Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add Postfix to Manage Services

    Suggest to add Postfix to Manage Services that allows us to start/stop/purge the Postfix service. The reason for this is one of my sites here got hacked and what the malicious php file does is spam ppl. Since it requires root access to purge the cache, adding this option would be a huge help for me and those facing similar problems.

    5 votes

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  2. Support Logstash

    To centralize the logs from our many servers we want to use logstash. This makes it easy to overview all our customers servers and catch errors in time. In order to forward logs to an external service where logstash is running the client server (you) need to install Logstash forwarder. See this tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-4-on-ubuntu-14-04#configure-logstash-forwarder

    You would need to add a configuration form to your control panel to set the logstashserverprivate_address variable.

    5 votes

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  3. 140 votes

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  4. to fix SMTP addon

    I just found out an error.

    I create a Vultr server. I explored all the addons and forgot to disable the SMTP addon when I enabled it. I had no intention to use it just to see what addons Cloudways have. Later that week when I was installing new wordpress I found out that my postfix email doesnt work anymore. After I figured it out with your cloudways support I disabled it. However the email still didn't work. I have tried to reset a dummy username to get a new password to check and also create a new username to…

    2 votes

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  5. Bitnami.com

    Partner with bitnami.com, they have over 100 awesome open source applications, made super easy to deploy, that can complement your hosting services.

    15 votes

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  6. Enable long term off site data backups using Amazon Glacier

    Enable the export of long term backups to Amazon Glacier storage, this would also assist customers to store more frequent (hourly +) backups.

    22 votes

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  7. Add Zoho email provider

    I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.

    30 votes

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  8. Amazon SES Adds On

    Great for smtp and more reliable.

    22 votes

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  9. Implement Incapsula API as an Add-on

    http://www.incapsula.com/partners/api-integration.html

    Website Security, DDoS Protection, Load Balancing & Failover, on a Global CDN

    4 votes

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  10. provide Adobe ColdFusion server

    There are not many providers that offer ColdFusion hosting nowadays but there are still quite a number of developers looking for ColdFusion server on a cloud platform for deploying their applications.

    5 votes

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  11. Please offer CloudwaysCDN Analytics

    Please offer Cloudwayscdn analytics

    2 votes

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  12. Install php-trader library

    php trader is a powerful library for financial calculations.

    2 votes

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  13. 2 votes

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  14. Increase the password limit of the SendGrid (and other) SMTP providers

    We make use of the SendGrid API, which in this case, would use an API username and the actual key as the password. The API Key is just short of 70 characters, while the Cloudways password limit is 60 characters.

    Can you increase the password limit for SMTP from 60 characters to 70?

    Thank you!

    5 votes

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  15. DTAP : Development, Testing, Acceptance and Production

    It will be very nice when whe have a OTAP street so we can Develop, Testing, aceptance and production in 1, 2, 3, 4 steps to go live and go back.

    something like: http://www.saisystems.com/sites/all/themes/avisione/images/testingGraphic2.png

    1 vote

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  16. 1 vote

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  17. add Taiga.io as an available package

    Taiga.io is one of the most popular agile team productivity app. There is a self hosted version. Would be nice if we have this in cloudways as an option to install on a server

    1 vote

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  18. A Package for DevOps

    I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.

    I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!

    I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.

    Devs would know what they are doing. You'll be…

    4 votes

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  19. Loggly App Addon

    I would like to be able to deploy Loggly to my servers, however with limited access I am unable to perform this.

    I would be very handy if Cloudways gave the option to deploy loggly with a few clicks.

    All I really want is access to the apache log files, for all the servers across our accounts in one centralised place.

    10 votes

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  20. Better New Relic Alerts

    The New Relic Alert email messages sent by the system are not helpful.

    The messages reference an application ID such as 'wordpress-000-00000-00000.cloudwaysapps.com.' This does me no good at all. I have more than a dozen servers, many of which have multiple apps.

    Without going into each individual server and checking the cloudwaysapps addresss for each of its apps, I have no way of knowing which app is actually generating this error. These errors need to provide two pieces of additional information to be useful 1) the name of the server, and 2) the name of the app. In both cases,…

    11 votes

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