Service Improvement

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  1. DNS Made Easy management

    I suggest you to change SOP and add an ability to manage DNS records.
    We use paid DNS Made Easy and can not manage it ourself and we can not make edits in real time. It's ridiculous.
    If the SOP does not meet the needs of customers - it needs to be changed, otherwise you will lose customers.

    5 votes

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  2. Better overview for rackspace email accounts

    Please consider to expand the overview for your rackspace addon. Now I can see just the list of the email accounts, but not what aliases, forwards and other basic settings for each email account.

    Your Support is so far so great and quick like a charm, but do you really need this extra work like asking each time which aliases is set and which is not working and so on? This a lot work for you, and I have also to manage all this information in an extra sheet too.

    Thank you cloudways for your great Support!

    5 votes

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  3. Offer Agency Plan

    I have migrated 10 of my clients to Cloudways and now I have 10 separate accounts I must manage and log in to. I suggest you all offer an agency account that allows you to run an "agency" with clients on their own server and own billing options. It is extremely difficult to manage 10 different accounts. Also I did not realize there was an affiliate option and now I migrated 10 clients offer and will not be receiving affiliate commissions. I would love these features. Thank You!!

    5 votes

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  4. Increase the password limit of the SendGrid (and other) SMTP providers

    We make use of the SendGrid API, which in this case, would use an API username and the actual key as the password. The API Key is just short of 70 characters, while the Cloudways password limit is 60 characters.

    Can you increase the password limit for SMTP from 60 characters to 70?

    Thank you!

    5 votes

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  5. Add Postfix to Manage Services

    Suggest to add Postfix to Manage Services that allows us to start/stop/purge the Postfix service. The reason for this is one of my sites here got hacked and what the malicious php file does is spam ppl. Since it requires root access to purge the cache, adding this option would be a huge help for me and those facing similar problems.

    5 votes

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  6. Support Logstash

    To centralize the logs from our many servers we want to use logstash. This makes it easy to overview all our customers servers and catch errors in time. In order to forward logs to an external service where logstash is running the client server (you) need to install Logstash forwarder. See this tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-4-on-ubuntu-14-04#configure-logstash-forwarder

    You would need to add a configuration form to your control panel to set the logstashserverprivate_address variable.

    5 votes

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  7. Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension

    ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations

    5 votes

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  8. provide Adobe ColdFusion server

    There are not many providers that offer ColdFusion hosting nowadays but there are still quite a number of developers looking for ColdFusion server on a cloud platform for deploying their applications.

    5 votes

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  9. Add Global API / Connection to Cloudflare for third-party plugins

    Many many Wordpress plugins allow integration with Cloudflare CDN.

    This is easily done if you are using your personal (even free) Cloudflare account. But if using the Cloudways Cloudflare Enterprise Add-On, you aren't given this option.

    Most cache/optimization plugins just need the following:

    1. Global API Key
    2. Account Email
    3. Zone ID

    This would allow for automated cache purging when updates are made to the site.

    There are other plugins, like ShortPixel's Adaptive Images that can utilize almost any CDN, but can't be integrated via Cloudway's Cloudflare Enterprise.

    Thanks,
    Chad

    4 votes

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  10. Add Cloudflare Enterprise Clear Cache REST API Endpoint

    There is a manual cache clear button in Cloudway's control panel for clearing the Cloudflare Enterprise cache, but no way to clear this automatically.

    Adding a new REST API endpoint https://developers.cloudways.com/docs/ to do this would allow developers to automate this when doing a deployment, or when clearing their application cache.

    4 votes

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  11. Sorting of rackspace emails

    I've got a growing list of domain based email accounts, and I can't manage these in anyway with the Rackspace emails. Whilst the service is great value, I need to be able to see available space per account and at least sort the email address by domain, etc. We're pretty much blind right now

    4 votes

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  12. bring back load testing add-on

    There used to be a load testing feature. Why is it gone? I wish we still had this functionality.

    4 votes

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  13. Add Rackspace Email Plus & Archiving

    It's awesome to have Rackspace Email integrated with cloudways and the discounted prices is a bonus! Just surprised to learn that this is a half way integration... No option exists for users to add cloud storage (Rackspace Email Plus) or archiving (Rackspace Add Archiving). Please complete this offering and extend the options to add the other plans at the partner discounted price.

    https://www.rackspace.com/email-hosting/webmail/pricing

    4 votes

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  14. Add Bot Protection Stats To The Server Monitoring Section

    Bot Protection is a great idea, but the new release didn't come with any reporting tools that allow the checking of all applications with Bot Protection enabled. At the moment we have to review 70+ applications individually, which takes 30-80+ minutes to review them.

    By adding a section to monitoring for the server, it would give a window into all applications at once so we can quickly identify any installation that is under threat/pressure.

    4 votes

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  15. Increase current Rackspace email quota 25GB plan to more

    Hey guys

    PLEASE, could you INCREASE the current Rackspace email quota which is 25GB to offer 50GB, 150GB, 200GB and so on?

    Our client is almost maxing out!

    Thanks Gary

    4 votes

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  16. Automate Rackspace Email Creation

    it is not possible to wait HOURS to have a new e-mail box, same time to update/add an alias, this is pretty much dumb in 2018 even on ISP Config is nearly instant.

    4 votes

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  17. Setting change in CloudwaysCDN CORS policy

    I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.

    Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?

    4 votes

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  18. Allow Agency Like Functionality - Client Pay

    Hi,

    I really like how pantheon allows you to send clients a link to pay for their server directly from your agency account. If you all could add this functionality that would be amazing. That way we could manage all our clients accounts/servers under one interface. It would also be really great to have a sandbox account with aws or something for dev sites with a free tier or something like that to put website templates in their and use while building out the site. Thank you!

    4 votes

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  19. whmcs

    Hi,

    It is possible to install WHMCS Billing System on Cloud Hosting?

    4 votes

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  20. PHPmyAdmin stack should work for every application in Server

    As there is tutorial to install PHPmyadmin on separate stack but it does not work witl all applications on that server. Therefore we have to install separate PHPmyadmin for every Application on that server.
    It should be introduced to work as proper Addon and works with all applications in that server.

    4 votes

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