Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Adding Tesseract-OCR

    I wish we could install Tesseract-OCR into our server so we can use it.
    https://github.com/tesseract-ocr/tesseract

    Tesseract is an open source OCR supported by google.
    It will help us create more powerfull web application.

    2 votes

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  2. Voice Over Internet

    I am just about to implement a voice over internet service. Would be nice if you provide such an option.

    2 votes

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  3. You should let the users host their emails in the servers

    I'ts unbelievable First of all you don't let users open as many email address as they want so forcing us to pay an extra fee of $1 monthly per email address or look around another email provider for host the emails then when you pay the extra fee per email address you can't migrate your emails yourself because the company use a 3rd party service and you have no access to a control panel to manage your services with them because you sign up through cloudways so you are forced to pay a migration fee of $10 per email address…

    2 votes

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  4. Add Simple Webmail

    I would like the ability to create lots of email addresses on the fly, similar to the webmail found in the cPanel of much cheaper hosts.

    2 votes

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  5. Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

    Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

    2 votes

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  6. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    2 votes

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  7. 2 votes

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  8. Please offer CloudwaysCDN Analytics

    Please offer Cloudwayscdn analytics

    2 votes

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  9. Install php-trader library

    php trader is a powerful library for financial calculations.

    2 votes

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  10. 2 votes

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  11. sftp access by code

    installing/enabling SSH2 PECL extension

    2 votes

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  12. Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deplo

    Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deployments/server by default , could you please install for us ?

    2 votes

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  13. 2 votes

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  14. to fix SMTP addon

    I just found out an error.

    I create a Vultr server. I explored all the addons and forgot to disable the SMTP addon when I enabled it. I had no intention to use it just to see what addons Cloudways have. Later that week when I was installing new wordpress I found out that my postfix email doesnt work anymore. After I figured it out with your cloudways support I disabled it. However the email still didn't work. I have tried to reset a dummy username to get a new password to check and also create a new username to…

    2 votes

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  15. Elastic Email notification on limit Exceed

    i am using elastic email service as a addon and i had opted for 8000 emails/month plan but when then limit crossed i did not get any alert from cloudways from last 2 days i was facing issue of email as email were not going from my website then i checked my cloudways account before some time and found that limit has been finished for emails.

    SO here i just want to advice product team that kindly make a provision to send email to customer once the limit exceeds for emails.

    1 vote

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  16. 1 vote

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  17. Managed Plugin Updates

    First I want to say that I absolutely love Cloudways! It literally changed my life. I am also super excited that you recently added the Cloudflare Enterprise add-on! The only feature that I wish Cloudways offered as another add-on is "Managed Plugin Updates" similar to Flywheel (https://getflywheel.com/add-ons/managed-plugin-updates/) with visual regression testing. In my opinion this would be one of the final pieces to an absolutely perfect WordPress hosting solution. Thank you for considering! (or maybe you are already working on building that add-on)

    Joel

    1 vote

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  18. Allow Wildcard SSL Certificate to be used across multiple applications

    Currently you can only use a wildcard SSL certificate with one application, which limits its usefulness to a multi-tenant web application like WordPress Multisite.

    If you setup a second application that uses a subdomain that would be covered under your wildcard SSL you unfortunately cannot use the wildcard cert.

    As an example:

    Application 1 has the domain example.com and a wildcard certificate *.example.com

    Application 2 has the domain forum.example.com

    Application 2 should be able to use the wildcard certificate from Application 1.

    1 vote

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  19. Add Cloudflare Enterprise Clear Cache REST API Endpoint

    There is a manual cache clear button in Cloudway's control panel for clearing the Cloudflare Enterprise cache, but no way to clear this automatically.

    Adding a new REST API endpoint https://developers.cloudways.com/docs/ to do this would allow developers to automate this when doing a deployment, or when clearing their application cache.

    1 vote

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  20. Custom Name Server for Cloudflare Enterprise add-on

    Cloudflare has a business level option to create custom name servers.
    With so many enterprise options with the 'Cloudflare enterprise' add-on,
    incuding the cname of secure.cloudways.cloud

    I would request custom name servers to be part of the offering.
    It could be as simple as cloudways.ns.cloudflare.com
    or as detailed as ns.mydomain.com

    Thanks

    1 vote

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