Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Before process a App Restore, check and inform if there are enough space to launch that restore

    Before process a App Restore, check and inform if there are enough space to launch that restore

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make possible install applications like databases (firebird, etc)

    Make possible install applications like databases (firebird, etc)

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Auto scale on Google Cloud & AWS

    Why only kyup has autoscale option. We need all cloud hosting autoscale.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Note function in Application Manager menu

    Add a simple Note/ save function, in Application Manager menu. A place to write down/ store customer contact info etc

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add Discourse app

    Please, add Discourse app as an application.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow .htaccess access from Cloudways Panel

    Allow users to edit .htaccess files directly from Applications Panels.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Install useful utilities for identifying large folders and dupes

    Install ncdu and fdupes by default for helping to identify large folders and duplicate files

    sudo apt-get install ncdu fdupes

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add webp support just like pngquant and jpegmini

    Hello:

    most of the platforms like wordpress and others are capable of using webp and other image compressions. Although i do not see webp as an option as of now on cloudways. We do have pngquant and jpgmini or something but webp is the best in optimising image size and reducing page loads for all.

    The necessary libraries could be added as a package and administrators can use ssh access on there server to convert files in batch or individual based on choice.

    Thanks

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need shrink option to shrink files and database any time from one server application to another server application. Need option like clon.

    Actually, we have two application on the different server. one is our production website and another one is our stage website. some times we need to shrink the code and database of production into stage site. but this option is not here. please provide us these option into the cloudways panel like clone option.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lift limit on cron job scripts

    I need to be able to add unlimited cron jobs to my application. My previous server provider allowed for this and I don't know why there's a limit in place.
    I have a bunch of crons that I need to be able to add and control on one particular application and I'm only going to need to add more as they increase their usage.
    Additionally it would be great if the server time took daylight savings into account so I don't have to go through and change all of the timings when the clocks change twice a year.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Provide the change admin panel URL functionality to Application Management tab.

    Most of us we need to rename the admin folder of our platforms, such as my site that is on prestashop platform, for security reasons and after this change it would be helpfull if we could change this to the Application Managemet tab too in the Admin Panel senction.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Manually create backup points for apps

    Really missing this from WPengine.

    Whenever I'd go to update Wordpress theme or any other major change, I would manually create a backup so that I can easy revert back to just a few minutes ago.

    The only way to do that right now is to create a whole server back, which is super unnecessary. It takes up more space, and is slow.

    I also have clients added to my account, and they're not able to create any backups at all.

    I feel like this should be a high priority, and is a major downfall vs some of the big…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. MC - midnight commander

    Hi
    Please add mc - midnight commander if its possible. its much easier for me to manage files.

    Best Regards
    Bart

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add redmine to the list of applications

    Hello there,

    Can you guys please add redmine (http://www.redmine.org/) to your list of applications? Its an open source project management system.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow to browse and download backups

    It's very useful to sometimes be able to browse and/or download a specific backup to look for something specific and only restore that part. Currently the only way to do this is to:
    1. Make a full backup,
    2. Restore the backup we want,
    3. Find, copy what we want,
    4, Restore latest backup.

    That takes a looong time. Being able to download a backup or just browse the backup files and download something specific would make things a lot easier. Vaultpress does that and it's quite the timesaver.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show the full server path for an application in the control panel

    Right now the only way to find the full server path to an application is to log on through SSH and find what the actual folder name and path is for the /applications folder. It would be great if this could be displayed somewhere in the control panel.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option to Restore Application over a New Server

    Option to Restore Application over a New Server, this to continue to debuging it without meshing with the old one

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. give permission to application ssh user to create his own ssh key


    1. create an app on any server

    2. add ssh user to app

    3. activate ssh access for app

    4. log in as ssh user created

    5. try to do ssh-keygen

    The user can't write to ~/.ssh which is a problem.
    I can't give a partner en environment with git enabled to push / pull from a remote origin.

    Only work around now is to fire up a new server instance or give everyone master credentials.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Node.JS

    Nowadays Node.JS is growing and being used more and i am also one of the users i already saw the old post where they got a reply saying in the future and since then its been 2 years so i wonder if it would be possible now.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base