294 results found

1. Allow non-Wordpress applications to have same webp bypass for nginx

   I have seen the request titled "UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules", and my problem is that this feature is not showing up in my application settings because my application is custom PHP.

   Reference:
   https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/42123154-ui-for-excluding-images-from-nginx-vhost-to-suppor

   Every time nginx is updated, I have to contact Cloudways support and have them redo the modification to nginx. This wastes their time, my time, and I never know when this happens, so the application efficiency is reduced until I am made aware of the problem.

   The Cloudways support agent gave me this photo, so you are clear what I am talking about:
   https://i.imgur.com/50m0AYd.png

   I have seen the request titled "UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules", and my problem is that this feature is not showing up in my application settings because my application is custom PHP.

   Reference:
   https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/42123154-ui-for-excluding-images-from-nginx-vhost-to-suppor

   Every time nginx is updated, I have to contact Cloudways support and have them redo the modification to nginx. This wastes their time, my time, and I never know when this happens, so the application efficiency is reduced until I am made aware of the problem.

   The Cloudways support agent gave me this photo, so you are clear… more

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2. Application Level FAQ

   For things like WooCommerce, you should have an FAQ on common troubleshooting steps like "Removing All Products" "Best Practices for a clean WooCommerce Database" etc.

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3. inbuilt file manager - which includes searching

   which includes searching for files / folders or content within the files, I have it in another web hosting company and that is the only reason I have not yet transferred all my sites to you :)

   3 votes

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4. add password protection to main applications, not just staging.

   This really should be standard. Password protection plugins are unreliable, even with exceptions for their cookies. Then the htaccess method of password protection has proven to be a major hassle, and in my case, continues to give me internal server errors. My workaround was to create staging applications for any dev sites and completely disable the main application. However, this should be totally unnecessary. Given we sometimes have to develop a site on the default Cloudways URL because the live site is elsewhere, this password protection thing should really be a basic feature.

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5. SSL should follow the Domain, not the App

   Problem: Currently, a Let's Encrypt SSL is tied to a single CloudWays App, so there are delays in dropping and re-applying for an SSL when bringing an App into production on another domain.

   CW Tech Support could not suggest a smoother way to bring an App into production, which makes CW a bad option for active sites. I'm inclined to run my own server where I can atomically move a symlink to go live or various other ways of smoothly transitioning from dev to production.

   Solution: SSLs should be tied to their corresponding Domains, not a single App. This would:

   • allow for quickly swapping domains between Apps and having the SSL follow the corresponding domain.

   • incorporates the suggestion to allow a wildcard SSL to be used across multiple Apps:

   https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/45104782-allow-wildcard-ssl-certificate-to-be-used-across-m

   Problem: Currently, a Let's Encrypt SSL is tied to a single CloudWays App, so there are delays in dropping and re-applying for an SSL when bringing an App into production on another domain.

   CW Tech Support could not suggest a smoother way to bring an App into production, which makes CW a bad option for active sites. I'm inclined to run my own server where I can atomically move a symlink to go live or various other ways of smoothly transitioning from dev to production.

   Solution: SSLs should be tied to their corresponding Domains, not a single App. This would:

   • … more

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6. Allow more configuration options for Cloudflare Enterprise such as page rules, etc.
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7. Magento 2.4.4

   Upgrade availability for Magento 2.4.4 via Application List

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8. Site Lock

   Please add an option to lock site like Elementor Cloud.

   "When Site Lock is enabled, website visitors will be blocked by a lock screen and will be required to enter a pin code to view the site. Websites with Site Lock enabled will not be discoverable by search engines."

   https://elementor.com/help/learn-what-site-lock-is/

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9. Odoo , PostgreSQL Support with Cloudways

   Hello ,

   It will be great to support PostgreSQL or Odoo ERP in CloudWays VPS , Odoo is the most popular opensource system in the market now & already there a lot of hosting Odoo dedicated just like (wordpress, WooCommerce, Magento ...etc)

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10. Add identifiable text in application URL.

    Adding characters from the application name into the URL will help tremendously for editing - Staging editors would be able to easily identify which site/window is open when editing multiple sites at the same time.

