support

    php 7 only support mysqli database and not mysql.

    1 vote
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