Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Login to Wordpress as Admin with 1-Click

    I like how Plesk WordPress Toolkit allows logging into WordPress admin with 1 click, instead of needing to copy and paste login info.
    This is especially useful when hosting multiple Wordpress websites

    Now its bad that it always shows the default Cloudways admin login even after migrating or changing the login.

    also, allow changing admin login from the dashboard.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Breeze needs to purge CDN

    I agree with previous posts ... Breeze must purge everything, including a CDN. This functionality should not only purge the Cloudways CDN, but also any CDN that is compatible with Breeze.

    This is a MUST for a speed development workflow.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Breez cache plugin - Feature to clear a specific page

    This is about the "Breeze" cache plugin for Wordpress, which is by the way amazing!

    There is just one thing that is really annoying, that most of other cache plugin do. There is no option to purge the cache only for a specific page. With other cache plugin, it's possible to do it from the Wordpress bar at the top of the page and that's great to force refreshing a page for users, without having to delete the whole cache, thus slowing down the whole website for users during some time.

    Thank you for the great work and best regards,…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Enable Cloudways Migrator to include migration from local host (PC) etc

    The CW migration plugin won't allow migration from local host. I understand Cloudways is used for production purposes but some people still like to develop on localhost PC etc. It would be advantageous if this restriction was fixed.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Wordpress Minify plugin options

    Get some of the Wordpress Minify plugin to work with Cloudways

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. local development Tool

    Would be great to have a Local Development tool that can push/pull to Cloudway like Local.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. One Click auto update all WordPress installs

    Just it. Keep them up to date easily

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Multisite staging

    It would be wonderful to see a high quality staging feature for wordpress multisite with a woocommerce store and WPML on it.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Breeze improvements - It''s a great plugin but...

    Integrating Breeze Plugin with CloudFlare to allow per site CloudFlare purging.

    Integrated Redis Cache options without needing a seperate WP plugin

    Allow automated Purge of all Cache's on Page or Post update for Redis, Varnish, Cloudways CDN and CloudFlare

    An up to date help file documenting exactly how to setup Breeze for Wordpress, with typical page rules and syntax examples for each section. The current Help files refer back to W3TC which is only helpful for users not using the Cloudways in house Cache Breeze.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Default wordpress config

    Please consider modifying the default wordpress wp-config file to include. I have had to manually add that to every install so that visitor IP's are showing up correctly.

    if ( isset( $SERVER[ "HTTPXFORWARDEDFOR" ] ) ) {
    $SERVER[ 'REMOTEADDR' ] = $SERVER[ "HTTPXFORWARDEDFOR" ];
    }

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Fix / improve the interface on the wordpress migrate plugin

    Currently the plugin will delete all the info from all the fields if you submit and it finds an error. In the UX world, this is considered undiluted evil. Why is the plugin punishing me?

    Furthermore, the UX writing is profoundly unclear. The field marked "application folder" is actually for the MYSQL database name. Who would ever figure that out?

    If you really want to make it good, don't force the user to enter any of this stuff. Just make an "export settings for the migration plugin" button. It can create a key code that includes all the settings. Copy,…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Breeze cache plugin - pls add CDN origin pull/push

    The new caching plugin works great. It supports CDN but it doesn't support adding the files to CDN (origin pull/push) - it relies this is solved outside the plugin.

    Any plans to integrate this as well?

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Wordpress & WPSOLR integraation on Cloudways

    I see that cloud ways supports elastic press plugin on wordpress after activating ES on server side. Yet, there is another plugin that has much better functionalities named WPSOLr.
    When I tried to use it, it requires ES v 5.0+ (with mapper attachments plugin) or SOLR on the server. Now Cloudways have option of ES 5.4, but mapper attachments plugin not there, and we can't install it due to root access.Due to that, I had to use outside hosts just to host my ES/SOLR index $40per month.
    I would suggest that cloudwaays provide the mapper attachments plugin to ES5.4 or…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. WP-CLI commands when creating an application

    Would it possible when creating a wordpress application using the CloudWays API that you can specify some WP-CLI commands that run after creation so you can install plugins and set other options with an API call? This saves having to SSH into the new application.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Support Multi-Tenant Wordpress setups.

    One of the newly popular ways to set up Wordpress is in a Multi-Tenant setup. This means one instance of Wordpress runs multiple sites, but each with their own DB, etc.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allow us to set our default admin url as most of us shouldn't be using the default "/wp-admin" for security reasons

    For Wordpress and Woocommerce apps we change the default "/wp-admin" URL so any bots that get through can't find it. But the admin link in cloudways stays as the default, is there a way we can make this editable? Interested to see if anyone else would benefit from this.

    Thanks :)

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Better Breeze descriptions

    The "Advanced Options" page of this plugin does not properly explain how to specify URLs. Please add examples and/or include a link to a KB article.

    Take the "Exclude CSS" field. I have no idea which of the following are valid:
    - https://example.com/resource/
    - https://example.com/resource
    - //example.com/resource
    - example.com/resource
    - /resource
    - example.com/resource/*
    - example.com/resource/(.*)
    - example.com\/resource\/(.*)
    - /example.com\/resource\/(.*)/

    How do I use this plugin? Please add more detailed instructions.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. auto-ssl

    ssl is automatically installed every time wordpress is installed

    I'm building a WordPress multisite platform for customers to sign up like Wix.com Squarespace.com etc

    My requirements are
    - Domain mapping
    - Auto-ssl

    So far, WP Ultimo integrates with:

    WP Engine
    Works automatically – no additional set-up required.

    WPMU DEV Hosting
    Works automatically (including auto-SSL) – no additional set-up required.

    Closte.com
    Works automatically (including auto-SSL) – no additional set-up required.

    Cloudways
    Works automatically, but requires additional set-up. Read the Tutorial →

    CPanel
    Works automatically, but requires additional set-up. Read the Tutorial →

    RunCloud.io
    Works automatically, but requires additional set-up. Read the…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Wordpress Updates

    Would be nice if you could turn on force theme/plugin/core updates from the CW control panel.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base