Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Accept domains with special characters, like ä,ü and ö

    Many new domains contain characters you exclude from adding in your domain management. This is problematic and you should change this.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adding Varnish-Support for eZPlatform

    We would like to use Varnish with ezplatform CMS.

    See the required configuration here:
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/varnish4_xkey.vcl
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/parameters.vcl

    Can you provide a plugin for ezplatform or make it possible to use own .vcl files?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Install browsers for testing (firefox, chrome)

    It would be nice to have the possibility to install the browsers on remote machine in order to have tests running for nightwatch.js

    1 vote
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  4. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support for Lets Encrypt with cloudwaysapps.com domains

    I found out that you can't add a Lets Encrypt SSL cert if you're using the cloudwaysapps.com temp domain. So you have to point a domain at your application before you can use a Lets Encrypt SSL cert.

    A lot of times I just want to create a quick application for testing and need to use SSL. I don't want to have to point a domain to use my test application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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  9. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix Cloning App to Another Server!

    Theres a bug or error when cloning an app to a different server

    See pic: https://cl.ly/nZns

    The work around is clone the app to the same server, then clone that cloned app to the different server. Cloning an app once takes long enough!

    Please fix!!

    Thanks guys :)

    2 votes
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  12. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Apache aliases

    Currently application is related to the (sub)domain, e.g.:
    app1 -> example.com
    app2 -> a2.example.com

    I would like to create new application, but use alias instead of subdomain:
    app1 -> example.com
    app2 -> example.com/a2

    Example Apache configuration for phpmyadmin:
    Alias /phpmyadmin/ "path/to/applications/phpmyadmin/htdocs/"

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow .htaccess access from Cloudways Panel

    Allow users to edit .htaccess files directly from Applications Panels.

    4 votes
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  15. Before process a App Restore, check and inform if there are enough space to launch that restore

    Before process a App Restore, check and inform if there are enough space to launch that restore

    1 vote
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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  17. Note function in Application Manager menu

    Add a simple Note/ save function, in Application Manager menu. A place to write down/ store customer contact info etc

    2 votes
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  18. Provide the change admin panel URL functionality to Application Management tab.

    Most of us we need to rename the admin folder of our platforms, such as my site that is on prestashop platform, for security reasons and after this change it would be helpfull if we could change this to the Application Managemet tab too in the Admin Panel senction.

    2 votes
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  19. Need shrink option to shrink files and database any time from one server application to another server application. Need option like clon.

    Actually, we have two application on the different server. one is our production website and another one is our stage website. some times we need to shrink the code and database of production into stage site. but this option is not here. please provide us these option into the cloudways panel like clone option.

    1 vote
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  20. Show the full server path for an application in the control panel

    Right now the only way to find the full server path to an application is to log on through SSH and find what the actual folder name and path is for the /applications folder. It would be great if this could be displayed somewhere in the control panel.

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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