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Service Improvement

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135 results found

  1. Offer servermx as an addon

    Servermx is a great and cheap email hosting.
    Like Rackspace, but with server in many countries.
    You should look to this service.

    11 votes

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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Notify me if elasticemail is having errors sending or is blocked

    Notify me if elasticemail is having errors sending or is blocked

    10 votes

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  3. to enable support for PHP LDAP

    I am hosting my webmail in Cloudways, and I needed PHP LDAP extensions to allow my user to change password. My email server is located elsewhere.

    10 votes

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  4. Add www.sparkpost.com as standard email add-on

    Would be great to have sparkpost as a standard email addon like mandrill and the ohter ones that are allready supported. They have a great free plan which enables up to 100 000 free emails which would benefit a lot of small scale users

    10 votes

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  5. Loggly App Addon

    I would like to be able to deploy Loggly to my servers, however with limited access I am unable to perform this.

    I would be very handy if Cloudways gave the option to deploy loggly with a few clicks.

    All I really want is access to the apache log files, for all the servers across our accounts in one centralised place.

    10 votes

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  6. Allow Cloudflare Bot Protection with Cloudflare Enterprise

    Cloudflare has a Bot Protection feature for all plans (including free), found under Security>Bots. I enable this on all my sites.

    I've just started using your Cloudflare Enterprise addon for one of my sites but I understand from support that the Bot Protection isn't enabled by default and support can't enable it either.

    Please consider adding this as an option where we can enable it.

    I know Cloudways already has a bot protection (using Malcare) but that's at the website level. The reason why this would be beneficial to enable it on the Cloudflare level is, it could stop some…

    9 votes

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  7. Have a much simpler SMTP system, elastic email is painful

    Every site I have built has issues with contact form mail delivery, this should be such a simple, basic requirement, yet I'm required to jump through hoops and spend hours on live chat to get it working

    9 votes

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  8. 9 votes

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  9. install server applications from repositories

    The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

    9 votes

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  10. RabbitMQ

    It is a must for some kind of applications in these days.

    9 votes

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  11. Rackspace Webmail Domain name

    Rackspace Webmail should have option to mask original Rackspace webmail URL with CNAME with our own domain name, so to make it accessible from https://webmail.ourdomainname.com

    7 votes

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  12. Rackspace Plus package (Email Hosting)

    offer the features of the rackspace plus email hosting package

    7 votes

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  13. Provide Windows base servers as well

    If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.

    7 votes

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  14. Allow us to verify domains for Elasticemail without enabling tracking

    Tracking is optional with Elasticemail, and I do not want them rewriting links in emails or tracking clicks. Especially because we do not have access to view any of this data.(!)

    6 votes

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  15. Add Digital Ocean S3 storage.

    It is much more cost effective than the block storage option, therefore would be very useful for WP backups.

    6 votes

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  16. Application tracking for Elasticemails

    One of the major faults of elastic emails is you can't track sending per applications or limit it per application. It's such vital information, I've opened my own account with ElasticEmails as it provides the ability to track and set so I can easily maintain the service, currently, you can't with your elasticemails addon which makes it null and void for anyone working as an agency.

    6 votes

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  17. Enable support for Cloudflare Argo Tunnel

    Right now you can't install cloudflared which is required to run Argo Tunnel.
    Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.

    6 votes

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  18. DNS Made Easy - failover records

    I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.

    However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.

    Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.

    Please could you consider making the DNS Failover feature available.

    6 votes

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  19. add support for other app monitoring tools (datadog / appdynamics)

    Currently you only offer New Relic for app monitoring, there are today better/cheaper tools like datadog or appdynamics.

    I think you should provide more alternatives and not forcing users to use new relic.

    6 votes

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  20. Access elastic email dashboard

    Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...

    5 votes

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