Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Increase Max Storage on Amazon EC2 or Addon for Amazon S3 Cloud Storage

    Increase max storage scalability for the Amazon EC2 server or an addon for Amazon S3 Cloud Storage.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. USERWAY for Accessibility / ADA WCAG Compliance

    I was researching website compliance Americans with Disabilities Act Compliance (See also WCAG compliance). I see the go-to plugin seems to be Userway.org. $490 per year for the pro version with substantial compliance. I think it might be helpful to your customers (and the public at large) if you would promote such compatibility like partnering with the leader (I think its userway) and offering it to your members at a more reasonable cost, like you did with Cloudflare Enterprise. Many people think of this as an optional functionality but apparently 15% of the population has a disability of some sort.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add block storage integration to Wasabi and Backblaze

    For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Notification when Elastic email hits 90% of your subscription

    Currently you get an email when you hit 70% and 100%. That's a very big gap.
    A 90% limit reached lets you know when it's really critical.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Sandbox Add-on

    Would be great a Sandbox feature integrated in cloudways Add-ons for Wordpress installation, including domain management.

    This way to automate business model for and client support.

    Regards

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add an Email Management Tab for each website!

    An Email Management Tab for each website would be so much easier for managing emails!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. elastic mail

    Give contact status control for elastic mail to alleviate deliverability issues ourselves relating to contact status.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Easy SSL Renewal for Cloudways CDN.

    Ability to renew Cloudways CDN SSL on the Cloudways dashboard to eliminate the need to contact support every time it is nearing its expiration.

    Also, show the number of days left before the SSL certificate of both Let's Encrypt and the Cloudways CDN.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add PM2 to the cloudways dashboard for Node.js (& other) applicaties

    I know it's already possible to host a Node.js application and keep it running with PM2, but it would be nice to get an option to manage your Node.js applications straight from the Cloudways dashboard with PM2.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I suggest that the Webmail link can be customized with our domain. Thus, we can improve the marketing of our business through Cloudways.

    I suggest that the Webmail link can be customized with our domain. Thus, we can improve the marketing of our business through Cloudways.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add the ability to monitor the tracking for Elasticmail within the CW Console

    The Elasticmail addoin is a convenient way of providing server-wide SMTP, but without being able to check the tracking there's no effective way to know if it's working for client delivery.

    The current method of having to put in a support request for the logs is far to cumbersome to be useful.

    So make those logs available in the Logs section for the Console please!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Offering the Services from Spamexperts.com

    offering Spamexperts Services to better protect mailboxes and its email aliases.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Elastic Email subaccounts

    Possibility to have Elastic Email subaccounts at Cloudways customer account level.
    At this moment if one of the website it`s hacked and send tons of emails, all the other websites are affected, noone wants this.

    Regards

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cloudways API: Add method to GET domain aliases

    Cloudways currently supports updating domain aliases (1) but does not allow you to GET domain aliases.

    This could be solved by allowing a GET on the existing "v1/app/manage/aliases" route and returning an array of existing aliases.

    (1): https://developers.cloudways.com/docs/#!/AppManagementApi#updateAppAliases

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Google Cloud CDN

    I think as you have Google Cloud Platform you should have their Cloud CDN as well, so we can get the most benefit out from there.

    Please advise if we can use Google Cloud CDN soon?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow a role to just purge CloudwaysCDN

    Please provide a role that we can assign to users who would only have access to purge the CloudwaysCDN. Or at the very lease a publicly available API that allows us to purge the CDN without having to give users more access than is necessary.

    With the current dashboard's capabilities, we find it better to use AWS' Cloudfront for CDN than Cloudways' own.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add load more button to apps list

    Add load more button to apps list

    Having a button to load more apps in the list will be much more useful than the paging system at the top of the page. To browse the list you have to scroll to the top, this is totally inconvenient.
    So if you have a [Load more] button at the bottom of the list it will be much more practical and useful. See the image.
    http://prnt.sc/pr4qw9
    Thanks for listening.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Elastic Emails add BCC to (or send a copy of) every outgoing email to admin

    So admin has a copy of all transactional emails. (Can be misused if your app sends login details which should be secure, but for the rest)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. enable "Spatial Data Types" for MySQL.

    I'm develop website to use "Spatial Data Types" for query on database. Please enable "Spatial Data Types" for MySQL. It's feature on MySQL.
    https://dev.mysql.com/doc/refman/8.0/en/spatial-types.html

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base