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Service Improvement

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240 results found

  1. Monitor All Servers and Resources On Single Page With Visuals

    As of now, you have to click on each server, then go to resources and then select specific resource. This is time consuming. Also, the data is displayed as line graph which is very visually polished or clean looking.

    I recommend that you have a "overview" or "snapshot" area that show you the health/resources/stats for all the servers on your account. Perhaps showing colors Green to Red pie charts to show you quick overview of ALL resource (memory, CPU, hdisk, bandwidth, etc) of ALL servers.

    Thank you.

    17 votes

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  2. GUI of the Access Details

    Please move in the GUI of the Access Details;
    Url and Username and Password.

    The Url is in no direct correlation to the username and password.

    I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

    The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

    Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

    And the SSH and…

    1 vote

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  3. add max_file_uploads to server PHP settings

    add maxfileuploads to server PHP settings so this can easily be setup for specific needs.

    12 votes

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  4. Allow GIT Deployment to private_html

    Currently, the ability to deploy directly from GIT is limited to the publichtml folder. In our case, our application is housed in privatehtml. It would be great if we had the option to deploy from GIT directly to the private_html folder.

    12 votes

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  5. Display the access status on applications page

    In the application overview page: https://platform.cloudways.com/apps it would be usual to highlight whether application access has been disabled. Very handy when managing many applications with different statuses. Example mockup: https://ibb.co/mbJzTw

    6 votes

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  6. Make it easy to create redirects

    Every $3 a month host with c-panel lets you map a domain or subdomain to a subdirectory with just a few clicks. I was just told this needs to be coded into my .htaccess file (?!). A redirect is also helpful if you want to keep a public link the same but change your site structure. Please add this basic functionality.

    12 votes

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  7. Filter Applications by Server or Project

    I'd like to filter and not only sort by Server my applications as the list is getting too big.

    10 votes

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  8. Have team members create their own support tickets (not on behalf of me)

    Hi,

    I would like to give team members support access but just their own access. Not on my behalf. The team members are in this case separate customers so they only need to see their own tickets and create only tickets according their own application.

    Cheers,
    Jaap

    3 votes

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  9. Better Git prompts

    It would be great to have better Git prompts so you can see what branch you are in as well as other info. This works great, https://github.com/magicmonty/bash-git-prompt.

    I use it now but I have to install it in private_html and run 'source .bash-git-prompt/gitprompt.sh' in that directory every time I log in.

    It would be great to have it done automatically in .bashrc. Or, even better, let users be able to have a personalized .bashrc.

    2 votes

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  10. Prevent Let'sEncrypt/SSL List to Be Obliterated Upon Error

    I have multiple domains on a server/app (DO) that were typed before. Every time I add a new domain to the SSL list (after adding it in the Addon Domains list), I have to brace myself because a single typo or error (especially in a list with dozens of domains) will cause the entire SSL installation to fail and the SSL for all domains is removed. I'm aware a separate SSL is created for each domain, but you already have the multiple-domain list up and running, so if a new one is added and an error occurs, at leats don't…

    3 votes

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  11. support removal of projects

    The title says it all I guess. There could be a lock for projects that have been assigned, but as nothing dreadful happens to the application, this would not be a necessary condition. A warning might be enough.

    3 votes

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  12. Remote access to the database by IP.

    It is very important to provide a screen to add remote connection IPs to the database via software. Blocking access for security reasons is

    2 votes

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  13. Progressive Web App (PWA)

    Make your web console a progressive web app so that we can install directly to our android/ios home screens using "Add to ..." button.

    Also add a service worker for offline access of already loaded data.

    1 vote

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  14. Allow option to overlay 2-3 monitoring graphs

    If we could overlay/combine the graphs for, say, incoming and outgoing traffic in the same graph, or free RAM vs. incoming traffic, etc. that would be more useful than only being able to view one graph at a time.

    2 votes

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  15. Allow existing Cloudways customer accounts to be added as team members to projects in another account

    Essentially, when adding team members to a project, trying to add a user with an email address that is already a customer of cloudways (has an existing account via that email address), will result in an error notification - "You cannot add this email as team member. Use a different email for this user or contact support for more information."

    This seems problematic as, with a client on more than one project or across a different account, one can only add the same client by insisting the client maintain several email address for each instance of a team member addition. …

    91 votes

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  16. CloudwaysBot Auto-Scale alerts

    Please tell us what server has been autoscaled, currently not ver helpful.

    1 vote

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  17. 1 vote

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  18. Automatic SFTP Credentials

    When setting up a new application, generating SFTP details would be a great idea, this should work for the current logged in user.

    This would make the setup process even easier, let's face it we all use SFTP (with our deployment servers), why do we need to do this manually

    Thanks
    Bob

    3 votes

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  19. Please add option to "set timeout for php-fpm" to prevent nginx timeout problem

    Please add option to "set timeout for php-fpm" to prevent nginx timeout problem. One way, among others, can be to increasing fastcgireadtimeout in Nginx configuration.

    1 vote

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  20. Allow Server Selection When Setting Up A CloudwaysBot Channel

    I currently run more than 20 Cloudways servers for various different businesses and projects. I love the functionality added with CloudwaysBot to receive notifications about my servers, but it is missing one critical feature, the ability to specify the servers (or even apps) that should apply to a specific channel. For instance, for one of my 20 servers, we use Slack heavily. I would love to setup a Slack integration that sends all CloudwaysBot notifications from that server. This is currently not possible. Channels in CloudwaysBot apply to all servers and all applications in your account. I would have to…

    1 vote

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