Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Allow users to update password under admin panel of Access Details screen

    On the Application Management screen, on the Access Details panel, there is a section "Admin Panel" that shows a username and password. The password here needs to be editable because the application (like Magento) might require a user to update their password from within the application. When the user does that, this password is no longer up to date.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. PHP version APP

    On different platforms it is possible to have different versions of PHP for different applications.

    It would be very good if CloudWays provided that too.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Statamic to list of applications

    It would be great to see Statamic added to the list of applications for auto-install. This is a very fast-growing CMS with an increasing following.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Backups: attach description and local timezone

    WHen making backups attach name of backup/description. And select local timezone for the timestamp (not UTC).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. choose application folder name

    It is very very annoying that the system generates unrelated folder names for each appliaction - Please allow us to choose the name of the folder when creating a new application

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. rename applications before creating them

    currently you can change the application name after you create it, but its just a shortcut, so in the ftp folder you will have 2 folders for each application, this can get confusing quick

    so it would be nice to be able to set the original name when creating the application the first place

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create email warning if disk space goes lower than what's needed to restore from backup

    If I do not have enough space on the disk to restore from backup then it should disable the UI restore button and send an email or warning to scale up the disk space.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bot Protection DISABLED BY DEFAULT in the application

    Bot Protection DISABLED BY DEFAULT in the application

    I suggest adding an option to start a new app on the server with the application of the Protection bot OFF by DEFAULT.
    If needed, the administrator can activate it later.
    This prevents false positive blocking when the site is being developed.
    We always use the wordfence plugin for wordpress, it works much better than Malcare's Bot protection.

    Thanks for listening.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. it would be great if you make it available to limit resources for a specific app

    it would be great if you make it available to limit resources for a specific app

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Plase add postgres sql along with mysql....

    Please add Postgres SQL along with MySQL

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add search to own applications list

    It would be great if you could search the applications list with a keyword.

    Now we have many applications on different servers and it is a bit cumbersome to find the correct application.

    This is how I now do it:
    1. Go to applications list and select one application by random
    2. Change server from the top drop down list
    3. Change to correct application in applications drop down list

    It would be great for applications list to have a search functionality.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Switch to Enable or Disable Cron Jobs

    Currently, there is no provision to disable or enable a particular cron job.
    I can either delete it, or change the time to something like once per year to stop it from executing.

    A switch to enable or disable a particular job would be just great.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cloudways should work properly with WinSCP and Filezilla

    Cloudways always gives errors with WinSCP and FileZilla clients. Even while executing SSH commands from Cloudways's own SSH it takes almost 1 light year to execute it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tack a separate backup and restore point inside subdirectory folder.

    Tack a separate backup and restore point inside the subdirectory folder.

    For example if my site installs in the main directory as well as in subdirectory, then there should be a separate backup for it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Capped Storage For Applications

    Set limits for storage for specific or all applications.

    This will help digital agencies manage their hosting platforms for multiple websites.

    I, for example, have one client who is uploading a lot of photos and is using a huge portion of the space (6GB in fact!) I'd like to limit this app so that others don't lose out on space.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add New Applications

    VTiger CRM
    Rukovoditel

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to rename the default application URLS

    When you create a new application, it creates a url that is very difficult to remember and difficult to type/send to people (for example https://wordpress-123456-1234567.cloudwaysapps.com/).

    It would be extremely useful if we could change this url... to https://my-application-name.cloudwaysapps.com. This would make keeping track of and memorising multiple applications that don't/yet have a unique domain name much easier

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Limited FTP or SFTP Access

    I need to give my whole company SFTP or FTP access to a folder on the server that we all use.
    I only want them to have access to 1 specific folder.

    So User would open their FTP application. enter the FTP address and log in. They would be taken to the only folder they have access to.

    This is more than a suggestion. I need this.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base