Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Install PM2 to keep NodeJs running without fail

    PM2 keeps apps like NodeJs keep running. it automatically restart nodeJS if it fails.

    7 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Rocket.chat stack

    Add Rocket.chat as an application.

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have an option to install Open Project

    I would like to see CW extend it's options for App installs and to include Open Project. It is a free Project Management suite that is open-source and would be a big addition to what you already have.

    https://www.openproject.org/download-and-installation/

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow changing of "Access Details" (i.e. username/password) for applications in the Cloudways panel

    Allow changing of the username/password of applications in the "Access Details" section of an application in the Cloudways portal. When servers are transferred to other people, the original email address is listed, which is a problem. I would like to be able to change the information that is displayed so that the client that receives the transferred server can access their account information, as the default information displayed is incorrect in many cases.

    4 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    I have a wordpress multisite application. I'm allowing people to register and create their own subsites (sub-domains) on this network.

    Under the Application Management > Domain management, I have added *.mynetwork.com and all the sub-domains are working automatically once they are created, without adding them manually. I love that feature and hope to have the same robust feature when adding new additional domains to the same application!

    Infact, that's my main problem (Domain mapping & the limited number of domains allowed per single application by Cloudways):

    Here's what I mean,…

    4 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support for Lets Encrypt with cloudwaysapps.com domains

    I found out that you can't add a Lets Encrypt SSL cert if you're using the cloudwaysapps.com temp domain. So you have to point a domain at your application before you can use a Lets Encrypt SSL cert.

    A lot of times I just want to create a quick application for testing and need to use SSL. I don't want to have to point a domain to use my test application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiple Laravel Version during installation

    As a developer, I have multiple projects up and running on cloudways server. This is a gr8 hosting platform. But sometime when it talks about the upgrade it just completely forget about the limitation developer might be facing. Like I have hosted my one laravel project in version 5.2 other in 5.4. Now I have been working with my another project, and due to the php limitation of my server which is 5.6 i just chose to develop my project in 5.4. Today i tried to push my development in the server just to find out my limitation yet again.…

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shopware installation as a service like WP or other CMS

    Just like we have an option to install WP directly within cloudways it would be great to have a similar option for Shopware installation as well

    8 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. add Control panels like Plesk or Cpanel in applications

    recently i was working on my website using plesk control panel which let me do a lot of amazing stuffs , it lets manage everything and notify me when i do mistakes and improves my site security for 5$/month only
    so please add Plesk in your next updates

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option to restore only database backup

    I am now forced to restore a complete backup (database + files). It would be nice if I could just restore the database in case I mess something up in the database.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. App-level resource monitoring

    I'd really like to see the ability to review stats/monitoring on a per-app basis. If we have, say, 5 WP sites running on a server but the server is slow, MYSQL is crashing, etc then we'd be able to check the app monitoring and see which apps are launching processes that are eating up the most RAM/CPU, disk space, and so on. Would help in diagnosing and give us a clear indication of which app needs to be isolated on its own server.

    11 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fix Cloning App to Another Server!

    Theres a bug or error when cloning an app to a different server

    See pic: https://cl.ly/nZns

    The work around is clone the app to the same server, then clone that cloned app to the different server. Cloning an app once takes long enough!

    Please fix!!

    Thanks guys :)

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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