Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
148 results found
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install server applications from repositories
The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.
9 votes -
elasticmail limit alert
Send an email warning the consumption of elasticmails before it is reached
4 votes -
Offer WHM/cPanel/Plesk Support
Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!
41 votes -
2 votes
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Add OAuth or Auth0 functionality and support...
Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.
3 votes -
Email forwarding option with Rackspace Hosted Email
I use the rackspace addon and have 7 maiboxes, covering 3 domains.
Because the email is with rackspace I have set my Mx records to use their servers, however there is no option for auto responders, catchall or most importantly email forwarding.
Im able to forward from a mailbox to another account, but I cannot just have a simple forward. This is very restrictive because it means for each email address I want to use I have to buy another mailbox, even if no mail ever sits in the box.
As an example I have
staff1@mysite.com
staff2@mysite.com
staff3@mysite.com
all of…13 votes -
Provide EU location for Rackspace emails
It would be great if you could specify where the emails servers were located for the Rackspace add on.
Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.
Some organisations would need to have their emails stored within the EU and not on US servers.
4 votes
AdminCloudways
(Admin, Cloudways)
responded
Hi Paul,
Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.
In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.
Cloudways Team
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PLEASE add Email Forwarding!
All other hosts very easily allow you to add a forwarding email address. I dont see any option to add a forwarding email address. Except to buy an actual email box (which I dont need) for $1 each a month.
14 votesAdminCloudways
(Admin, Cloudways)
responded
Myke, can you clarify what do you mean with this?
Cloudways Team
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Add www.sparkpost.com as standard email add-on
Would be great to have sparkpost as a standard email addon like mandrill and the ohter ones that are allready supported. They have a great free plan which enables up to 100 000 free emails which would benefit a lot of small scale users
10 votes -
Please add FTP support
SFTP is not available always. My clients need to be able to FTP the profile of a product/property via FTP as an XML file, for example.
87 votes -
to fix SMTP addon
I just found out an error.
I create a Vultr server. I explored all the addons and forgot to disable the SMTP addon when I enabled it. I had no intention to use it just to see what addons Cloudways have. Later that week when I was installing new wordpress I found out that my postfix email doesnt work anymore. After I figured it out with your cloudways support I disabled it. However the email still didn't work. I have tried to reset a dummy username to get a new password to check and also create a new username to…
2 votes -
Provide Windows base servers as well
If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.
7 votes -
Add Postfix to Manage Services
Suggest to add Postfix to Manage Services that allows us to start/stop/purge the Postfix service. The reason for this is one of my sites here got hacked and what the malicious php file does is spam ppl. Since it requires root access to purge the cache, adding this option would be a huge help for me and those facing similar problems.
5 votes -
RabbitMQ
It is a must for some kind of applications in these days.
9 votes -
Support Logstash
To centralize the logs from our many servers we want to use logstash. This makes it easy to overview all our customers servers and catch errors in time. In order to forward logs to an external service where logstash is running the client server (you) need to install Logstash forwarder. See this tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-4-on-ubuntu-14-04#configure-logstash-forwarder
You would need to add a configuration form to your control panel to set the logstashserverprivate_address variable.
5 votes -
Loggly App Addon
I would like to be able to deploy Loggly to my servers, however with limited access I am unable to perform this.
I would be very handy if Cloudways gave the option to deploy loggly with a few clicks.
All I really want is access to the apache log files, for all the servers across our accounts in one centralised place.
10 votes -
Better New Relic Alerts
The New Relic Alert email messages sent by the system are not helpful.
The messages reference an application ID such as 'wordpress-000-00000-00000.cloudwaysapps.com.' This does me no good at all. I have more than a dozen servers, many of which have multiple apps.
Without going into each individual server and checking the cloudwaysapps addresss for each of its apps, I have no way of knowing which app is actually generating this error. These errors need to provide two pieces of additional information to be useful 1) the name of the server, and 2) the name of the app. In both cases,…
11 votes -
How to setup the sender mail for each website, please?
Hi,
I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.
Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…
4 votes -
Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension
ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations
6 votes -
Offer Cloudflare RailGun
Option for RailGun either as a paid addon or free with your higher packages.
96 votes
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