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Hi,

You should implement backups the same way some of the best web hosting providers do:

1) Separate manual backups from the automated ones.
1.1) Manual backups should be "persistents" so they don't just disappear as the automated backups go on. Hence, the separate list only containing manual backups.

To avoid abuses, you can limit to 5 or even 3 maximum "spots" of manual backups at the same time. That way, we are forced to delete some to make further manual backups, so that we never exceed the limit of manual backups spots.

  1.2) You could, as well, allow us to disable automated backups. That way you reduce the load on your servers, as most people never use automated backups.

For more static websites, this is life changing as an initial manual backup could act like a "clean snapshot" we can use repeatedly over time as major issues occur (making the automated backups useless). And we could make one at each major update.

2) Please, please, please allow us to rename backups (manual ones only)
Automated backups shouldn't need to be renamed but manual backups should.
If we do some subsequent backups after major steps, we should be able to clearly see which backup was from which step of the website's development, even 5 months later, when we don't remember the workflow anymore.

Oh and those features should be "free". It would be outrageous if you implement those feature and make them paid ones.

Thank you very much in advance !

I have seen the request titled "UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules", and my problem is that this feature is not showing up in my application settings because my application is custom PHP.

Reference:
https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/42123154-ui-for-excluding-images-from-nginx-vhost-to-suppor

Every time nginx is updated, I have to contact Cloudways support and have them redo the modification to nginx. This wastes their time, my time, and I never know when this happens, so the application efficiency is reduced until I am made aware of the problem.

The Cloudways support agent gave me this photo, so you are clear what I am talking about:
https://i.imgur.com/50m0AYd.png

Problem: Currently, a Let's Encrypt SSL is tied to a single CloudWays App, so there are delays in dropping and re-applying for an SSL when bringing an App into production on another domain.

CW Tech Support could not suggest a smoother way to bring an App into production, which makes CW a bad option for active sites. I'm inclined to run my own server where I can atomically move a symlink to go live or various other ways of smoothly transitioning from dev to production.

Solution: SSLs should be tied to their corresponding Domains, not a single App. This would:

• allow for quickly swapping domains between Apps and having the SSL follow the corresponding domain.

• incorporates the suggestion to allow a wildcard SSL to be used across multiple Apps:

https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/45104782-allow-wildcard-ssl-certificate-to-be-used-across-m