Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Monthly bandwidth on per app basis
It would be great to see what app consumes most of the bandwidth.
39 votes -
Make a system to schedule server size changes by time and date.
We increase our server size from small to medium for class times when our students take Moodle quizzes, then we have to reset the server to small for off-peak times. It's a real hassle to do this manually four times per week, so if we could schedule server size changes in advance this would be a big help. I'm sure that many other users would also appreciate being able schedule server size changes for peak usage times.
2 votes -
Slow queries: add an option to enable logs for slow queries
with the option to choose to log in DB or in Files
7 votes -
Show Varnish authentication key in the console
I followed the below guide for setting up Varnish with Magento and had to ask support for my Varnish Authentication Key.
Could this show in the console or something?
https://support.cloudways.com/how-to-install-and-configure-turpentine-for-magento/
5 votes -
Provide other PHP log settings or tighter log control
Please provide better control or more PHP logging options (ie turning off warnings). Right now I can't turn off certain debug output that is inconsequential, yet seriously affects my server performance.
1 vote -
Force git pull deploys
Be able to force a git pull deploy. When you try to deploy a significant change in the app code you get merge errors, that could be avoided if the pulls were forced.
6 votes -
Adding subdomains pointing to the existing directories in application or external site
I was surprised to know that that you cannot add a subdomain and point to your existing directories. even pointing to other domains.This features was there in cpanel from beginning and it is quite useful. Especially this features helps to server make the site much more faster in magento by making subdomains for stating content like media, js etc and configure in magento application. I had this setup in my earlier hosting making the site to load ~1 sec. I have moved the site to cloudways now it loads ~4 seconds
57 votes -
Ability to upload or enter .env information
Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.
15 votes -
Hide server details from Team Members with limited application access
When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.
I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.
33 votes -
Xcache
there is no option for Xcache instead of APC Cache, can you please include it
1 vote -
Add LOCALE settings to PHP configuration
It would be useful to be able to set the LOCALE setting for php.
5 votes -
Click & Go Application Credentials visible for Master User
We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?
Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me
3 votesAdminCloudways (Admin, Cloudways) responded
Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.
Let me know if I am missing something.
Cloudways Team
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Support for creating CSR for multiple domains (SAN)
Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.
5 votes -
16 votes
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Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database
Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database
1 vote -
Fix the ClicknGo functions that don't work in Firefox
There's no way Cloudways should have functionality in the ClicknGo console that fails outright when using Firefox. (Specifically referring to clicktocopy buttons). At this point in time, cross-browser functionality should be a given, especially for admin pages.
Either implement the extra functionality in a way that is compatible with all major browsers, create an automatic fallback solution for no-supported browsers, or at the very least, put a notation on each non-compatible function marking the browsers with which it will not work. As it is now, it's a major frustration that makes Cloudways look amateurish when the reason for the failure…
2 votesAdminCloudways (Admin, Cloudways) responded
Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.
We do try to test console functionality in all browsers/OS combinations, but we may have missed some.
Cloudways Team
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Be able to name backups
It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.
23 votes -
COLOR BLINDNESS
A lot of people are red/green color blind. Its nearly impossible for me to distinguish that round red/green DOT that represents a server's health status. Maybe change the icon itself to something more descriptive (Server Online, Server Offline, etc.), or put a mouse-over description.
5 votes -
Improved mysql manager with search and replace functionality
The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…
43 votes -
Use Zeroclipboard instead of flash for the "click-to-copy" functionality
just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me
3 votes
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