Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Add Digital Ocean S3 storage.
It is much more cost effective than the block storage option, therefore would be very useful for WP backups.
6 votes -
Increase current Rackspace email quota 25GB plan to more
Hey guys
PLEASE, could you INCREASE the current Rackspace email quota which is 25GB to offer 50GB, 150GB, 200GB and so on?
Our client is almost maxing out!
Thanks Gary
4 votes -
Application tracking for Elasticemails
One of the major faults of elastic emails is you can't track sending per applications or limit it per application. It's such vital information, I've opened my own account with ElasticEmails as it provides the ability to track and set so I can easily maintain the service, currently, you can't with your elasticemails addon which makes it null and void for anyone working as an agency.
4 votes -
Add Ability To Add Rackspace Alias w/out Mailbox
Currently you can only add aliases for mailboxes which requires you to pay $1/mo. per mailbox. On Rackspace directly, you can add aliases without a mailbox.
2 votes -
Have a much simpler SMTP system, elastic email is painful
Every site I have built has issues with contact form mail delivery, this should be such a simple, basic requirement, yet I'm required to jump through hoops and spend hours on live chat to get it working
9 votes -
Elastic Emails add BCC to (or send a copy of) every outgoing email to admin
So admin has a copy of all transactional emails. (Can be misused if your app sends login details which should be secure, but for the rest)
1 vote -
Adding Tesseract-OCR
I wish we could install Tesseract-OCR into our server so we can use it.
https://github.com/tesseract-ocr/tesseractTesseract is an open source OCR supported by google.
It will help us create more powerfull web application.2 votes -
Voice Over Internet
I am just about to implement a voice over internet service. Would be nice if you provide such an option.
2 votes -
enable "Spatial Data Types" for MySQL.
I'm develop website to use "Spatial Data Types" for query on database. Please enable "Spatial Data Types" for MySQL. It's feature on MySQL.
https://dev.mysql.com/doc/refman/8.0/en/spatial-types.html1 vote -
You should let the users host their emails in the servers
I'ts unbelievable First of all you don't let users open as many email address as they want so forcing us to pay an extra fee of $1 monthly per email address or look around another email provider for host the emails then when you pay the extra fee per email address you can't migrate your emails yourself because the company use a 3rd party service and you have no access to a control panel to manage your services with them because you sign up through cloudways so you are forced to pay a migration fee of $10 per email address…
2 votes -
Ability to add Custom Hostname for each of the servers
Ability to add Custom Hostname for each of the servers. I love this platform but websites that I host, I don't have access to domains and adding A record is a headache. If there was a way to add a hostname for each server would cut down on changing clients to do changes themselves.
3 votes -
Enable support for Cloudflare Argo Tunnel
Right now you can't install cloudflared which is required to run Argo Tunnel.
Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.6 votes -
1 vote
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DNS Made Easy management
I suggest you to change SOP and add an ability to manage DNS records.
We use paid DNS Made Easy and can not manage it ourself and we can not make edits in real time. It's ridiculous.
If the SOP does not meet the needs of customers - it needs to be changed, otherwise you will lose customers.5 votes -
Automate Rackspace Email Creation
it is not possible to wait HOURS to have a new e-mail box, same time to update/add an alias, this is pretty much dumb in 2018 even on ISP Config is nearly instant.
4 votes -
Better overview for rackspace email accounts
Please consider to expand the overview for your rackspace addon. Now I can see just the list of the email accounts, but not what aliases, forwards and other basic settings for each email account.
Your Support is so far so great and quick like a charm, but do you really need this extra work like asking each time which aliases is set and which is not working and so on? This a lot work for you, and I have also to manage all this information in an extra sheet too.
Thank you cloudways for your great Support!
5 votes -
Add Simple Webmail
I would like the ability to create lots of email addresses on the fly, similar to the webmail found in the cPanel of much cheaper hosts.
2 votes -
Elastic Email Automatically Generated Footer to be Server/Project specific
Currently Elastic Email generates a global footer from the details of the main account. Meaning you can't use the Elastic Email addon across client servers or even multiple projects unless you want you personal information added to the bottom of every email.
There should be the ability to define parameters at the project or server level for Elastic Email to use. Allowing it to be used for non-connected servers/applications.
1 vote -
Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server
Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server
2 votes -
Setting change in CloudwaysCDN CORS policy
I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.
Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?
4 votes
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