Service Improvement

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  1. Add LOCALE settings to PHP configuration

    It would be useful to be able to set the LOCALE setting for php.

    5 votes

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  2. Support for creating CSR for multiple domains (SAN)

    Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

    5 votes

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  3. COLOR BLINDNESS

    A lot of people are red/green color blind. Its nearly impossible for me to distinguish that round red/green DOT that represents a server's health status. Maybe change the icon itself to something more descriptive (Server Online, Server Offline, etc.), or put a mouse-over description.

    5 votes

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  4. Multiple Backup Schedules

    Provide the ability to create multiple backup schedules. For instance, be able to create a Daily backup with retention for 2 weeks...PLUS create a monthly backup with retention for 6 months.

    Currently there is only the option to pick one or the other, or create an on demand backup.

    4 votes

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  5. Accept Ed25519 keys on the Dashboard/Console

    Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.

    RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.

    I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…

    4 votes

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  6. Provide Birds Eye Resource Usage

    It's great to be able to see resource usage/monitoring by server now, but it'd be even more helpful if we could see a birds eye view of CPU usage on the servers list page to be able to more quickly identify recent spikes or surges without having to always click through into the server.

    4 votes

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  7. Ability to view cron logs on demand via FTP or Cloudways Platform UI

    Saves time as admins do not need to request information to confirm whether cron ran.

    4 votes

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  8. Make Cloudways Platform Faster

    Your competitor dashboard loads quickly. Don't get left behind!
    Please make your website faster. Here's the report http://webpagetest.org/result/190509_CW_5c95227f142c77b7ebc525f2a42e6983/

    4 votes

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  9. Option to select data center

    It will be great if you can provide an option to select a data center. like, DO provides 3 data centers in NY. if the user wants to create a server if Digital Ocean ' NY-C1'. There is an option for the region only NY.

    4 votes

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  10. Root mysql user per server

    Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

    4 votes

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  11. Link to support tickets

    To save a couple steps, please add a link directly to our support tickets from the console, preferably opened in a new tab. Then we don't have to navigate to the support domain and click on Submit a Ticket.

    4 votes

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  12. Display apps in two or three columns

    The apps lists currently shows all apps using a single column layout. That is all good when managing the account through a smartphone, but not so much when doing it via the desktop browser - even more so when there are tens of apps (my case; I run a small web hosting/web design service).

    I suggest that the apps list should display apps in two or three column layouts. I believe it would be much easier to find whatever app I'm looking for. Also, a text search would not be that bad.

    BTW this is how ManageWP shows its websites…

    4 votes

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  13. Add The Ability To Print Or Export The List Of Servers And Applications In Our Accounts

    It would be nice to be able to print or export a list of servers and applications in our accounts. Accounting would like to see what the Cloudways invoices are for. I am now having to keep a separate list of servers and applications in order to answer those questions. Of course, I can see the information I need in our console but there's no way to print or export the list.

    4 votes

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  14. Exclusions for New Relic Browser Monitoring / RUM for AMP pages

    New Relic injects its Javascript for RUM / Browser monitoring on all pages in an application. That includes /amp pages (thats Googles mobile friendly fast loading pages). When New Relic is on, it adds Javascript to every page - but Google does not allow Javascript on AMP pages

    I see its possible to disable New Relic when using PHP implementation, would be great if you guys looked at how its implemented on your platform and allowed exclusions for WordPress AMP. (This might be a problem with Facebook Instant Articles as well?).

    Turning off the browser monitoring (in New Relic ->…

    4 votes

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  15. The ability to set up client hosting accounts directly from within our own account.

    The ability to set up client hosting accounts directly from within our own account and have them linked to have direct access without having to log out, log into the other account, set up migrations, etc

    This would save the 2 week free trial that my clients don't need. They are only using you because I am suggesting/making them so they don't need anything free. You make more money and it makes our life easier and saves us time.

    4 votes

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  16. Database panel - improvements

    I think database panel need really improvements.
    I would like to see in database basic columns as ROWS and SIZE of table.
    Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

    4 votes

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  17. Ability to nickname Team account instead of showing primary account holder's first name

    I would like the ability to give an account a nickname as a team member. When I have multiple accounts in my dropdown, they only show the primary account holder's first name. If you have two accounts in there with Mark as the first name, it's confusing.
    https://snipboard.io/IlQ36h.jpg

    3 votes

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  18. Domain name registrar, DNS and e-mail

    I would like to see an implementation on domain name, e-mail and DNS.

    3 votes

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  19. A new option to download all backups at once

    In order to keep the backups in my machine, I need to browse all applications and dowload the backup.tgz from there, one by one. But, what if I have many applications at the same server? Also, the folders name don't identify each application easily, so, it is a pain to download and rename each one.

    It would be great a button like "Download all your local backups".

    Thank you.

    3 votes

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  20. Client Specific Billing - Allow us to charge clients for App monthly or anually

    This feature is a must, I'm surprised it hasn't caught on any attention. I have a server with 25 applications each one for different clients. I have to keep a log of how much each client has to pay every month or year. If we could do this directly in Cloudways it would be great.

    3 votes

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