Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Implement custom caching plugin (solution) by Cloudways

    I think cloudways should come out with their own caching plugin (solution). In my case, it's specific to WP.

    The reason being, caching solution works differently from host to host, and is not one solution fits all. And plugins from time to time come out with new versions that may break lots of things, and a ton more reasons.

    As cloudways implement lots of custom stack and caching, they should also use and release updates pertaining to their install.

    Unless you have a better way, at least when a new version is released, and cloudways has already tested the version…

    3 votes

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  2. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    3 votes

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  3. SSL certificate for eCommerce

    Hello,

    It would be a great Idea to add a standerd second option next to Let's Encrypt. That could be a SSL suitable for eCommerce site.

    And if you want a custom SSL, you stil can use your "Third-party" SSL

    2 votes

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  4. 2 votes

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  5. Update All Applications On A Server to the Latest Version of WordPress

    On my server, I have only WordPress websites. Would love to have a way to easily update ALL applications on my server to the latest version of WordPress by clicking a button and not having to go in and manually do it for each application. Thanks!

    2 votes

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  6. Database optimization service

    Would be great if Cloudways had a premium service where they would optimize the WordPress database by cleaning up old plugin data bloat.

    2 votes

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  7. REAL wp multisite app, instead of misleading single wp install now

    CLOUDWAYS multisite app is very misleading!
    it is not a multisite at all, but a single wordpress install!
    so we still need to do all multisite configurations ourselves!
    please make it a real multisite, completely configured as multisite!

    a nice option would be REAL multisite + woocommerce preinstalled

    2 votes

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  8. Update Search Engine Visibility Checkbox

    Hi, I would really like the ability to update "Search Engine Visibility" in WordPress when I'm pushing my site to production. Right now when I push my staging to production, the checkbox to discourage search engine from indexing the site gets checked. I would really like there to be an option where this can be overwritten or changed on the push. This is something that seems to get missed when the site gets deployed. ManageWP does a wonderful job at doing this.

    2 votes

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  9. When changing primary domain, many links made through Elementor is not changed.

    When changing primary domain, many links made through Elementor is not changed.

    2 votes

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  10. CloudwaysCDN not work for the WordPress Multisite

    Could your team enable the CloudwaysCDN for the WordPress Multisite?

    2 votes

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  11. Cloudways migration plugin deleted empty (but important) folders.

    I migrated a website using the Cloudways Migration plugin, which has a number of important folders that had to be in the directory, although they were empty. When I completed the migration, the server immediately crashed due to the error log file being flooded with an error. It seems that those folders were deleted during the migration. I think that the Cloudways Migration plugin deleted them because they were empty folders. However, they were important, and a function that was looking for those directories could not find them, and triggered an error file that kept growing and growing.

    2 votes

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  12. WordPress as a Service - WaaS

    It would be great if there was a WaaS WP environment where I could Launch a server with My main WordPress membership site where I sell preconfigured WordPress installations that already have Theme/Plugin setups.
    The idea would be to automate the deployment of a WordPress install that I have already setup, and assign it a subdomain and SSL once a customer has made a purchase
    The automated process would go something like this:
    1) My customer would place an order for a preconfigured WP Install.
    2) Upon successful check out, have an automation triggered that does the following
    a. Clones…

    2 votes

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  13. New WP-CLI Commands: Doctor and Profile

    Wondering if possible to add wp profile and wp doctor WP-CLI commands, sounds helpful
    https://make.wordpress.org/cli/2017/02/08/two-new-commands-doctor-and-profile/

    2 votes

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  14. Create a Support Access plugin to provide access token for support agents

    Create a plugin that allows a client (us) to generate an access token to provide to a support agent (you) to provide access for troubleshooting support seamlessly. This would avoid me having to create an unnecessary admin account on an install.

    I've had this functionality from companies as small as theme developers. It makes for a much better customer experience.

    2 votes

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  15. improvement needed to migrator plugin

    Just to give some feedback - migrated a wordpress blog with your plugin, and it gave me mixed content warnings and removed my w3 cache plug

    2 votes

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  16. App based settings and packages

    It would be great to be able to setup different Settings and Packages to each app on the server. One can use MySQL, the other can use MariaDB etc...

    2 votes

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  17. Advantages of link assistant

    How to check the balance on Cash App?

    The process to verify the balance available in Cash App is quite simple. The good news is that with one tap you can find out how much balance is left in your wallet. These are the steps to follow on your mobile application.
    UnlockQuickk
    Unlock your phone and launch the Square app on your phone. Log in to Cash App if necessary. Now select the Balance tab with "$" available on the home screen. The next screen will show you how much money is in your wallet. Select the "My Cash" tab…

    1 vote

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  18. Generate separate cache for mobile and desktop

    Often the websites break or shows a mobile version of the site on Desktop and vice-versa. It happens because the Breeze plugin generates only one cache. There are many other plugins that generate different cache for different browsers and this feature can fix that site breaking issue.

    Siteground's SG Optimizer does a great job with this. They also have some other very useful features like automatic image optimization which is very handy for running a fast website.

    I think if Breeze follows the path of SG Optimizer, it will be a great solution.

    1 vote

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  19. We need Storage Option to offload WordPress video, audio, photos, & other uploads to a secondary storage.

    Membership sites and Course websites can easily become storage intensive and the current plans you offer do not offer enough storage and are not a good solution for this. In my opinion the current Block Storage solution doesn't make much sense to me. I need to be able to offload video, pictures, audio, and other uploads to a secondary storage solution either hosted by Cloudways or other platforms. It would be nice if Cloudways had an option to purchase a secondary storage option then through a plugin made by you or a third party be able to offload the media…

    1 vote

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  20. Request a ultimate guide on setting up WordPress Multisite on existing site (Subdirectory one)

    Request a ultimate guide on setting up WordPress Multisite on existing site (Subdirectory one)

    I know there is a subdomain ultimate tutorial
    https://www.cloudways.com/blog/wordpress-multisite/#install-wordpress-on-subdirectory
    However, it uses subdomain as example.

    I have searched a lot about setting up the subdirectory multisite on Cloudways, just don't have a great answer.
    Even the support staff from cloudways don't know how to do it. I have asked them twice, they are just unclear about it.

    1 vote

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