Ability to add Custom Hostname for each of the servers. I love this platform but websites that I host, I don't have access to domains and adding A record is a headache. If there was a way to add a hostname for each server would cut down on changing clients to do changes themselves.

Getting Elastic Email SMTP params and credential in smtp section of the server interface when Elastic Email is selected.

At this time, the credential management is messy (need to ask the support)

Add an new service VPN connection on Cloudways

Please install phpredis extension so that we can leverage the high performance of redis without using predis
https://github.com/phpredis/phpredis#installation

DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.

I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.

Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

It would be great if you could specify where the emails servers were located for the Rackspace add on.

Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

Some organisations would need to have their emails stored within the EU and not on US servers.

It took 3 days for support to get the body of 82 e-mails that were bounced for some reason... Ingoing and outgoing mails. We had to know the content of the e-mail since, website contact form e-mails, purchase confirmation e-mails, and so on, were not delivered.

Since this is critical to us and our clients, it would be nice, if we could have the content of e-mails in the logs.

I need to be able to sync Calendars of my Rackspace email account with outlook. This can only be done with a Rackspace email plus account. Either get this feature added to the standard account or allow an option for people with Rackspace Standard Email account to upgrade to Email Plus Account. Also add option to archive emails. So basically offer all of the Rackspace options on Cloudways for reduced price.

Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...

because all modern laravel applications working with google firebase, they need to GRPC php Extension to work probably, it is require to work with firebase.
please add it as a default Extension , So as not to hinder our work.

thank you ,,

Amazon SES is great for sending cheap mail. It can be added as a basic SMTP provider but it would be much better if CloudWays support it natively so that Bounce and Complaint will work from the system.

Amazon SES doesn't require DNS verification when someone uses one email to send mail from, it only requires Email verification though. However for multiple emails from addressing it to require DNS verification. It would amazing if CloudWays integrates DNS and other stuff from panel.

Rackspace add on is not good. All emails go to spam. I suggest to add Amazon SMTP add on service

Include Object Cache Pro subscription as premium add on for a small fee - they charge $90 per month but have an agency option and have worked with other hosting companies like Pagely to offer this to their clients I believe for free as part of their hosting fee - however I would be happy to pay a small fee as it seems to double Redis object cache performance which would be great!!!

Rackspace offer Office 365 plans... since cloudways is a partner for email, would be awesome to extend this relationship to include the office 365 offers (preferably at a discount rate!).

https://www.rackspace.com/microsoft/office-365/pick-your-plan

Adding whmcs application will be great

it would bring at least 100 new customers for you, by me.

Currently you can only add aliases for mailboxes which requires you to pay $1/mo. per mailbox. On Rackspace directly, you can add aliases without a mailbox.