It would be neat to add the possibility to directly access the Rackspace control panel where we can:
- add/remove/edit email addresses
- add DKIM records
- change the webmail login url
- add webmail Company logo
- and other things Rackspace offer to their direct customers

Notify me if elasticemail is having errors sending or is blocked

Rackspace add on is not good. All emails go to spam. I suggest to add Amazon SMTP add on service

Rackspace Webmail should have option to mask original Rackspace webmail URL with CNAME with our own domain name, so to make it accessible from https://webmail.ourdomainname.com

ObboMed is your only “one-stop-shop and store” for all your health, wellness, and medical products or daily living aids things. ObboMed has all your needs covered including Aids for Daily Living Catalogue Australia and gives the best products for your daily needs thing as medical health and fitness equipment.
https://obbomed.com.au/product-category/daily-living-aids-medical/

ObboMed is your only “one-stop-shop and store” for all your health, wellness, and medical products or daily living aids things. ObboMed has all your needs covered including Aids for Daily Living Catalogue Australia and gives the best products for your daily needs thing as medical health and fitness equipment.
https://obbomed.com.au/product-category/daily-living-aids-medical/

The Elasticmail addoin is a convenient way of providing server-wide SMTP, but without being able to check the tracking there's no effective way to know if it's working for client delivery.

The current method of having to put in a support request for the logs is far to cumbersome to be useful.

So make those logs available in the Logs section for the Console please!

Amazon SES is great for sending cheap mail. It can be added as a basic SMTP provider but it would be much better if CloudWays support it natively so that Bounce and Complaint will work from the system.

Amazon SES doesn't require DNS verification when someone uses one email to send mail from, it only requires Email verification though. However for multiple emails from addressing it to require DNS verification. It would amazing if CloudWays integrates DNS and other stuff from panel.

offering Spamexperts Services to better protect mailboxes and its email aliases.

We cooperate together, each one of us helps the other, and we will all benefit from it

Possibility to have Elastic Email subaccounts at Cloudways customer account level.
At this moment if one of the website it`s hacked and send tons of emails, all the other websites are affected, noone wants this.

Regards

Cloudways currently supports updating domain aliases (1) but does not allow you to GET domain aliases.

This could be solved by allowing a GET on the existing "v1/app/manage/aliases" route and returning an array of existing aliases.

(1): https://developers.cloudways.com/docs/#!/AppManagementApi#updateAppAliases

There used to be a load testing feature. Why is it gone? I wish we still had this functionality.

for now cloudways features are the most complete and better than all hosting I know. I hope Cloudwaya soon adds security services at a low price then everything is perfect

It's awesome to have Rackspace Email integrated with cloudways and the discounted prices is a bonus! Just surprised to learn that this is a half way integration... No option exists for users to add cloud storage (Rackspace Email Plus) or archiving (Rackspace Add Archiving). Please complete this offering and extend the options to add the other plans at the partner discounted price.

https://www.rackspace.com/email-hosting/webmail/pricing

Bot Protection is a great idea, but the new release didn't come with any reporting tools that allow the checking of all applications with Bot Protection enabled. At the moment we have to review 70+ applications individually, which takes 30-80+ minutes to review them.

By adding a section to monitoring for the server, it would give a window into all applications at once so we can quickly identify any installation that is under threat/pressure.

Include Object Cache Pro subscription as premium add on for a small fee - they charge $90 per month but have an agency option and have worked with other hosting companies like Pagely to offer this to their clients I believe for free as part of their hosting fee - however I would be happy to pay a small fee as it seems to double Redis object cache performance which would be great!!!

Rackspace offer Office 365 plans... since cloudways is a partner for email, would be awesome to extend this relationship to include the office 365 offers (preferably at a discount rate!).

https://www.rackspace.com/microsoft/office-365/pick-your-plan

SFTP access for particular directory