Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Simpler sign-in with Google

    At the moment Google sign-in is there and works, but can be improved for a smoother dashboard experience. There are 2 things which can be improved upon:


    • the session doesn't last after the CloudWays browser tab is closed. If CloudWays got a oauth token from Google platform, it should keep the session until the token is revoked or manual log out

    • using too many permissions. At sign-in time only the profilebasic and profileemail should be requested, simplifying the login process. When someone tries to use Google Sign-In, they first choose the account, then approve the app (CloudWays), then…
    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Deploy from git repo subfolder

    Right now you can only deploy a full git repo. Users should be allowed to deploy from any folder withing a repo.

    For example an app could have a 'src' folder with code and a 'dist' folder with production code. I want to be able to deploy the 'dist' folder only

    3 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. extend CloudwaysBot messages with domain names or application names when messaging about failed backups or sending similar notifications

    It's not helpful to get a message about failed backups when you have multiple applications. Instead, having the message include the domain of the application in which the error occurred would be a huge timesaver.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show in Graph which processes are causing huge spikes on my wordpress website

    Just like we have the Task Manager in Windows platform and Activity Monitor on Mac, I would like to see a similar utility in my Cloudways Panel where I can see which processes are causing hugh spikes on my server resources and also I should have the option to force quit them.

    I know implementing this option is difficult, but if done it will be an excellent addition to your solutions.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Prevent Let'sEncrypt/SSL List to Be Obliterated Upon Error

    I have multiple domains on a server/app (DO) that were typed before. Every time I add a new domain to the SSL list (after adding it in the Addon Domains list), I have to brace myself because a single typo or error (especially in a list with dozens of domains) will cause the entire SSL installation to fail and the SSL for all domains is removed. I'm aware a separate SSL is created for each domain, but you already have the multiple-domain list up and running, so if a new one is added and an error occurs, at leats don't…

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. support removal of projects

    The title says it all I guess. There could be a lock for projects that have been assigned, but as nothing dreadful happens to the application, this would not be a necessary condition. A warning might be enough.

    3 votes
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  7. Automatic SFTP Credentials

    When setting up a new application, generating SFTP details would be a great idea, this should work for the current logged in user.

    This would make the setup process even easier, let's face it we all use SFTP (with our deployment servers), why do we need to do this manually

    Thanks
    Bob

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Display apps in two or three columns

    The apps lists currently shows all apps using a single column layout. That is all good when managing the account through a smartphone, but not so much when doing it via the desktop browser - even more so when there are tens of apps (my case; I run a small web hosting/web design service).

    I suggest that the apps list should display apps in two or three column layouts. I believe it would be much easier to find whatever app I'm looking for. Also, a text search would not be that bad.

    BTW this is how ManageWP shows its websites…

    3 votes
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  9. Add The Ability To Print Or Export The List Of Servers And Applications In Our Accounts

    It would be nice to be able to print or export a list of servers and applications in our accounts. Accounting would like to see what the Cloudways invoices are for. I am now having to keep a separate list of servers and applications in order to answer those questions. Of course, I can see the information I need in our console but there's no way to print or export the list.

    3 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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  11. Click & Go Application Credentials visible for Master User

    We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

    Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

    3 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

    Let me know if I am missing something.

    Cloudways Team

  12. Use Zeroclipboard instead of flash for the "click-to-copy" functionality

    just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me

    3 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. add more options for prestashop installation

    I would like to select what first language prestashop gets installed with.
    At the moment your prestashop installation comes with english and french installed. But when those are not needed they just take space in the database. Even when deleted they leave lots of entries behind...

    So installing with the right language from the beginning would be amazing.

    3 votes
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  14. should implement an in-house ftp, or file manager.

    I suggest you should implement an in-house ftp, or file manager.

    In the console we should have a file manager, so we shouldn't have to use clients (like Filezilla) for fpt.

    2 votes
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  15. Exclude folder from PULL request

    There should be a field to exclude certain folders while pulling data from live to staging site.

    2 votes
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  16. Can't search applications from dashboard now.

    Pages have been added on the applications screen, no way to view all, no way to search by name. What was a .05 short cut to search by application name is now gone, now it only searches what is on the page. What was quick is now very time consuming. Now need to click through page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page…

    2 votes
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  17. Add purge-all-caches option to server selection UI

    Currently, to purge server-level caches, we must go to Servers › Server Management › Manage Services and then clear each cache individually.

    Adding an option to purge server caches to the overflow menu (the three vertical dots) at the top-level server selection screen (platform.cloudways.com/server) would reduce these 5-8 steps per server to only two clicks.

    2 votes
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  18. Admin Details Updated on Frontend

    Hello,

    please show the admin details updated on console frontend, with the possibility to change them directly on console instead on database.

    Thank you.

    Best Regards.

    2 votes
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  19. Remove Users from Delete Accounts

    Allow users to remove themselves from other people's accounts.

    As well, automatically remove people from canceled accounts, as it is then impossible to remove yourself from the account.

    2 votes
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  20. Advanced Search Control in Cloudways Account Panel

    I think the search tool could be improved by adding the ability to search by IP address. Filters to show only certain servers, etc would also be welcome.

    http://prntscr.com/llha4z

    2 votes
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