Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Multiple Laravel Version during installation

    As a developer, I have multiple projects up and running on cloudways server. This is a gr8 hosting platform. But sometime when it talks about the upgrade it just completely forget about the limitation developer might be facing. Like I have hosted my one laravel project in version 5.2 other in 5.4. Now I have been working with my another project, and due to the php limitation of my server which is 5.6 i just chose to develop my project in 5.4. Today i tried to push my development in the server just to find out my limitation yet again.…

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shopware installation as a service like WP or other CMS

    Just like we have an option to install WP directly within cloudways it would be great to have a similar option for Shopware installation as well

    8 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. add Control panels like Plesk or Cpanel in applications

    recently i was working on my website using plesk control panel which let me do a lot of amazing stuffs , it lets manage everything and notify me when i do mistakes and improves my site security for 5$/month only
    so please add Plesk in your next updates

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to restore only database backup

    I am now forced to restore a complete backup (database + files). It would be nice if I could just restore the database in case I mess something up in the database.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. App-level resource monitoring

    I'd really like to see the ability to review stats/monitoring on a per-app basis. If we have, say, 5 WP sites running on a server but the server is slow, MYSQL is crashing, etc then we'd be able to check the app monitoring and see which apps are launching processes that are eating up the most RAM/CPU, disk space, and so on. Would help in diagnosing and give us a clear indication of which app needs to be isolated on its own server.

    11 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix Cloning App to Another Server!

    Theres a bug or error when cloning an app to a different server

    See pic: https://cl.ly/nZns

    The work around is clone the app to the same server, then clone that cloned app to the different server. Cloning an app once takes long enough!

    Please fix!!

    Thanks guys :)

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Apache aliases

    Currently application is related to the (sub)domain, e.g.:
    app1 -> example.com
    app2 -> a2.example.com

    I would like to create new application, but use alias instead of subdomain:
    app1 -> example.com
    app2 -> example.com/a2

    Example Apache configuration for phpmyadmin:
    Alias /phpmyadmin/ "path/to/applications/phpmyadmin/htdocs/"

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable playbooks from ansible for Cloudways-Server

    With playbooks a lot of manually daly-works can do by one (1) click.
    This simplifies everyday life:
    - Prevents errors
    - Makes most complex work child's play
    - Every customer can use an infinite number of possibilities
    - Every customer can reuse tons of created playbook from library
    - clone from local to remote
    - create-file
    - change value with preg_replace
    - use variable in sequenced-daly-jobs
    - ...

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Laravel Artisan Commands

    It would be great if you could provide a GUI (buttons) for basic Laravel commands, such as:

    php artisan migrate
    php artisan migrate:refresh
    composer update
    php artisan optimize
    php artisan cache:clear

    These are such basic commands that need to be run at the root level of each project and if you could provide simple buttons it would avoid a trip to the built in browser ssh tool.

    3 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Before process a App Restore, check and inform if there are enough space to launch that restore

    Before process a App Restore, check and inform if there are enough space to launch that restore

    1 vote
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make possible install applications like databases (firebird, etc)

    Make possible install applications like databases (firebird, etc)

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auto scale on Google Cloud & AWS

    Why only kyup has autoscale option. We need all cloud hosting autoscale.

    9 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Note function in Application Manager menu

    Add a simple Note/ save function, in Application Manager menu. A place to write down/ store customer contact info etc

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please add Discourse app

    Please, add Discourse app as an application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow .htaccess access from Cloudways Panel

    Allow users to edit .htaccess files directly from Applications Panels.

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Install useful utilities for identifying large folders and dupes

    Install ncdu and fdupes by default for helping to identify large folders and duplicate files

    sudo apt-get install ncdu fdupes

    5 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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