Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Managed WordPress Multisite Backup

    It would be great to have an option to back up a multi-site wordpress network and then be able to restore only one subsite of that backup.

    Example: I have a multisite network with 100 customer sites. I backup my network daily. If a client in my network asked me to restore a backup I would only restore that client's site and not the entire network.

    I know that Cloudways works in partnership with BlogVault.
    BlogVault already has a WordPress Multisite compatible backup system.
    You could integrate this solution into the Cloudways administration panel.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Enable full WordPress Migrator plugin translation

    Currently, translation via WordPress website is only enabled for Development Readme. You could check if there is any errors at https://make.wordpress.org/meta/handbook/documentation/translations/#this-plugin-is-not-properly-prepared-for-localization-%e2%80%93-help

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Disable CORS within Cloudways CDN when using WP Rocket

    I have talked extensively with WP Rocket and it seems that they use CORS within their plugin. However, Cloudways also has CORS enabled within its CDN service. This causes conflict on most sites and if a conflict occurs when both services are enabled, CORS needs to be disabled on the Cloudways CDN to fix the conflict. I purpose that you include this information within your WP Rocket tutorial: https://support.cloudways.com/how-to-configure-wp-rocket-plugin-wordpress/?utm_source=Platformkb&utm_medium=kbsearch

    Thanks

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Update the Documentation on W3 Total Cache

    It's creating lot of login issue most of the time, causing de-activation of plugin for most of the time.

    Kindly update the documentation on this.

    https://support.cloudways.com/wordpress-w3-total-cache-configuration-for-optimal-performance/

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Automize the migration of wordpress

    Once the original wordpress gets updated, migration is initiated

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. subdomain configuration without auto adding 'www' into the database for Home URL and site URL

    subdomain configuration/assignment to an application without auto adding 'www' into the database for Home URL and site URL (in the option table). When we configure a dubdomain for an application, ex : sub.mysite.com, it writes 'www.sub.mysite.com' into the siteurl field and home filed into the Database.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Implement custom caching plugin (solution) by Cloudways

    I think cloudways should come out with their own caching plugin (solution). In my case, it's specific to WP.

    The reason being, caching solution works differently from host to host, and is not one solution fits all. And plugins from time to time come out with new versions that may break lots of things, and a ton more reasons.

    As cloudways implement lots of custom stack and caching, they should also use and release updates pertaining to their install.

    Unless you have a better way, at least when a new version is released, and cloudways has already tested the version…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Feature to push only the new changes to the production website.

    Right now its difficult to push the changes. At times i only make a small change on the staging site which i need to push but during push, it ask for entire files or DB and if not I need to select specific. I dont know which files are newly added.

    System should auto compare and push the changes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Clone PHP FPM Settings when cloning app

    When cloning a WordPress app - enable an option to ensure that the PHP FPM Settings are also cloned to the new app. Currently PHP FPM Settings are not cloned to the new app.

    I find this a bit cumbersome as I tend to forget to manually make the changes to the PHP FPM Settings in the newly cloned app.

    (Even better have an option for global PHP FPM Settings - or an options to select multiple apps and apply PHP FPM settings to multiple apps at the same time.)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. WordPress Theme / Plugin Packages

    It would be great if we could get some kind of user defined WordPress Themes and/or plugin packages.

    In detail:

    If you have a certain theme and or plugins you use on every of your WordPress installs, you currently have to install all them by hand which is taking a lot of time.

    There should be an option (like in Plesk) where you can create a "package", set a name for it and add themes and plugins to it.

    After that, one should be able to select a created package when a new installation is created, that installs those themes…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Plugin or snippet to put the server name on wp-admin toolbar

    This might be useful for agency owners like me who have a lot of sites on different servers on Cloudways. A simple drop in plugin or snippet that would display the NAME of the Cloudways server in the WordPress admin toolbar.

    No settings. Just display the pretty name of the server.

    A simple plugin like this would be something we could deploy the IWP on all of our sites very quickly.

    We now have 10 servers, and almost anytime I have to jump into SFTP, I've got to first look at my list of what server is this site on.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Suggestion regarding Breeze functionality

    (A quick and important disclaimer: I'm not expert and the suggestions below are not based on any technical or professional test. There are based on few experiences gathered from using other WP caching plugins, and the way those plugins function)

    I want to really commend CloudWays team for the recent Breeze WP plugin 2.0 update. AMAZING!

    Switching from other speed plugins, including WP-Rocket, and installing the new update increased my site speed significantly; I was shocked! Great thumps up to you guys!

    But I have a suggestion. I noticed that Redis cache get cleared completely when any page is updated,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Permalinks should be set to Post name by default when installing WordPress

    Permalinks should be set as Post name as a default. Just like when you are using the local development tool made by local by flywheel which was purchased by WPEngine.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We need Storage Option to offload WordPress video, audio, photos, & other uploads to a secondary storage.

    Membership sites and Course websites can easily become storage intensive and the current plans you offer do not offer enough storage and are not a good solution for this. In my opinion the current Block Storage solution doesn't make much sense to me. I need to be able to offload video, pictures, audio, and other uploads to a secondary storage solution either hosted by Cloudways or other platforms. It would be nice if Cloudways had an option to purchase a secondary storage option then through a plugin made by you or a third party be able to offload the media…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Application Template To Save Time Reinstalling Our Favorite Plugins

    When we create a new application, we should have the option to use a prebuilt template that allows us to use our favorite plugins without having to reinstall them every time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. REAL wp multisite app, instead of misleading single wp install now

    CLOUDWAYS multisite app is very misleading!
    it is not a multisite at all, but a single wordpress install!
    so we still need to do all multisite configurations ourselves!
    please make it a real multisite, completely configured as multisite!

    a nice option would be REAL multisite + woocommerce preinstalled

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Update Search Engine Visibility Checkbox

    Hi, I would really like the ability to update "Search Engine Visibility" in WordPress when I'm pushing my site to production. Right now when I push my staging to production, the checkbox to discourage search engine from indexing the site gets checked. I would really like there to be an option where this can be overwritten or changed on the push. This is something that seems to get missed when the site gets deployed. ManageWP does a wonderful job at doing this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. When changing primary domain, many links made through Elementor is not changed.

    When changing primary domain, many links made through Elementor is not changed.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base