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11. Applications List View: Enable Pagination Setting of X Items per Page

    The current application list view default to 10 applications per page:
    -> It is NOT possible to change the number of items per page.

    Suggest to enable pagination setting for number of items per page. This is a simple UI adjustment, but very useful for daily application management.

    1 vote

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12. Installer for Gibbon

    Add an auto installer for a php app called Gibbon. This is an open source school management system I use on Cloudways and I am able to clone successfully. Gibbonedu.org

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13. Introduce hability for install turtl server
    1 vote

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14. Add Cloudron

    Please add Cloudron. It will make it easy for users to install dozens of apps like Nextcloud, Discourse, Kopano Meet, Matomo, Matrix, Moodle, PeerTube, Rocket.Chat, Taiga, Bitwarden and Jitsi toon hopefully from the next major release!

    Linode already has a one-click app so at least provide it on Linode servers. Thanks.
    https://www.cloudron.io

    2 votes

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15. Create custom URL for new Cloudways apps - without subdomains

    For example...
    we could change: wordpress-565604-2320235.cloudwaysapps.com
    to: easyname.cloudwaysapps.com

    This is a common feature on WPengine. Screenshot: https://imgur.com/a/hqEZfVj

    Currently, the only way to do this on cloudways is to make a subdomain. However this...
    1. Makes launch more complicated because you have to migrate to a new app before pointing domain.
    2. Bloats the primary domain.

    3 votes

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16. Allow us to completely remove applications

    I would like to be able to delete applications from deleted applications without having to wait 15 days.

    2 votes

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17. Separate manual backups from automatic (persistent) + ability to rename

    Hi,

    You should implement backups the same way some of the best web hosting providers do:

    1) Separate manual backups from the automated ones.
    1.1) Manual backups should be "persistents" so they don't just disappear as the automated backups go on. Hence, the separate list only containing manual backups.

    To avoid abuses, you can limit to 5 or even 3 maximum "spots" of manual backups at the same time. That way, we are forced to delete some to make further manual backups, so that we never exceed the limit of manual backups spots.

      1.2) You could, as well, allow us to disable automated backups. That way you reduce the load on your servers, as most people never use automated backups.
    

    For more static websites, this is life changing as an initial manual backup could act like a "clean snapshot" we can use repeatedly over time as major issues occur (making the automated backups useless). And we could make one at each major update.

    2) Please, please, please allow us to rename backups (manual ones only)
    Automated backups shouldn't need to be renamed but manual backups should.
    If we do some subsequent backups after major steps, we should be able to clearly see which backup was from which step of the website's development, even 5 months later, when we don't remember the workflow anymore.

    Oh and those features should be "free". It would be outrageous if you implement those feature and make them paid ones.

    Thank you very much in advance !

    Hi,

    You should implement backups the same way some of the best web hosting providers do:

    1) Separate manual backups from the automated ones.
    1.1) Manual backups should be "persistents" so they don't just disappear as the automated backups go on. Hence, the separate list only containing manual backups.

    To avoid abuses, you can limit to 5 or even 3 maximum "spots" of manual backups at the same time. That way, we are forced to delete some to make further manual backups, so that we never exceed the limit of manual backups spots.

      1.2) You could, as well, allow us

    … more
    7 votes

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18. storage

    Storage control.

    As a company, we want to provide tiered hosting for our customers.

    Ideally, we'd like to offer a standard package with up to "1gb" space, and then a premium package with up to e.g "5gb/unlimited" amount of space.

    Is this something that could be easily implemented?

    1 vote

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19. Add Plausible Analytics

    Can you please add Plausible Analytics?

    https://plausible.io/docs/self-hosting

    Thanks :)

    2 votes

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20. Add Jitsi Meet

    Can you please add Jitsi Meet. I'm currently using Linode for this and would like a simpler way or install and manage this with less maintenance so I can focus on other jobs. I know Cloudways would be more expensive but it would be worth if it was managed and as hassle free as possible.

    https://jitsi.github.io/handbook/

    Thanks :)

    2 votes

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