Service Improvement

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  1. CloudwaysCDN not work for the WordPress Multisite

    Could your team enable the CloudwaysCDN for the WordPress Multisite?

    2 votes

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  2. Cloudways migration plugin deleted empty (but important) folders.

    I migrated a website using the Cloudways Migration plugin, which has a number of important folders that had to be in the directory, although they were empty. When I completed the migration, the server immediately crashed due to the error log file being flooded with an error. It seems that those folders were deleted during the migration. I think that the Cloudways Migration plugin deleted them because they were empty folders. However, they were important, and a function that was looking for those directories could not find them, and triggered an error file that kept growing and growing.

    2 votes

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  3. WordPress as a Service - WaaS

    It would be great if there was a WaaS WP environment where I could Launch a server with My main WordPress membership site where I sell preconfigured WordPress installations that already have Theme/Plugin setups.
    The idea would be to automate the deployment of a WordPress install that I have already setup, and assign it a subdomain and SSL once a customer has made a purchase
    The automated process would go something like this:
    1) My customer would place an order for a preconfigured WP Install.
    2) Upon successful check out, have an automation triggered that does the following
    a. Clones…

    2 votes

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  4. New WP-CLI Commands: Doctor and Profile

    Wondering if possible to add wp profile and wp doctor WP-CLI commands, sounds helpful
    https://make.wordpress.org/cli/2017/02/08/two-new-commands-doctor-and-profile/

    2 votes

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  5. Create a Support Access plugin to provide access token for support agents

    Create a plugin that allows a client (us) to generate an access token to provide to a support agent (you) to provide access for troubleshooting support seamlessly. This would avoid me having to create an unnecessary admin account on an install.

    I've had this functionality from companies as small as theme developers. It makes for a much better customer experience.

    2 votes

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  6. improvement needed to migrator plugin

    Just to give some feedback - migrated a wordpress blog with your plugin, and it gave me mixed content warnings and removed my w3 cache plug

    2 votes

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  7. App based settings and packages

    It would be great to be able to setup different Settings and Packages to each app on the server. One can use MySQL, the other can use MariaDB etc...

    2 votes

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  8. Update the Breeze plugin to include a setting to clear cache from a mobile browser (It's currently only possible on desktop)

    I ran into trouble today when I made an important time-sensitive update to a site while away from my desktop and needed to clear cache in order for the update to show on the front-end.

    Accessing the wp-admin via mobile, on the mobile browser does not show the Breeze top admin menu, thus I was unable to clear the cache via mobile. I had to get on support chat, provide the support tech with admin login details and ask them to clear the Breeze cache for me. This is less than ideal.

    Please update the Breeze Plugin to provide buttons…

    1 vote

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  9. Why does Breeze plugin strip version numbers?

    When moving JS to footer (without minification), Breeze plugin strips version numbers of all JS files (even if only one file is being moved). This is unfortunate because versioning is necessary for cache busting. Thus, I was forced to find another way of moving files to footer that didn't strip versions. I'm not sure why it's necessary for the plugin to do this.

    1 vote

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  10. Clear Breeze cache via API / GIT Action

    It would be wonderful to have the Breeze cache cleared on new GIT push or other API functionality, so the cache-clearing was handled automatically.

    An alternate solution would be a hook that could be tricked in combination to the WP versioning. If we bump up the "CURRENT_VERSION" the cache is automatically cleared.

    1 vote

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  11. 1 vote

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  12. Problem is with self migrator plugin Not with Cloudways (Remove it)

    I was so excited to move my hosting provider from traditional to cloudways but after few days i was wrong and everything because of the inbult cloudways migrator plugin it totally suck.
    This is to just let you know guys, your self migration plugin vault has some problem with elementor, i have migrated my site for more than 10+ times and i have got the same issue and because of it i again have to re creat the whole site in wordpress (it has took me more than 5 months to develop, not a big issue because i can simply…

    1 vote

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  13. Optional password protection when creating staging websites

    We don't have a need for password protecting staging applications. They're set to noindex, and already tested locally before uploading to staging. It's frustrating turning password protection off every time we create a staging app. It would be easier if there was a simple checkbox for enabling/disabling password protection during creation of the staging site, and that's all we're asking for.

    1 vote

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  14. API Endpoint Consideration

    Hello. My team runs a large Multisite network with an option for users to map their own domains. The platform we're using to manage subscriptions has a Cloudways integration that adds domains to the application by deleting the additional domains then adding them back with the new mapped domains added.

    I believe we can utilize this with the SSL domains as well, but it'll involve deleting and recreating the SSL certificate which could lead to SSL errors whenever someone adds their own domain.

    Could I suggest adding an API endpoint that allows us to add domains to the LE SSL…

    1 vote

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  15. New Relic for EU Accounts

    Currently, New Relic is seems to only be allowed for NON EU based New Relic accounts.

    New Relic support for EU Accounts should be given priority.

    1 vote

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  16. Allow us to change WP admin password from a migrated domain

    Apparently, I cannot change the password for my domains that were migrated over from a different host. I have to use my old login credentials from before.

    1 vote

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  17. The email automatically used in WordPress installs should be changeable.

    There should be an option to use to enter a secondary email for all the future wordpress installs so your billing email address doesn't get exposed and you don't get a bunch of wordpress emails.

    1 vote

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  18. 1 vote

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  19. Request a ultimate guide on setting up WordPress Multisite on existing site (Subdirectory one)

    Request a ultimate guide on setting up WordPress Multisite on existing site (Subdirectory one)

    I know there is a subdomain ultimate tutorial
    https://www.cloudways.com/blog/wordpress-multisite/#install-wordpress-on-subdirectory
    However, it uses subdomain as example.

    I have searched a lot about setting up the subdirectory multisite on Cloudways, just don't have a great answer.
    Even the support staff from cloudways don't know how to do it. I have asked them twice, they are just unclear about it.

    1 vote

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  20. Allow me to clone WP site, automatically offer all WP and FTP login details

    Is there a script which can be configured on my server to allow me to clone the WP site, and have it automatically offer a txt file, or a screen which had the following details ready to copy and paste to a developer:

    WP URL:
    WP ADMIN URL:
    WP USER:
    WP PASS:
    FTP IP:
    FTP USER:
    FTP PASS:

    If I may suggest, adding this as a feature would be a smart way to grow Cloudways user base. More people would create dev sites this way, and more server sources would be demanded.

    If I have to go manually copy each…

    1 vote

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