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Service Improvement

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142 results found

  1. 9 votes

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  2. Offer Agency Plan

    I have migrated 10 of my clients to Cloudways and now I have 10 separate accounts I must manage and log in to. I suggest you all offer an agency account that allows you to run an "agency" with clients on their own server and own billing options. It is extremely difficult to manage 10 different accounts. Also I did not realize there was an affiliate option and now I migrated 10 clients offer and will not be receiving affiliate commissions. I would love these features. Thank You!!

    5 votes

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  3. add support for other app monitoring tools (datadog / appdynamics)

    Currently you only offer New Relic for app monitoring, there are today better/cheaper tools like datadog or appdynamics.

    I think you should provide more alternatives and not forcing users to use new relic.

    7 votes

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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  4. whmcs

    Hi,

    It is possible to install WHMCS Billing System on Cloud Hosting?

    4 votes

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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Increase the password limit of the SendGrid (and other) SMTP providers

    We make use of the SendGrid API, which in this case, would use an API username and the actual key as the password. The API Key is just short of 70 characters, while the Cloudways password limit is 60 characters.

    Can you increase the password limit for SMTP from 60 characters to 70?

    Thank you!

    5 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 1 vote

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  7. add Taiga.io as an available package

    Taiga.io is one of the most popular agile team productivity app. There is a self hosted version. Would be nice if we have this in cloudways as an option to install on a server

    1 vote

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  8. PHPmyAdmin stack should work for every application in Server

    As there is tutorial to install PHPmyadmin on separate stack but it does not work witl all applications on that server. Therefore we have to install separate PHPmyadmin for every Application on that server.
    It should be introduced to work as proper Addon and works with all applications in that server.

    4 votes

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  9. Direct Access to DNS Integration

    Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

    15 votes

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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  10. to enable support for PHP LDAP

    I am hosting my webmail in Cloudways, and I needed PHP LDAP extensions to allow my user to change password. My email server is located elsewhere.

    10 votes

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  11. Free Email or at least Email Forwarding

    Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.

    Just to be able to forward emails without having to use the domain registrar would be very helpful.

    For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.

    30 votes

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    5 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deplo

    Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deployments/server by default , could you please install for us ?

    2 votes

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  13. SMTP Add on

    How about a "Test" button on the SMTP Add on, after typing in all the configuration information? It will make debugging easier, as you don't have to test through the application..

    13 votes

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  14. A Package for DevOps

    I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.

    I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!

    I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.

    Devs would know what they are doing. You'll be…

    4 votes

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  15. install server applications from repositories

    The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

    9 votes

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  16. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    4 votes

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  17. Offer WHM/cPanel/Plesk Support

    Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!

    40 votes

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  18. 2 votes

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  19. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    3 votes

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  20. Email forwarding option with Rackspace Hosted Email

    I use the rackspace addon and have 7 maiboxes, covering 3 domains.

    Because the email is with rackspace I have set my Mx records to use their servers, however there is no option for auto responders, catchall or most importantly email forwarding.

    Im able to forward from a mailbox to another account, but I cannot just have a simple forward. This is very restrictive because it means for each email address I want to use I have to buy another mailbox, even if no mail ever sits in the box.

    As an example I have
    staff1@mysite.com
    staff2@mysite.com
    staff3@mysite.com
    all of…

    13 votes

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