Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Ability to backup just the database and restore it from the console.

    Ability to backup just the database and restore it from the console.

    9 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

    Cloudways Team

  2. Confusing / wrong password info after migration

    there is a wrong/confusing information in the panel


    1. Create an app, WordPress

    2. Migrate a WP website into this app using Cloudways migrate plugin

    3. In the app infos, we see : Admin panel, Password : xxx

    This password xxx is wrong, as it's the password of the imported WP that replaced this one
    It's confusing
    Maybe after a migration has been done, replace this password xxx by a sentence explaining this

    8 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add option to reset back ownership of files / folder to app user (chown)

    Right now we can reset permission in APPLICATION SETTINGS, which is very helpful when you want to delete files, etc. But there is no option to revert back to the ownership to app user.
    It will be very handy to have this instead of asking staff to run a chown.

    8 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 8 votes
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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Full URL path to files to Application Management tab

    This is the part of the file path that precedes your document root (eg /home/<your-id>.cloudwaysapps.com/<your-user>/publichtml/publichtml/). This is relatively easy to find but simply posting it as part of the application information would save needless steps.

    8 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ability to schedule automatic server shutdown/enable

    Add ability to schedule automatic server shutdown/enable.

    If i have a server that i know is only required to be used during regular business hours, but i dont want it accessible or paying for it during non-business hours, I'd like to automatically schedule it to go offline and then come back online later.

    IE: i want to shut it down every day at 1am and bring it back online at 6am, without having to do it manually.

    7 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add bandwidth monitoring for CDN

    I need to know how much I will get charged by enabling CloudwaysCDN

    7 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Filter Applications by Server or Project

    I'd like to filter and not only sort by Server my applications as the list is getting too big.

    7 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Slow queries: add an option to enable logs for slow queries

    with the option to choose to log in DB or in Files

    7 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. WP CLI Upgrade to latest version

    The version of WP CLI is very far behind on WordPress deployments. The version that is being deployed is 0.24.1 while the latest is 2.3.0.

    Currently, we are unable to upgrade it because root access is not provided and the /usr/local/bin/wp file cannot be edited.

    If this cannot be done, a better solution would be to grant access to allow editing of .bashrc file so we can map our own custom wp-cli file instead of using the default one.

    6 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Confusing / wrong password info after migration

    there is a wrong/confusing information in the panel


    1. Create an app, WordPress

    2. Migrate a WP website into this app using Cloudways migrate plugin

    3. In the app infos, we see : Admin panel, Password : xxx

    This password xxx is wrong, as it's the password of the imported WP that replaced this one
    It's confusing
    Maybe after a migration has been done, replace this password xxx by a sentence explaining this

    6 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow GIT Deployment to private_html

    Currently, the ability to deploy directly from GIT is limited to the publichtml folder. In our case, our application is housed in privatehtml. It would be great if we had the option to deploy from GIT directly to the private_html folder.

    6 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add tmux to terminal

    Would be nice to have a tmux sessions to use one connection to a server. This will become more popular when you add the load balancing some of infrastructures may hide child nodes from internet, but use the internal network instead

    6 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Force git pull deploys

    Be able to force a git pull deploy. When you try to deploy a significant change in the app code you get merge errors, that could be avoided if the pulls were forced.

    6 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add option for password protection for all apps, not just staging

    This is a great feature for the staging sites, however, we often run into the instance where we are doing a new website build for a client and don't already host their primary site. In this case, we are setting up a standalone app for the new project, but would also like to have to ability to turn on password protection as if it were a staging site.

    5 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Team Members to Projects & Give Permissions to Applications on Projects

    I would like to add a team member(s) to a project so that when applications or added or removed from that project, the permissions for that team member to access that application are correspondingly added or removed.

    5 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

    What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

    5 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display the access status on applications page

    In the application overview page: https://platform.cloudways.com/apps it would be usual to highlight whether application access has been disabled. Very handy when managing many applications with different statuses. Example mockup: https://ibb.co/mbJzTw

    5 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cloudways Support Ticketing Platform should work independently.

    Whenever I click any customer support response link received on our email like this- http://tickets.cloudways.com/hc/requests/60596 , it first asks me to open and login 'Cloudways Console Platform' and then it opens the server dashboard, then I need to click help button on the top left, then 'create ticket' and then my activities to see my support tickets.

    Why can't we directly login to https://tickets.cloudways.com to check our support ticket?

    Kindly work on this process flow.

    Thanks.

    5 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow a team member to have SFTP access to multiple applications without requiring to create multiple SFTP accounts

    Would like an easy way for the account owner to create SFTP/SSH account (login/password) creation for team members and then assign those accounts to various servers/applications.

    Account owner should be able to delete/disable/suspend account, but the team members don't need to setup or activate their own account.

    5 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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