Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 3 votes
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  2. Please install phpredis extension so that we can leverage the high performance of redis without using predis

    Please install phpredis extension so that we can leverage the high performance of redis without using predis
    https://github.com/phpredis/phpredis#installation

    3 votes
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  3. Have a setting to include a timeout option on Supervisord or not

    Laravel's queue:work don't have --timeout option, so it will be good if we can choose to exclude the timeout field on Supervisord setting.

    3 votes
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  4. Enable snapshots for DigitalOcean servers

    DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.

    I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.

    3 votes
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  5. 3 votes
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  6. Rackspace Plus package (Email Hosting)

    offer the features of the rackspace plus email hosting package

    3 votes
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  7. whmcs

    Hi,

    It is possible to install WHMCS Billing System on Cloud Hosting?

    3 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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  9. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    3 votes
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  10. Provide EU location for Rackspace emails

    It would be great if you could specify where the emails servers were located for the Rackspace add on.

    Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

    Some organisations would need to have their emails stored within the EU and not on US servers.

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Paul,

    Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

    In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

    Cloudways Team

  11. Add Digital Ocean S3 storage.

    It is much more cost effective than the block storage option, therefore would be very useful for WP backups.

    2 votes
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  12. Increase current Rackspace email quota 25GB plan to more

    Hey guys

    PLEASE, could you INCREASE the current Rackspace email quota which is 25GB to offer 50GB, 150GB, 200GB and so on?

    Our client is almost maxing out!

    Thanks Gary

    2 votes
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  13. Voice Over Internet

    I am just about to implement a voice over internet service. Would be nice if you provide such an option.

    2 votes
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  14. You should let the users host their emails in the servers

    I'ts unbelievable First of all you don't let users open as many email address as they want so forcing us to pay an extra fee of $1 monthly per email address or look around another email provider for host the emails then when you pay the extra fee per email address you can't migrate your emails yourself because the company use a 3rd party service and you have no access to a control panel to manage your services with them because you sign up through cloudways so you are forced to pay a migration fee of $10 per email address…

    2 votes
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  15. Ability to add Custom Hostname for each of the servers

    Ability to add Custom Hostname for each of the servers. I love this platform but websites that I host, I don't have access to domains and adding A record is a headache. If there was a way to add a hostname for each server would cut down on changing clients to do changes themselves.

    2 votes
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  16. Better overview for rackspace email accounts

    Please consider to expand the overview for your rackspace addon. Now I can see just the list of the email accounts, but not what aliases, forwards and other basic settings for each email account.

    Your Support is so far so great and quick like a charm, but do you really need this extra work like asking each time which aliases is set and which is not working and so on? This a lot work for you, and I have also to manage all this information in an extra sheet too.

    Thank you cloudways for your great Support!

    2 votes
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  17. Add Simple Webmail

    I would like the ability to create lots of email addresses on the fly, similar to the webmail found in the cPanel of much cheaper hosts.

    2 votes
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  18. Setting change in CloudwaysCDN CORS policy

    I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.

    Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?

    2 votes
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  19. Elastic Email params and credentials in Server SMTP section

    Getting Elastic Email SMTP params and credential in smtp section of the server interface when Elastic Email is selected.

    At this time, the credential management is messy (need to ask the support)

    2 votes
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  20. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    2 votes
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