Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. More Info in Deployment Logs

    Deployment via Git is an awesome feature! As a significant improvement to it, I would love to see more detailed information in View deployment logs section. For example, to see a list of updated files or actions done on the server during the deployment.

    1 vote

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  2. Supporting CDN for multi-language sites

    It is quite necessary to support CDN service for a multi-language WP site.

    2 votes

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  3. Serving adaptive optimised images from the CDN to the users respective device

    A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

    1 vote

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  4. Updating the default admin panel in access details

    Dear Developers,

    Please allow us to update our default admin panel's credentials manually or at least if we updated it in the database, please update it there so that if we forgot the credentials we can retrieve it from there.

    9 votes

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  5. 1 click cpanel server application

    1 click cpanel application server will be great.
    Here is the vultr link with this application > https://www.vultr.com/apps/cpanel

    I know that cloudways has a custom native control panel for hosting purposes but a lot of customer still wants cpanel

    So adding a fast server that cpanel installed with nignx, varnish will be great.

    14 votes

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  6. Add Python Latest version 3.6+

    Kindly Add Python Latest version 3.6+ in the server all python script are not working on old applications. So please add new version 3.6+

    12 votes

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  7. Allow for backing up SSH Users and Enable/Disable Users

    Allow to enable/disable both server level and application level ssh users and keys. Allow easy backup of ssh users and keys for migrating servers or copying to other servers/applications

    Allow bulk upload of whitelist IPs

    1 vote

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  8. 1 vote

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  9. Varnish cache for Opencart Apps

    Cloudways is the first and favorite option for managed Cloud hosting for Opencart as mentioned in Opencart community. So I feel there should be varnish cache support for opencart (latest version).

    1 vote

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  10. Transferring of [application] from one server to another Client Server - Both are using cloudways

    Hello,

    It would be pretty easy process for users consider in the following scenario:

    1. Transferring of application from one account to another account.

    2. Only when both users are using cloudways.

    Now transferring of server is available. Just like that it would be great to transfer individual application to another cloudways account.

    Hope it will get soon implemented.

    3 votes

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  11. 1 vote

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  12. Add 100% Python support

    I need a project with machine learning with python

    8 votes

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  13. Rocket.chat stack

    Add Rocket.chat as an application.

    9 votes

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  14. Install PM2 to keep NodeJs running without fail

    PM2 keeps apps like NodeJs keep running. it automatically restart nodeJS if it fails.

    8 votes

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  15. Stop New Relic Scrips if not Used

    I don't use New Relic and it is disabled on my server but 2 scripts still run when a web page is loaded. I would like to stop that but it seems this is not possible according to a recent chat I had with one of your service engineers. Could you have a look at that? Thank you.

    2 votes

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  16. Get a full dump of an application for archiving purposes

    My business model in building websites is more similar to Wix, eg., client pays me a monthly fee and I provide hosting and design services. And whenever the client wants to end the contract (or move somewhere else) I get a dump of the files and the database, and then archive it on OneDrive. This is a fairly quick and simple operation via SSH, but it would be nice to have an option on the control panel: "One click full site dump".

    1 vote

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  17. Have an option to spin up server with no applications + sudo access

    Hello,

    I think it could be a benefit if there would be an option spin up an empty instance with just the core OS services and files and have sudo access availble for it. That way we can spin up and configure servers to work as smtp relays, reverse proxies, etc.

    This could allow more seasoned users to configure a server to do more specific functions not usually applicable to normal use. Also you could leave out the managed service with it since we would be taking on that role with the sudo access.

    Not sure how everyone else feels…

    2 votes

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  18. 3 votes

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  19. App-level resource monitoring

    I'd really like to see the ability to review stats/monitoring on a per-app basis. If we have, say, 5 WP sites running on a server but the server is slow, MYSQL is crashing, etc then we'd be able to check the app monitoring and see which apps are launching processes that are eating up the most RAM/CPU, disk space, and so on. Would help in diagnosing and give us a clear indication of which app needs to be isolated on its own server.

    12 votes

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  20. Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    I have a wordpress multisite application. I'm allowing people to register and create their own subsites (sub-domains) on this network.

    Under the Application Management > Domain management, I have added *.mynetwork.com and all the sub-domains are working automatically once they are created, without adding them manually. I love that feature and hope to have the same robust feature when adding new additional domains to the same application!

    Infact, that's my main problem (Domain mapping & the limited number of domains allowed per single application by Cloudways):

    Here's what I mean,…

    5 votes

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